IQBAL KAUR

****-*** ******** ******, *********, ON, N3S 0K4 +1-249-***-**** ad3yl6@r.postjobfree.com Profile Summary

A hardworking employee with customer service and time management abilities. Devoted to give every customer a positive and memorable experience. Thrives in fast-paced circumstances, displaying good multitasking abilities. Proficiency in English, Hindi, and Punjabi. Offers excellent technical skills with software and applications and the ability to handle challenging work.

Key Skills

Customer Service Teamwork Computer Proficiency Sales & Promotion Time Management Communication Skills

Microsoft Office PL/SQL Packaging and Handling Typing Speed 60 - 70 WPM Organizational Skills Professional Experience

Temporary Warehouse Worker, Brantford, ON Aug 2023 - Jan 2024

• Efficiently handled and packaged many items according to specified guidelines and standards.

• Demonstrated a keen eye for detail to ensure accuracy in sorting and packaging processes.

• Consistently upheld safety protocols and maintained a clean working environment.

• Collaborated with team members to address quality concerns and implement improvements as needed.

• Worked collaboratively with team members to meet daily production targets and ensure timely completion of orders.

• Communicated effectively with supervisors and colleagues to address issues and optimize workflow. Assistant Restaurant Manager, Bougie Restaurant, New Delhi, India Oct 2021 – Sept 2022

• Managed reservations and assisted guests, ensuring a seamless dining experience.

• Utilized advanced Point-of-Sale System skills for efficient order processing.

• Managed a fast-paced restaurant atmosphere, demonstrating strong time management and multitasking abilities.

• Conducted weekly team meetings to ensure consistent service quality and fostered a positive work environment.

• Collaborating closely with the team to consistently deliver exceptional service and exceed guest expectations.

• Proactively seek guest feedback regarding food quality and promptly address any issues or concerns. Cashier and Retail Associate, VR Punjab Sector 118, S.A.S Nagar Mohali, India Jan 2021 – Sept 2021

• Effectively manage cash and credit card transactions, ensuring accuracy and protocol adherence.

• Issued receipts promptly and efficiently provided correct change, contributing to a smooth payment process.

• Demonstrated excellent organizational skills in everyday chores and keeping a well-maintained work environment.

• Demonstrated knowledge of products and inventory to ensure customer satisfaction.

• Helped customers with any questions or concerns they had and offered to help locate items while in the store.

• Provided excellent customer service by responding to customer questions or issues regarding product features and benefits.

• Restocked and organized shelves during slow periods to maintain the store's appearance. Education

2023 - 2024

Post-Graduate in Global Business Management Conestoga College, Brantford - Ontario, Canada 2018 - 2021

Bachelor of Science in Bioinformatics Panjab University, Chandigarh, India Languages

English Hindi Punjabi