Tekia Strickland

Contact

*** ****** **** *****

678-***-****

ad3yo8@r.postjobfree.com

Objective

Customer Service (listening, verbal, written)

Having knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction. Experience

April 2022 to February 2024

Insurance Verification Specialist/Surgery Scheduler • Regenerative Orthopeadics Surgery Center

May 2019 to March 2022

Front Office Coordinator • Center for Allergy and Asthma June 2016-May 2019

Front Office Coordinator • Front Office • Atlanta Spine Center May 2008-January 2016

Front Office Coordinator • Front Office • KunkesENT Faxing, Scanning, Payment poster, check-in and out, answer multi line phones, insurance verification, appointment scheduler, Surgery Scheduler, Verify Insurance Answer Phones, Chart Preparer, Collect Payment

Key Skills

Medical Data Entry, eClinical Woks, Centricity, Chiro8000, Advantex, NextGen, Dr Chrono, Solution Reach, Phreesia, Availity, Navi Net, Microsoft Office, Medical Terminology, CPT Codes, ICD-10, EMR, Medical Records, Prior-authorizations, Referral, Medical Records Education

New Schools at Carver (high school) – Received Diploma Atlanta Ga,

West Georgia Technical College- some classes completed currently attending

References

[Available upon request.]