EDUCATION:

Delaware State University ****-****

Temple University 1987-1990

Degree: Bachelor of Arts

Major: Advertising Design/Physical Education

Minor: Spanish, Social Work, Art

PROFESSIONAL EXPERIENCE:

SUPPORT COORDINATOR SUPERVISOR APRIL 2014-PRESENT

Caring Heart Home Care Services, Bristol Pa.

*Supervise 5 service coordinator AND monitor visit to consumer and daily medical reports.

*Review paper work from monitoring and reassessment visits.

*Conduct daily training yearly as needed for cpr/first aid and other needs for safety reasons

*Supervise and train new coordinator as assign or needed.

*Supervise home visit on new workers and current coordinators as needed.

*Complete and handle current case load of 80 plus of current consumers.

*Supervise all charts of coordinator for daily review and audits.

*Supervise intake and train coordinator on intake on new consumers into the waiver program (Commcare/Independence/

Attendant care/Obra waivers)

*Coordinate with Provider Assistance Services and conduct service hrs daily for attendant to receive salary.

*Coordinate (cmi)-consumer manage interview yearly with each consumer during home visit and report to agency nurse

for progress information and document into (oltl) office of long term living (state).

*Escort coordinators on emergency visits on consumer to resolve incidents or any altercations for documentation and support

And report to adult protective services or hospitalizations report.

Case Manager Supervisor/Supports Coordinator: June 2003 – APRIL 2014

Homemaker Service of the Metropolitan Area, Inc., Philadelphia, PA

Performed all case manager/supports coordinator functions: assessment, service plan development, service arrangement, follow-up, monitoring, and reassessment.

Developed Individualized Service Plan (ISP) with participation from the consumer, family, and caregiver. Consulted with other disciplines and made referrals for additional community services as needed.

Supervised attendants and home health aides.

Maintained and approved time and attendance records for field staff for payroll.

Communicated with the director of nursing on health maintenance and other skilled patient care needs.

Assessed attendants/home health aides performance in the field, documented problems, performed disciplinary actions, completed performance evaluations (probationary and yearly).

Assisted with the interview process for new hire attendants/home health aides and Case Managers.

Trained and oriented new Case Managers and attendants/home health aides.

Input of case notes to Pennsylvania state Home and Community Services Information System (HCSIS). Prepared assessment and case management paperwork for scanning and entry into the agency’s document management software system (Docstar).

Initiated referrals to agency’s home health division and other social service agencies as appropriate.

Family Preservation Specialist/SCOH: December 1996 – June 2003

Cornell Abraxas, Philadelphia, PA

Served as a consultant to case managers surrounding client and family issues. Responsibilities were carried out with primary time spent in the field.

Coordinated efforts with case managers, various counseling and social services agencies in assisting families with meeting their specific needs.

Assisted supervisor and case managers with assessing clients and their families, and developing/updating external resources.

ARA Representative: January 1996 – December 1996

Girard Medical Center, Philadelphia, PA

Supervised clients at the drug and alcohol tower.

Supervised individual and group sessions.

Responsible for distributing weekend passes and monitoring client accountability.

Responsible for distributing medicine to DNA clients.

Performed drug testing, monitoring of office records and all activities and events.

Logged all clients’ performance, activities and their family contacts and visitors.

Director of Court Services: June 1994 – April 1996

Congresso De Latino Unidos, Inc., Philadelphia, PA

Attended family court to coordinate with probation officers in taking referrals and information.

Scheduled interviews with clients and parents or guardians.

Made weekly reports to probation officers regarding progress on individual clients.

Notified clients when to report to court or probation officer.

Organized events, assisted in recreational activities, conducted home visits, coordinated drug and alcohol sessions, and participated and assisted in group therapy sessions.

Educational Counselor: November 1992 – May 1994

LULAC Educational Service Center, Philadelphia, PA

Provided guidance counseling at Edison High School and Kensington High School.

Assisted students with completing PHEAA forms and career guidance.

Provided guidance in course selecting.

Performed education and career workshop classes.

G.E.D Counselor

Aspira, Inc. of Pennsylvania

Provided career counseling to students and families, in addition to individual counseling.

Interacted with various companies in research of employment opportunities and job replacement.

Head Guidance Counselor

R.W. Brown Community Center

Provided activities and supervision for the after school program consisting of approximately 150 kids ages 6-12.

Provided support for the supervisor in the organization of summer camp.

Individual counseling and guidance for kids specific to academics and athletics performances.

Utilized my art and design skills for advertisement of the community center when needed.

Served as a family counselor and event organizer.

General Clerk-Editor

Temple University Institute of Survey and Research Department

Performed various clerical duties and publishing/editing functions.

Coded and edited information on various research topics.

Entered research data into database.

References available upon request

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