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Customer Service Sales Associate

Location:
Olive Branch, MS
Salary:
60000
Posted:
February 27, 2024

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Resume:

LORENA CARDENAS

**** ******* **.#***

901-***-****

Hard working and resourceful professional with a proven track record of leadership, and ambition. Effective professional with more than 15 years of experience. Highly refined attention to detail combined with management skills.

Desires to provide the highest standard of quality service to both internal and external customers.

Handles all duties without the need of managerial oversight and consistently strives to incorporate additional skills-sets into knowledge base.

Excellent communicator who cares and maintains solid relationships at all levels of the organization.

EXPERIENCE

MAY-2023 – JULY-2023

SALES REPRESENTATIVE, CITY AUTO, MEMPHIS, TN.

Greeted customers and ascertained their needs.

Provided accurate information for better customer service. CRM familiar and Vin Solutions.

Assisted Customers with product information for better service. Always made sure that the customer was satisfied with the purchase and made sure to follow up for future referrals.

JANUARY-2023 – MARCH-2023

SALES ASSOCIATE, AUTO UNIVERSE, MEMPHIS, TN.

Greeted customers and ascertained their needs.

Provided accurate information for better customer service. CRM familiar and Vin Solutions.

Assisted Customers with product information for better service. Always made sure that the customer was satisfied with the purchase and made sure to follow up for future referrals.

AUGUST 2021 – OCTOBER 2022

SALES PROFESSIONAL, BYRIDER, NORTH LITTLE ROCK, AR.

Selling vehicles to people that have bad or no credit, so, in the near future, they can be in a better position to have a better living.

MAY 2018 – JULY 2021

RECRUITING ASSISTANT, USHEALTH ADVISORS, LITTLE ROCK, AR.

Helping making appointments to recruit potential employees for the company so they can sell health insurance for the company Nation Wide.

MARCH 2017 – APRIL 2018

SALES ASSOCIATE, auto universe, memphis, tn.

Greeted customers and ascertained their needs.

Provided accurate information for better customer service.

Assisted Customers with product information for better service.

Always made sure that the customer was satisfied with the purchase an made sure to follow up for future referrals.

JULY 2013 – MARCH 2017

ASSISTANT TO DISTRICT SALES MANAGER, usha

Helping sell personal health insurance to Hispanic market.

Following up with customers answering questions about concerns with supervising help.

Recruiting Assistant. Setting up appointments for sales people that are qualified for the job.

JANUARY 2008 – JUNE -2008

MARKETING SALES ASSOCIATE, VALLEY TOWN CRIER, MCALLEN, TX

Marketing/Advertising businesses for new and previous customers.

Account manager for the North Edinburg, Texas area.

Developed positive customer relationships through friendly greetings and excellent service.

JULY 2005 – FEBRUARY 2008

SALES REPRESENTATIVE, BOGGUS FORD, McALLEN, TX.

Meet and greet customers.

Presented products and demonstrated them.

Built rapport on each customer also followed up after delivery for better customer service.

Met my company and personal goals on a weekly/monthly basis.

Trained and served as a peer coach for new sales associates.

Maintained records related to sales.

Worked collaboratively in team environment.

January 1996 – June 2005

ASSISTANT MANAGER, AGUA PURIFICADA CARDENAS, MEXICO.

Recruiting.

Book Keeping.

Keeping Record of Sales.

Maintenance of the Trucks and the Plant.

Buying inventory for the plant. (Sam’s, Walmart, Radio Shack and Grainger, for pumps and accessories for maintenance).

EDUCATION

DECEMBER 2001

INTERNATIONAL BUSINESS, iies, reynosa, tamaulipas, mexico

Bachelor’s Degree with honors.

Bilingual University recognized by “Tecnologico de Monterrey”

SKILLS

Responsible and Organized.

Excellent customer service.

Great communication skills.

Persuasive.

GOALS

To financially help my family and to have a career that allows me to enjoy the work and to provide an opportunity to utilize my organizational and personal skills.



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