Ahmed Abdella

*** ***** ****** • Fremont, CA ****6 • C: 510-***-**** • ad3ylp@r.postjobfree.com

Customer Relationship Management / Sales Closer / Solution Sales Expert

Revenue producing Sales Representatives and Managers skilled in Building Customer Relationships, Negotiating, and Closing Sales. Enthusiastic Business Consultant with expertise in establishing new revenue streams, sales, and customer-focused marketing programs with 15+ years of specialized experience in the merchant, bankcard, and payment processing financial services industry in Outside Sales and Management that achieve company goals.

PROFESSIONAL SUMMARY

Talented professional who effectively multi-tasks and balances customer needs with company demands.

Accomplished building loyalty and long-term customer relationships while consistently achieving goals.

Sales Representative who supplies customers with the latest facts, figures, and trends in the market.

Expert at cold calling and building proactive sales teams that achieve short and long-term company goals.

Self-motivated and experienced in both Technical and Non-Technical, fast-paced team environments.

Exceptional organizational and time management skills to plan, work efficiently and meet deadlines.

Proven ability to lead, manage, coach, and motivate people, creating an inspired, productive team.

Financial proficiency with overall general management, planning, budgeting, operations, and safety.

Effective, articulate interpersonal, oral, and written communications skills at all levels of an organization.

Professional appearance and conduct, motivated and reliable with honesty and integrity.

Adept at executing multiple, complex projects concurrently with attention to detail and a sense of urgency.

Proficient with computer systems and software and quick to learn new systems, programs, and applications.

AREAS OF EXPERTISE

Strategic Market Planning Product Management Branding/Training Key Account Management Consulting

Trend Acumen Prospecting Networking Cross Sales Product Launch Competitor Analysis eCommerce

Business Security Solutions Promotional Strategies Public Relations Sales Forecasting Market Research

Territory Management Relationship Management CRM Systems Team Leadership Pricing Development Health-Life-Medicare-Small Group-Supplemental Insurance. Experienced business broker with expertise in small business acquisitions, mergers, and sales.

EDUCATION

Bachelor of Science: Business San José State University, San Jose, CA

Rora International, llc Fremont, CA November, 2019 – Present

Self Employed

Established and managed a successful transportation business specializing in long distance hauling.

Developed and implemented strategic plans to optimize operations, improve efficiency.

Oversaw a fleet of seven trucks ensuring compliance with safety regulations, maintenance schedules, and performance standards.

Fostered strong relationships with clients, brokers, vendors negotiated contracts and consistently delivered exceptional customer service.

Led a team of drivers and support staff, providing training guidance.

Conducted regular safety audits and training programs.

UPS/Pinnacle-technology - UPS Access Point Support San Jose, CA 03/2018 – 9/2019

Skills

Proficiency with CRM systems Territory management Developing local contracts Sales analysis Highly competitive

Helping SMBs to partner up with UPS● Identify business needs and position UPS products and services to meet those needs. ● Manage contract administration, compliance, and solution implementation. ● Making proactive sales and reactive support contacts with UPS Access Point locations to grow and maintain the business within the assigned territory. ● Quarterly audits to ensure Access Point compliance. ● Inform and train access point locations on the usage of technology solutions.

WORLDPAY USA Fremont, CA 06/2016 to 02/2018

REGIONAL ACCOUNT EXECUTIVE National Accounts

Demonstrated National Accounts results through strong cold-calling skills and ability to self-source leads.

Developed a plan to effectively build a pipeline and generate top-line revenue growth generating a book of business worth $35M in credit card processing.

Contacted and built business relationships; executed 20-25 cold calls daily to increase client base.

Emphasized product features based on analysis of customers’ needs.

Collaborated with referral partners using networking opportunities to create successful,ongoingg business relationships. Evaluated leads obtained through direct referrals, lead databases, and cold calling.

Built and maintained productive relationships with internal and external C-level executives to facilitate business success. Managed a portfolio of 142 accounts and $35M in sales. Contacted new and existing customers to discuss how their needs could be met through specific products and services.

CLOVERLEAF MARKET / AAA GLOBAL TRADING Santa Clara, CA 08/2014 to 06/2016

CO-OWNER / MANAGER

Managed daily operations of the store and wholesale distribution.

Analyzed departmental documents for appropriate distribution and filing.

Implemented marketing strategies that resulted in 25% growth of customer base.

FIRST DATA CORP - CITI BANK Fremont, CA 01/2007 to 09/2014

BUSINESS CONSULTANT

Increased sales volume by 150% in less than two years. Developed and maintained new and existing accounts.

Networked extensively with clients to build a successful business-to-business relationship.

Developed and maintained strong relationships with CitiBank partners within the assigned branches.

Created and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.

Implemented client training (business and technical) and supervised software integration on the client's website.

Led merchant service, pricing, planning, and analyzing merchant statements.

Organized on-site training to educate management and sales staff on benefits and care of product lines.

Established strong internal and external customer relationships to maintain and support the business.

WURTH USA Ramsey, NJ 12/2002 to 12/2006

Supplier of Automotive Chemicals, Fasteners, Hand Tools & Electrical Supplies. Established in 1969, Wurth USA is one of the leading suppliers of high-quality automotive parts, products, and services. https://www.wurthusa.com/web/en/website/company/aboutwurthusa/aboutwurthusa.php

ACCOUNT EXECUTIVE (San Francisco Bay Area)

Developed customized territory, increased revenue using sales techniques, and maintained accounts.

Made many face-to-face product demonstrations and presentations, often using PowerPoint.

HEWLETT-PACKARD Palo Alto, CA 05/2000 to 12/2002

TERRITORY REPRESENTATIVE

Demonstrated New Products, introduced new HP technology to assigned retail locations, maintained assigned stores, and worked with management and sales associates.

Maintained knowledge of current trends, sales and promotions, and policies regarding payment, exchanges, and security practices.

Created strategic brand-building events to expand the current product portfolio.

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