Jeannie Nissen

ad3ylx@r.postjobfree.com

726-***-****

Self-driven professional with experience in Office Administration, Human Resources, and Accounting. I excel in managing multiple projects and working cross-functionally with both employees and external clients. With great interpersonal and organizational skills, I will go above and beyond to deliver results every day. Work Experience

Office Manager

OFFICES OF DEBRA KIEFERT, CPA - Remote

June 2016 to Present

• Assist clients with various functions including taxes, bookkeeping, accounting, data entry and meeting notes • Maintain daily calendar, book travel arrangements, schedule meetings • Correspondence via email, mail, and texting to ensure customer service needs are met • Create office policies and procedures for seasonal tax employees Clinic Manager

IMAGINE WELLNESS CENTRE - San Antonio, TX

February 2021 to April 2022

• Manage employees to serve patients throughout treatment program • Oversee accounting operations including AP/AR, collections, direct billing reports, new company processing, implementing company cost savings

• Implemented procedures to increase the efficiency leading to increased revenue, reducing costs, and maximizing patient retention, satisfaction and referrals • Instituted policies to ensure fair employee rights and pay according to local and state laws • Oversee all hiring process, coordinate job posts, reviewing resumes, reference checks, and onboarding procedures

Office Manager

AMERICA'S XPRESS RENT A CAR - San Bernardino, CA

December 2018 to March 2020

• Managed 10+ employees to serve over 500 customers every month with a fleet of 300+ vehicles. • Oversaw accounting operations including AP/AR, collections, direct billing reports, new company processing, implementing company cost savings • Implemented procedures to increase the efficiency of the rental process for customers, leading to increased revenue, reducing costs, and maximizing returning customers and referrals • Instituted policies to ensure fair employee rights and pay according to local and state laws • Oversee hiring process including review resumes, reference checks, new hire onboarding

Owner / General Manager

H & J SERVICES - Apple Valley, CA

July 2003 to May 2016

• Managed business operations by developing a strategic plan to increase business revenue throughout a specific time frame • Supervised and managed over 30 employees, supervised field operations, including field checks and quality assurance. • Implemented and supervised accounting procedures, established annual budgets for all aspects of the business, human resources, managed payroll, bank deposits, accounts payable and accounts receivable.

• Various daily problem solving from accounting errors, employee issues to equipment malfunctions. Business Manager

ABMA SALES - Ontario, CA

September 1995 to June 2005

• Managed business operations by developing a strategic plan to increase business revenue throughout a specific time frame • Supervised and managed over 40 employees, supervised all operations, including field checks and quality assurance. • Implemented and supervised accounting procedures, established annual budgets for all aspects of the business, human resources, managed payroll, bank deposits, accounts payable and accounts receivable.

• Various daily problem solving from accounting errors, employee issues to equipment malfunctions. Customer Service Manager

JACK RABBIT TRUCKING, INC - Fontana, CA

June 1993 to July 1995

Education

M.A. in Industrial Organizational Psychology

ADLER UNIVERSITY - Chicago, IL

March 2024

B.A. in Psychology

ARIZONA STATE UNIVERSITY - Tempe, AZ

May 2019

A.A. in Business Administration

Victor Valley College - Victorville, CA

June 2006

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