Andrea M Anderson

*** ******** ***** *****, ******, GA 30157 - 478-***-**** (C) - ad3yta@r.postjobfree.com Career Overview

Human Resources Specialist with strong background in staffing and recruiting, employee relations, workman compensation, position classification and performance management strategies utilizing an Human Resources Information System (HRIS).

Accomplishments

Reduced employee turnover by 10%.

Introduced the first passive Open Enrollment process. Developed departmental handbooks that presented criteria on how to navigate various departments.

Revamped the orientation process for all new hires, which was implemented company-wide. Audited an HRIS database and received special recognition with a “Thank You Award.” Education and Training

Georgia State University 2016

Lean Six Sigma: Green Belt Certification

Atlanta, GA, USA

Grantham University 2015

Master of Science: Performance Improvement

Kansas City, FL, USA

Community College of the Air Force 2005

Associate of Arts: Personnel Administration

Montgomery, AL, USA

Saint Leo University 2004

Bachelor of Arts: Business Administration/Management Saint Leo, FL, USA

Saint Leo University 2002

Associate Degree: Liberal Arts

Saint Leo, FL, USA

Work Experience

Georgia State University January 2016 to Jul 2017

Human Resources Coordinator

Warner Robins, GA

Advise supervisors and managers on personnel related issues, policies, and procedures and ensures that deadlines are met. Provide assistance to directors on the hire process for division job postings, to include; input of job postings, coding of applications, requests for background and credit checks, and review of applicants to ensure minimum requirements for hire. Collect and upload evaluation instruments used in the interview process and ensure affirmative action process is followed. Coordinate and participate in the recruitment activities of staff. Provide administrative support to division directors by reviewing personnel action forms and position review forms for submission to the Director of Student Affairs Administration. Review payroll (etime) and Automatic Data Processing System (ADP) entries for accuracy. Review and coordinate requests for reclassification and for establishing new titles. Make recommendations to division directors regarding titles and job duties. Maintain a data base of division positions (approximately 300 positions). Ensure that positions are reviewed in a timely manner. Advise and train personnel on the use of Human Resources Information Systems (HRIS); to include Taleo and Entellitrak. Serve as a member of human resource administrative and strategic committees. Assist in special projects and perform other activities as assigned.

Cobb County Police Department December 2014 to January 2016 Public Services Technician II

Warner Robins, GA

Replied to staff and customer inquiries and complaints by telephone, walk in service, and resolved routine problems and complaints. Assisted public customers with accident, incident and arrest record requests, criminal histories, and expungement requests. Procured payments for requested reports and/or criminal history and expungement requests. Compiled and prepared documents needed by Cobb County Courts, prosecutors and other requesters. Interacted with staff from other departments, local government agencies, other counties, state and federal agencies to assist with Open Records Requests and research. Entered and retrieved information using the Records Management System. Processed and prepared traffic citations for the Cobb County State Court Traffic Division. Performed other related duties as assigned.

Outcomes Health Solutions (Temp Assignment) March 2014 to June 2014 Human Resources Recruiter

Warner Robins, GA

Recruited over 500 employees for numerous projects, to include; the Healthcare Effectiveness Data and Information System Set (HEDIS) project. Established recruiting requirements; meeting with managers to discuss needs. Built applicant sources by maintaining rapport. Determined applicant requirements by studying job description and job qualifications. Determined applicant qualifications by interviewing applicants, analyzing responses and comparing qualifications to meet job requirements. Evaluated applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on a consistent set of qualifications. Processed all human resources paperwork for new employees during the on-boarding process. Processed background checks for new employees and updated data in Quick Base to ensure that new employee information was updated and correct. Built new employee records in the computer for accountability and pay purposes. Accomplished human resources and organization mission by completing related results as needed. Maintained and/or created files for record keeping systems. Retrieved I-9 document and identification for employment of new employees. Maintained the recruitment database. Georgia National Guard Human Resource Office June 2009 to November 2013 Human Resource Specialist/Classifications

