Human Resources Office Manager
Resume:
Jeannie Nissen
*.****.***********@*****.***
Self-driven professional with experience in Office Administration, Human Resources, and Accounting. I excel in managing multiple projects and working cross-functionally with both employees and external clients. With great interpersonal and organizational skills, I will go above and beyond to deliver results every day. Work Experience
Office Manager
OFFICES OF DEBRA KIEFERT, CPA - Remote
June 2016 to Present
• Assist clients with various functions including taxes, bookkeeping, accounting, data entry and meeting notes • Maintain daily calendar, book travel arrangements, schedule meetings • Correspondence via email, mail, and texting to ensure customer service needs are met • Create office policies and procedures for seasonal tax employees Clinic Manager
IMAGINE WELLNESS CENTRE - San Antonio, TX
February 2021 to April 2022
• Manage employees to serve patients throughout treatment program • Oversee accounting operations including AP/AR, collections, direct billing reports, new company processing, implementing company cost savings
• Implemented procedures to increase the efficiency leading to increased revenue, reducing costs, and maximizing patient retention, satisfaction and referrals • Instituted policies to ensure fair employee rights and pay according to local and state laws • Oversee all hiring process, coordinate job posts, reviewing resumes, reference checks, and onboarding procedures
Office Manager
AMERICA'S XPRESS RENT A CAR - San Bernardino, CA
December 2018 to March 2020
• Managed 10+ employees to serve over 500 customers every month with a fleet of 300+ vehicles. • Oversaw accounting operations including AP/AR, collections, direct billing reports, new company processing, implementing company cost savings • Implemented procedures to increase the efficiency of the rental process for customers, leading to increased revenue, reducing costs, and maximizing returning customers and referrals • Instituted policies to ensure fair employee rights and pay according to local and state laws • Oversee hiring process including review resumes, reference checks, new hire onboarding
Owner / General Manager
H & J SERVICES - Apple Valley, CA
July 2003 to May 2016
• Managed business operations by developing a strategic plan to increase business revenue throughout a specific time frame • Supervised and managed over 30 employees, supervised field operations, including field checks and quality assurance. • Implemented and supervised accounting procedures, established annual budgets for all aspects of the business, human resources, managed payroll, bank deposits, accounts payable and accounts receivable.
• Various daily problem solving from accounting errors, employee issues to equipment malfunctions. Business Manager
ABMA SALES - Ontario, CA
September 1995 to June 2005
• Managed business operations by developing a strategic plan to increase business revenue throughout a specific time frame • Supervised and managed over 40 employees, supervised all operations, including field checks and quality assurance. • Implemented and supervised accounting procedures, established annual budgets for all aspects of the business, human resources, managed payroll, bank deposits, accounts payable and accounts receivable.
• Various daily problem solving from accounting errors, employee issues to equipment malfunctions. Customer Service Manager
JACK RABBIT TRUCKING, INC - Fontana, CA
June 1993 to July 1995
Education
M.A. in Industrial Organizational Psychology
ADLER UNIVERSITY - Chicago, IL
March 2024
B.A. in Psychology
ARIZONA STATE UNIVERSITY - Tempe, AZ
May 2019
A.A. in Business Administration
Victor Valley College - Victorville, CA
June 2006
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