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Customer Service Sales Associate

Location:
Elizabeth, NJ
Posted:
February 27, 2024

Contact this candidate

Resume:

Barbara Lima Email: ad3yle@r.postjobfree.com

Address: *** ********* ***, *********,** 07201

Phone: 908-***-****

EXPERIENCE

Elizabeth,NJ

Sep 2023 - Present

Sales Associate

Bath&Body Works

Barra de Sao Francisco, BRAZIL

Jun 2015 - Sep 2017

Front Receptionist

Vidracaria Sao Francisco

Barra de Sao Francisco,BRAZIL

Sep 2017 - Aug 2018

Front Cashier

Mobiliadora Universal

Florham Park, NJ

Jul 2019 - Sep 2023

Nanny

Jeth Jawatz

EDUCATION

Barra de Sao Francisco - BRAZIL

Jun 2014 - Jun 2017

Associate of Arts - History

Universidade Pitagoras Unipar

Miami,FL

Sep 2020 - Jun 2021

Master Health Administration

Atlantis University

SKILLS LANGUAGES

Portuguese

Native

Spanish

Intermediate

English

Intermediate

• Schedule appointments

Considered customer schedules, and maximum load level when scheduling appointments

Provided customer service and resolved or escalated issues to management for resolution

answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers

• Used resolve customer issues and complaints

Was in charge of processing exchanges and returns in the company database

Used hand-held scanners and cellular devices to track inventory

,locate items, and request new merchandise

Was able to effectively respond to customer request via phone and email, as well as answer questions and inquiries

Helped customers by answering their questions and completing their requests

Copied, logged, and scanned supporting before filing everything in the client's files

Balanced and reconciled the register at the end of the shift and counted tills at the start of the shift with start money

Helped customers make purchasing decisions and locate merchandise

Conducted an initial client assessment and analysis to begin the research process

• Checked customer prices and processed sales by scanning barcode

• Greeted customers and responded to information requests Taught children how to be safe by asking an adult for help when crossing the street and avoiding contact with dangerous objects

Coordinated after-school activities and transportation to practices and events for 2 children

Assisted with bathing, dressing,brushing teeth, and diapering in order to promote good personal hygiene and oral health

Limited TV and mobile device time by playing games and reading books

Drove children safely to a variety of extracurricular activities, including dance, ninja, and soccer

Facilitated relationships with both children and parents by creating a caring and structured home environment

Prepared snacks and meals, planned and coordinated projects, and re-enforced appropriate discipline for children as directed by their parents

• Drove children to and from school, as well as playdates

• Communications

• Customer and client relations

• Organization

• Documentation and reporting

• Staff management

• Problem resolution

• Customer service



Contact this candidate