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Customer Service Delivery Management

Location:
Saint John, NB, Canada
Posted:
February 27, 2024

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Resume:

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

KERRY-ANN

MATHIAS

K

** ******* **, ***** ****, New Brunswick E2K1X4, 506-***-****, ad3yot@r.postjobfree.com Driving Customer service Heavy lifting

Building Designing Following rules

Package scanning Order verification Load balancing Delivery logging Route planning Item sorting

Vehicle loading Coordination Traffic safety

GPS navigation Delivery transport Hazmat protocols Delivery management Courier training Task prioritization Multitasking Dispatch collaboration Parts replacementi Family support Mail-Sorting And Delivery

Sequence

Route Navigation

Local Area Route Knowledge Delivery Records Registered Mail Protocols Transit Driver March 2021 - Current

Kate-lynne courier SAINT JOHN, New Brunswick

Irving equipment transportation, truck and van vehicles, and general public by carefully following road conditions.

Stayed in constant communication with dispatch staff and management, smoothly coordinating route changes.

Loaded and unloaded shuttles within [Timeframe], keeping to tight schedules. Amazon Courier December 2020 - Current

Million deliveries inc through Intelcom SAINT JOHN, New Brunswick Avoided delivery errors by closely following scanning, tracking, and documentation procedures. Protected customer packages from damage with safe handling and proper load balancing. Achieved 4.77% delivery satisfaction rating through consistent delivery accuracy. Loaded van each day, lifting packages weighing up to 80 pounds with no assistance. Promoted package security, following protocols for signature-required deliveries and choosing reasonable locations to leave at-the-door drop-offs.

Handled 120+ deliveries each day across New Brunswick area. Achieved delivery targets with efficient routes and organized schedule management. Maintained accurate records, including customer signatures and delivery payments. Helped regularly with office needs such as filing paperwork and running errands. M

EDUCATION

Early childhood education and human services

Lakeland collage, Vermillion, Alberta



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