Warner Robins, GA

Administered a variety of human resources programs in support of over 5,000 personnel. Applied fundamental Human Resources Management (HRM) laws, principles, systems, policies, methods, and practices; as well as interviewing, analytical, and research techniques sufficient to conduct fact finding and recommend solutions to recurring issues and problems. Performed position classification and provided position management advisory services. Evaluated positions determining pay plan, occupational series, grade and title. Endorsed requests for the establishment of the exception position description. Assisted with and/or implemented classification releases and related manpower changes. Performed desk audits and made classification determinations on positions within authority. Ensured position structures to achieve the optimum balance between economy, efficiency, skills utilization, and employee development. Reviewed requests for personnel and position actions to determine impact on position classification and position management matters. Performed quality reviews of information maintained and final products to ensure correctness of data. Monitored input of manpower and classification related transactions into the automated personnel system. Provided training to managers and supervisors relative to their position management responsibilities through formal classroom and one-on-one training.

202nd Engineering Installation Squadron June 2009 to November 2013 Unit Personnel Craftsman/Career Advisor (Military) Warner Robins, GA

Principal advisor to commanders and supervisors on retention issues. Acquired current information and guidance on different educational programs that may directly effect and/or enhance the organization. Communicated with employees to build rapport, disseminate information and determine factors affecting retention. Advised commanders, supervisors and enlisted personnel on retention activities and programs. Determined local factors negatively influencing career decisions. Specialized knowledge about promotion requirements and opportunities, career bonuses, and educational benefits. Provided counseling briefings to teach members about educational options and benefits.

116th Air Control Wing December 2006 to June 2009

Human Resources Assistant

Warner Robins, GA

Administered a variety of human resources programs in support of over 2,000 Air National Guard personnel (ANG). Applied a comprehensive body of Human Resources (HR) rules, procedures, and technical methods sufficient to carry out projects. Analyzed a variety of routine facts, researched minor complaints or problems that were not readily understood, and summarized HR facts and issues. Processed a wide range of HR transactions in relation to recruitment and placement, classification, employee benefits, workman compensation, human resource development, and performance management. Advised and provided comprehensive procedural and technical guidance to managers and supervisors. Provided information to employees concerning the Federal Employee Health Benefits Program, the Thrift Savings Plan, Federal Employee Group Life Insurance Program, and routine retirement actions. Provided information to managers and supervisors regarding issues of employee occupations and the effects of specific regulations or instructions on anticipated human resources actions. Provided classification advice and assistance on a variety of clerical, technical, administrative and wage grade positions, which have standard career patterns. Recommended pay plan, series, title, and grade level for non-controversial lower-grade assistant or other administrative support positions. Provided information to employees concerning human resource development such as approval for training, changes in schedules, course availability, and course dates. Monitored and processed incentive awards and provided support and assistance to supervisors by reviewing award submissions for completeness and requesting missing information. Analyzed, interpreted, and clarified policies, directives, and other issues pertaining to human resources matters. Compiled necessary statistics to reflect current status and accurate consumption of allocated employees for the purpose of accomplishing a planned hiring program that meet programmed year end strengths and for future projections.

165th Airlift Wing September 2001 to December 2006 Human Resources Assistant

Warner Robins, GA

Administered a variety of human resources programs in support of over 1,000 personnel. Applied a comprehensive body of Human Resources (HR) rules, procedures, and technical methods sufficient to carry out projects, analyze a variety of routine facts, research minor complaints or problems that were not readily understood, and summarized HR facts and issues. Processed a wide range of human resources transactions in relation to recruitment and placement, classification, employee benefits, workman compensation, human resource development, and performance management. Advised and provided comprehensive procedural and technical guidance to managers and supervisors. Analyzed and evaluated individuals' basic eligibility for a variety of clerical, technical, administrative, and wage grade positions. Provided program information regarding standard processing procedures and requirements related to position classification. Provided information to employees concerning human resource development such as approval for training, changes in schedules, course availability, and course dates. Monitored and processed incentive awards and provided support and assistance by reviewing award submissions for completeness and requesting missing information. Performed analysis of necessary statistics to reflect current utilization of positions in order to accomplish a planned hiring program to meet programmed year-end strengths and for future projections. References

* References available upon request.