Medical Assistant Sales Manager
Resume:
Bethany Ockerman **** Winshall Dr
Swartz Creek, MI 48473
*.********@*****.***
Experience
University of Michigan Ann Arbor, MI Phlebotomist
July 6,2021-Present
● Work inside a clinic setting or inpatient
● Perform venous blood collection on 1 day old to elderly
● Acquire specimens through heel stick ass necessary
● Problem solve with nurses or Doctors
● Collect 1x2 if neededed
● Work side by side with VAST
● Actively involved in RRT situation
● Perform computer skills
● Communicate with SP as needed.
● Communicate with patients and maintain a high standard of bedside manner and respect
Quest Diagnostics, Flint,MI - Phlebotomist III-Float Aug 2014-June 4,2021
● Travel to different labs to cover, train as needed
● Maintain on “on call” schedule with varying hours/locations
● Perform venipuncture on average 20-50 patients per day, all ages
● Verify insurance and patient demographics
● Work with doctors either on the phone or in person
● Collect co pays and open invoices
● Prepare specimens for transport and testing
● Perform COC/DOT drug screening
● Work in either a doctor's office or public lab setting. Suski Chevrolet/Buick, Birch Run, MI-Sales
Jan 2014-Aug 2014
● Assist customers in their purchase of new/used car
● Call to ensure customer satisfaction
● Collect customer information to begin financial process
● Respond to internet leads in a prompt fashion
● Review all contracts and legal documents with customer
● Introduce customer to all the features on vehicle Flushing Medical, Flushing, MI-Medical Assistant
Nov 2012-Jan 2014
● Room patients check vitals, review medications, chart chief complaints
● Answer phones, return phone call
● Call in prescriptions as ordered by the doctor
● Administer injections
● Scan and review results from specialists
Dr Bill Hukill,DO, Davison,MI- Medical Assistant
March 2011-November 2012
● Capability to multi task in a very fast paced office
● Room Patients check vitals, review medications, chart chief complaint
● Administer injections
● Perform x-rays, bone densities, EKGs
● Order blood work through EMR, perform phlebotomy
● Assist Dr with in office procedures
● Train students
● Handle message/prescription line throughout the day Patsy Lou Buick/GMC Pontiac, Flint MI- Sales, Finance/Sales Manager
April 2005-March 2010
● Assist customers in finding vehicle for their needs and price
● Appraise current vehicles for trade in
● Follow up with customers to answer further questions
● Promotion to Finance Manager with Pontiac dealership
● Search for the best source of financing for customers.
● Enter all information into dealership computer to form contract
● Discuss financial terms with customers and sign all contracts
● Promotion to Sales Manager of Pontiac store
● Responsible for a staff of 12 sales people
● Responsible for all departments in the dealership
● Maintain a specific sales quota per month
EDUCATION
Ross Medical, Davison,MI — Medical Assistant
2010-2011
Edison Community College, Ft. Myers, FL
1993-1994 Basic prerequisite classes
Riverdale High School Ft Myers, FL
1989-1993
Volunteer Work
Knights of Columbus Gaines Community Rodeo
USA Therapy Dogs
Swartz Creek Hometown Days
References upon request
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