Jeffrey

Nyhuis

Charles Town, WV

703-***-****

ad3yx4@r.postjobfree.com

A family man with integrity who is passionate about work and driven for the success of company products, services, and culture by using 10+ years of experience in customer service, logistics, sales and operations management, law enforcement and government service. Skills

Exceptional Leadership

Superior Customer Service

Extremely Detail Oriented

Vender Management

Law Enforcement/Security Expert

Experienced in Supply Chain Logistics

Project Management/Coordination

Highly Skilled in Office Administration

Proficient in MS Office Suite/O365

Effective in Teambuilding

Experience

SEP 2020 – PRESENT

Job Coordinator / Paul Davis Restoration of Northern Virginia, Ashburn, VA

Responsible for being a subject matter expert for operating systems for the company.

Facilitate the scheduling and dispatching of field staff to validate projects.

Manage the workflow multiple projects from start to finish.

Process and review customer contracts and other related documents to ensure accuracy and compliance.

Support fellow colleagues and field team in trouble shooting challenges that arise to avoid project delay. JUL 2019 – JUL 2020

Customer Logistics Coordinator / Stryker – Spine, Leesburg, VA

Coordinated movement of medical equipment for the worldwide leading medical technology company.

Responsible for supporting the sales team in ensuring medical equipment is transported successfully to medical professionals.

Product consisted of critical surgical equipment related to spinal procedures for front line medical personnel.

Processed and shepherded thousands of medical orders for equipment ensuring 99.9% delivery success.

Praised by sales leadership for attention to detail and superb customer service. MAR 2019 – JUL 2019

Air Export Specialist / DHL – Global Forwarding, Sterling, VA

Coordinated air export shipments for the world’s leading mail and logistics group.

Managed complex shipping projects simultaneously in a fast-paced environment.

Collaborated with warehouse personnel to ensure compliance with the Transportation Security Association.

DEC 2015 – MAR 2019

Lead Customer Logistics Specialist / DHL – Same Day, Sterling, VA

In the world’s largest logistics company supported white glove logistics treatment for domestic and international high-profile accounts.

Within a year, promoted to lead 2nd shift logistics team (11 personnel) in ensuring world class customer service and delivery for our most important accounts.

Recognized by management for outstanding performance and tasked as a tier 2 specialist in resolving the most difficult customer escalations.

Responsible for providing leadership and guidance to co-workers and onboarding personnel.

Consistently delivered on performance objectives.

Personally awarded “Wall of Fame” status for meeting and exceeding company goals and objectives. JUL 2015 – DEC 2015

Sales & Leasing Professional / Honda of Chantilly, Chantilly, VA

Set appointments with clients for the #1 Honda dealerships in Northern Virginia.

Completed the six-step sales process to earn a client’s business.

Followed up with existing clients and leads maintaining business relationships. JUN 2014 – JUL 2015

Manager Trainee / Hertz Rental Company, Chantilly, VA

Managed the daily business operations for one of the top auto rental companies.

Formulated contractual rental agreements with clients.

Followed up with clients after service to ensure a quality experience. JAN 2013 – JUN 2014

Temporary Worker / Adecco Group, Sterling, VA

Completed temporary assignments with various companies. NOV 2012 – JAN 2013

Assistant Manager / Harry & David, Dulles, VA

Managed the store operations and retails associates for a popular gourmet gift store.

Achieved seasonal sales goals and praised by corporate leadership for exceptional customer service.

Responsible for balancing the cash register and prepared nightly reports. AUG 2010 – NOV 2012

Temporary Worker / Adecco Group, Sterling, VA

Completed temporary assignments with various companies. AUG 2010 – JUL 2012

Police Officer / Fairfax County PD – Reston Station, Reston, VA

Graduated from Fairfax County Police Academy.

Provided essential law enforcement and public safety services to the community.

Acted to enforce criminal laws, traffic regulations, and maintain public order.

Completed reports and file appropriate documentation for courtroom testimony JAN 2009 – AUG 2010

Event Specialist / Center for Health Transformation, Washington, DC

In a bipartisan thinktank founded by Newt Gingrich; provided executive-level hospitality events for senior-level executives and VIPs.

Coordinated office operations and event logistics.

Interfaced with clients to ensure a quality experience in the office and on location. FEB 2008 – JAN 2009

Advanced Representative / Department of HUD – Office of the Secretary, Washington, DC

Coordinated schedule details pertaining to events and meetings by the Secretary.

Arranged onsite logistics and investigated the locations of the Secretary's meetings.

Implemented safety protocols with security personnel to ensure the safety of the Secretary. Education

Cornerstone University / Grand Rapids, MI

Bachelor of Arts in Business Management, August 2007 Fairfax County Police Academy / Chantilly, VA

License in Law Enforcement, March 2011

Community Leader

6th Grade Group Leader / Ashburn, VA

Christian Fellowship Church, 2019/2020

International Trip Leader / McLean, VA

McLean Bible Church, 2012/2013

4th & 5th Grade Group Leader / McLean, VA

McLean Bible Church, 2010/2011

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