Profile

Self-taught, enthusiastic, eager to be part of a team and contribute my experience,

strengthen my skills and grow professionally.

Work Experience

**** - **** **-***** ***** LAY, Dallas-Texas

• In charge of the salad bar service.

• Service and supply Coffee.

2019-2021 CONTACT TECHNOLOGY INC, Saint Mary’s, PA 15857

• Monitor equipment performance and suggest improvements.

• Check new equipment before handing off to production.

• Responsible for final parts inspection.

2016 Tower Colorado, Maintenance Area Supervisor, Denver-CO 80222

• Monitoring control activities.

• Execution of maintenance requirements.

• Supervision and assignment of objectives that are carried out correctly.

• Provide support and collaborate with activities. 2008 BANPRO BANCO UNIVERSAL, Business Manager,

Valera-Venezuela

• Customer Service.

• Financial Analysis.

• Business Analysis.

• Marketing Management

• Customer Relationship Management (CRM)·

• Microsoft Office.

• Microsoft Excel

• Microsoft Word

• Promoting and marketing the branch and its products.

• Meeting with customers and resolving any problems or com- plaints.

• Ensuring a high level of customer service.

• Monitoring sales targets.

• Reporting to head office Duties.

Nancy Wilson

Business Administrator and

Senior Marketing Technician

ć 5840 W. Arbor Hills Way Apt. #201.

The Colony TX. 75056

+1-303-***-****

Ɵ ad3yul@r.postjobfree.com

Profiles

linkedin.com/in/arnoely-

loren-araujo-hernandez-

3048a079/

Languages

Spanish Ī Ī Ī Ī Ī

English Ī Ī Ī Ī Ī

Soft Skills

é Dedicated Ī Ī Ī Ī Ī

Ǒ Professional Ethic Ī Ī Ī Ī Ī

ċ Strong Work Ethic Ī Ī Ī Ī Ī

é Honest Ī Ī Ī Ī Ī

Ź Motivated Ī Ī Ī Ī Ī

Hard Skills

é Problem Solving Ī Ī Ī Ī Ī

é Customer Service Ī Ī Ī Ī Ī

é Collaboration Ī Ī Ī Ī Ī

é Decision making Ī Ī Ī Ī Ī

2007 100x100Banco. Banco Comercial, Business Manager, Valera-Venezuela.

• Customer Service.

• Financial Analysis.

• Business Analysis

• Marketing Management

• Customer Relationship Management (CRM)·

• Microsoft Office.

• Microsoft Excel.

• Microsoft Word.

• Serve customers in opening new accounts, updating current accounts and closing accounts (checking, savings, etc.).

• Help customers with complaints and questions, give cus- tomers information about products and services, take orders, and process returns.

2006 Banco Occidental de Descuento, B.U., C.A. (B.O.D.), Business Manager, Valera-Venezuela.

• Customer Service.

• Financial Analysis. Analysis

• Marketing Management

• Customer Relationship Management (CRM)·

• Microsoft Office.

• Microsoft Excel

• Microsoft Word

• Serve customers opening new accounts, updating current ac- counts and closing accounts (checking, savings, etc.).

• Help customers with complaints and questions, give cus- tomers information about products and services, take orders, and process returns.

.

2001 BANCO CARACAS, Financial Promoter, Valera-Venezuela. Carrying out the position of Financial Promoter, offering all the Bank’s services, and making visits to attract new clients, merger with Banco Venezuela, agency closure.

1999 BANCO FIVENEZ, Financial Services Representative, Valera-Venezuela.

Carrying out the position of Financial Representative, visits and cus- tomer acquisition.

1992 DISTRIBUIDORA LA FAMILIA S.R.L, Administrative Assistant, Valera-Venezuela.

Performing the administrative assistant position, accounting man- agement and bank accounts.

Nancy Wilson

Business Administrator and

Senior Marketing Technician

1987 BANCO CONSOLIDADO, Administrative Assistant, Internships, Valera-Venezuela.

Desempeñando el cargo de Oficinista, donde realice pasantias y obteniendo conocimientos en todas las áreas.

Extra-Curricular Training

Certifications

Customer Service, National Institute for Educational Cooperation (INCE), Valera-Venezuela.

Skills assessed: Customer Service.

Microcomputers Introduction and Operation, Familia Sistemas, C.A, Maracaibo-Venezuela.

Marketing and database registration, Direct-Sales, C.A, Caracas-Venezuela.

Negotiable Instruments, National Institute for Educational Cooperation (INCE), Valera-Venezuela.

Skills for the Sale of Financial Products, Management Enterprises, Caracas-Venezuela.

Basic Conversational English, University ”Rafael Urdaneta”, Valera-Venezuela.

Mutual Investment Funds 2000, Bank Caracas,

Caracas-Venezuela.

Sales Culture, Investor FIVENEZ, C.A., Caracas-Venezuela. Prevention and control of money laundering, organic law on stovatic and psychotropic substances for banks and other financial institutions workshop, Management Enterprises, Bank Caracas, Valera-Venezuela.

Risks in financial institutions, Management Enterprises, B.O.D Valera-Venezuela.

Consumer Credit Management, B.O.D, Valera-Venezuela. Consumer credit workshop, Datascoring of Colombia, Mérida-Venezuela.

Banking security workshop, B.O.D, Valera-Venezuela. Life skills as a prevention strategy for drug use in the workplace workshop, B.O.D, Valera-Venezuela.

Seminar ”The manager in the face of economic uncertainty”, B.O.D, Maracaibo-Venezuela.

Prevention of money laundering and code of ethics workshop, B.O.D, Valera-Venezuela.

Sales, R&N Management Advisors, Valera-Venezuela.

MS-Powerpoint advanced operator, Center for Teaching and Business Improvement C.A, Valera-Venezuela.

Nancy Wilson

Business Administrator and

Senior Marketing Technician

MS-Excel advanced operator, Center for Teaching and Business Improvement C.A, Valera-Venezuela.

MS-Outlook advanced operator, Center for Teaching and Business Improvement C.A, Valera-Venezuela.

Financial products and services, Business Vision C.A., Caracas-Venezuela.

Academic Training

MS. FINANCIAL MANAGEMENT

“UNIVERSIDAD VALLE DEL MOMBOY”, Valera-Venezuela.

Awards and Recognition

2009 Honor for Work Merit. The Ministry of Labor.

2009 Presidente de Asociación de Gerentes Bancarios del Estado Trujillo, (AGEBAN)

Nancy Wilson

Business Administrator and

Senior Marketing Technician

Contact this candidate