Barbara Lima Email: ad3yle@r.postjobfree.com
Address: *** ********* ***, *********,** 07201
Phone: 908-***-****
EXPERIENCE
Elizabeth,NJ
Sep 2023 - Present
Sales Associate
Bath&Body Works
Barra de Sao Francisco, BRAZIL
Jun 2015 - Sep 2017
Front Receptionist
Vidracaria Sao Francisco
Barra de Sao Francisco,BRAZIL
Sep 2017 - Aug 2018
Front Cashier
Mobiliadora Universal
Florham Park, NJ
Jul 2019 - Sep 2023
Nanny
Jeth Jawatz
EDUCATION
Barra de Sao Francisco - BRAZIL
Jun 2014 - Jun 2017
Associate of Arts - History
Universidade Pitagoras Unipar
Miami,FL
Sep 2020 - Jun 2021
Master Health Administration
Atlantis University
SKILLS LANGUAGES
Portuguese
Native
Spanish
Intermediate
English
Intermediate
• Schedule appointments
Considered customer schedules, and maximum load level when scheduling appointments
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Provided customer service and resolved or escalated issues to management for resolution
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answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
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• Used resolve customer issues and complaints
Was in charge of processing exchanges and returns in the company database
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Used hand-held scanners and cellular devices to track inventory
,locate items, and request new merchandise
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Was able to effectively respond to customer request via phone and email, as well as answer questions and inquiries
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Helped customers by answering their questions and completing their requests
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Copied, logged, and scanned supporting before filing everything in the client's files
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Balanced and reconciled the register at the end of the shift and counted tills at the start of the shift with start money
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Helped customers make purchasing decisions and locate merchandise
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Conducted an initial client assessment and analysis to begin the research process
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• Checked customer prices and processed sales by scanning barcode
• Greeted customers and responded to information requests Taught children how to be safe by asking an adult for help when crossing the street and avoiding contact with dangerous objects
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Coordinated after-school activities and transportation to practices and events for 2 children
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Assisted with bathing, dressing,brushing teeth, and diapering in order to promote good personal hygiene and oral health
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Limited TV and mobile device time by playing games and reading books
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Drove children safely to a variety of extracurricular activities, including dance, ninja, and soccer
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Facilitated relationships with both children and parents by creating a caring and structured home environment
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Prepared snacks and meals, planned and coordinated projects, and re-enforced appropriate discipline for children as directed by their parents
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• Drove children to and from school, as well as playdates
• Communications
• Customer and client relations
• Organization
• Documentation and reporting
• Staff management
• Problem resolution
• Customer service