Amtul Raqeeb Amina

Salesforce Administrator

Email: ad3yy3@r.postjobfree.com

Phone: 872-***-****

Professional Summary:

●More than 2.5 years of experience in Salesforce.com CRM platform.

●Designed, maintained Salesforce standard objects and custom objects.

●Created Users, Created Roles, Created Profiles, Customized Page Layouts, implemented Security etc.

●Implemented data security using OWD and sharing rules as per business needs.

●Created profiles and implemented Object level, field-level and record-level security.

●Worked on Record Types, Validation Rules and Page Layouts.

●Created Custom Objects, defined lookup and master-detail relationships on the objects, and created junction objects to establish many-to-many relationships among objects.

●Designed and developed the Custom objects, Page layouts, Custom tabs, Components, Visual force Pages to suit the needs of the application.

●Designed, set up and maintained Salesforce standard objects, custom objects while also structuring user roles, security profiles and workflow rules.

●Created validation rules, approval processes and auto-response for automating business logic.

●Implemented pick lists, dependent picklists, lookups, master detail relationships, validation and formula fields to the custom objects and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.

●Experience in using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations.

●Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization, also created various profiles and configured the permission based on the organizational hierarchy.

●Worked in an Agile environment and provided status updates in daily stand-up calls.

●Excellent communication and interpersonal skills, accustomed to working in both large and small team environments.

SFDC Technologies

Standard objects, Workflow & Approvals, Visualforce Pages, Data Loader, Reports, Dashboards

Languages

C, APEX

Tools & Technologies

Data Loader, Analytics Studio, SFDX, Platform (Sandbox and Production).

Operating systems

Windows 98/NT/XP/Vista/7/8, Windows CE.

Professional Experience:

Intelogik Solutions July 2021 to Jan 2024

Location: Chicago, Illinois

Role: Salesforce Administrator

About Project: Intelogik offers a range of original products and solutions that can be deployed independently or on top of CRM products like Salesforce.com. They have a proven development and implementation methodology that leverages best of class tools and a highly skilled software, design & engineering staff. They offer a complete range of Salesforce.com services including CRM implementation, CRM Quick start for all editions. They also provide exclusive implementation service and custom corporate training services for CRM.

Responsibilities:

• Developed and Customized salesforce.com application based on the user needs.

• Created Users, Created Roles, Created Profiles, Customized Page Layouts, implemented Security etc.

• Configured various standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Reports, and Cases.

• Designed, maintained Salesforce standard objects and custom objects.

• Implemented data security using OWD and sharing rules as per business needs.

• Created profiles and implemented Object level, field-level and record-level security.

• Worked on Record Types, Validation Rules and Page Layouts.

• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish many-to-many relationship among objects.

• Created various profiles and configured the permissions based on the organizational hierarchy requirements.

• Designed, setup and maintained Salesforce standard objects, custom objects while also structuring user roles, security profiles and workflow rules

• Created validation rules, approval processes and auto-response for automating business logic.

• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.

• Created the workflows for automated lead routing, lead escalation and email alerts.

• Customized tabs for different business user's groups and business centers.

• Created custom Reports based on business needs and associated them to Dashboard.

Education:

Pursuing bachelor’s in business administration (Final Year)

Governors State University, Chicago, Illinois, USA

Skills:

Reports, Dashboards, workflows, Approvals, OWD, Sharing Rules, Profiles, MS Access, Microsoft Office, Email Updates, Custom Objects, Custom Tabs, Security Controls, Page Layouts, HTML, Dynamic Forms, Record Trigger Flows, Scheduled Jobs, Visualforce, Salesforce Lightning.

Work Authorization:

Permanent Resident (Green Card)

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