Gail Y. Baltimore

Charlotte, NC • 704-***-**** • ad3ym6@r.postjobfree.com • linkedin.com/in/gail-baltimore-mhrm-she-her-hers-1489a222/

HR Project Manager

Strategic HR Initiatives • Talent Development • Continuous Improvement

Elevating Organizational Performance, Transforming HR Challenges, and Orchestrating Projects for Optimal Talent Impact.

Industry-attuned Senior HR Project Leader with over a decade and a half experience in successfully leading and executing multifaceted human resources initiatives. Adept at overseeing end-to-end project lifecycles, from conceptualization to implementation, and achieving project objectives within scope, time, and budget constraints. Skilled in aligning HR strategies with organizational goals, optimizing talent acquisition processes, and implementing performance management systems. Demonstrated ability to foster collaboration across cross-functional teams in managing complex HR projects, such as talent development programs, organizational restructuring, and diversity and inclusion initiatives. Possess exceptional analytical and problem-solving skills, coupled with effective communication and stakeholder management abilities. Committed to driving continuous improvement and enhancing HR project outcomes through strategic planning and meticulous execution.

Signature Strengths:

HR Project Lifecycle Business Alignment Stakeholder Engagement Change Management Risk Assessment

Performance Metrics Vendor Coordination Budget Management Project Planning & Execution HR Technologies

Professional Experiences

MECKLENBURG COUNTY CHARLOTTE, NC 01/2023 - PRESENT

SR. Talent Acquisition Project Leader

Overview: Play a vital role in leading performance management initiatives, overseeing salary increases and contract renewals for a contingent workforce of over 15 people. Took charge of talent acquisition coordination, strategically balancing requisitions, analyzing pipelines, and overcoming roadblocks. Advocate for consistency and standards in policies and practices, driving the effectiveness of proactive diversity initiatives and other talent acquisition programs. Analyze diverse statistical data sources to generate insightful reports like quarterly summaries, forecasts, and workforce trends; scrutinizing detailed analysis of competitive compensation practices to inform strategic decisions in the job market.

Key Achievements:

Spearhead the optimization of talent acquisition processes for Accounting & Finance, crafting robust strategies for sourcing, acquiring, and retaining top-tier professional, while analyzing staffing challenges to enhance retention metrics.

Forge impactful business relationships with HR Business partners and Managers by providing vital support in recruitment efforts, evaluating compensation policies and practices, and proposing enhancements to ensure compliance with Federal and State regulations.

SPECTRUM (Formerly, Time Warner Cable) CHARLOTTE, NC 03/2012 – 01/2023

Sr. Talent Acquisition Leader

Overview: Catalyzed positive changes by crafting and executing a dynamic contingent workforce strategy across multiple vendors, while developing succession career paths for new and tenured employees, successfully reducing turnover to 35% within the call center. Act as a liaison between external partners and managers, ensuring a positive and professional new hire experience, alongside the effective management of hiring process activities and delivery of weekly recruiting report for third-party partners. Liaised with the operations team and client groups to establish robust recruiting channels for consistent talent pipeline development, focusing on recurring positions and management-level talent. Established and enforced KPIs, holding third-party partners to rigorous execution standards while managing Retail Stores across the Northeast and Southern regions.

Talent Acquisition Project Manager

Overview: Turned around performance by employing a consultative approach in supplying hiring managers with pertinent metrics and industry trends to devise innovative solutions. Sourced top-tier candidates for student internships and management training programs, demonstrating a keen eye for talent acquisition. Worked closely with the Sr. Recruiters, TA Manager, and the HR Director to provide valuable market intelligence to enhance recruitment strategies.

Talent Acquisition Recruiter

Overview: Recruited to direct a high-volume recruitment process for the East region, overseeing the entire recruitment life cycle. Attracted and sourced elite candidates for the Carolinas customer care and technical support business units. Slashed employment agency costs by a staggering 100% through innovative approaches, such as intensifying sourcing efforts, instituting college recruiting initiatives, and amplifying networking and employee referral programs.

Key Achievements:

Executed a targeted recruitment approach by thoroughly understanding job specifications, strategically placing job ads, and conducting interviews for departmental heads. Successfully facilitated full-cycle recruiting for 35-40 job requisitions, consistently achieving an average of 25-30 monthly hires.

Pioneered the development of an external talent pipeline, proactively cultivating partnerships with professional networking organizations to fulfill client requirements.

Positioned as a company representative, engaged in strategic networking activities with professional organizations, colleges/universities, diverse sources, and other networks to broaden outreach and influence.

Delivered tangible outcomes by fostering a dynamic talent pool through the cultivation of a robust networking and referral base with Diversity and affinity groups.

Orchestrated the efficient management of open applications in the recruitment system. Oversaw the selection process, ensuring its smooth progression, and delivered timely, comprehensive recruitment reports.

Additional Experiences:

HR Manager at Family Dollar Store Matthews, NC 06/2008 – 07/2009

HR Generalist at Toys-R-Us Concord, NC 11/2005 – 06/2008

Education & Certifications

Strayer University – Charlotte, NC

MPA, Public Administration

MBA, Human Resources Management

Johnson C. Smith University – Charlotte, NC

Bachelor of Science, Business Administration

Society of Human Resource Management (SHRM) – Certificate

Employee Relation & Workplace Investigation – Certificate

Diversity & Inclusion – USF MUMA – Certification

Professional Affiliations

Charlotte Area Society of Human Resource Management - Current

Charlotte Works (Volunteer Resume Coach)

Women Commission (Volunteer Resume & Interview Coach)

L. Patrick Mellon Mentoring Program – NAMIC

Vice President – Community Relations - NAAAHIR

Technical Acumen

BrassRing – Kronos – PeopleSoft – Taleo – Brassring - Workday – Cornerstone

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