Front Desk Receptionist
Resume:
SELINA
NEAL
*************@*****.***
Conway, AR 72032
Natural State Labs - Front Desk Receptionist
Little Rock, AR • 09/2020 - Current
Hendrix College - Housekeeping
Conway Ar • 08/2005 - 06/2020
Homecare - Home Health Aide
Conway Ar • 10/2001 - 03/2003
WORK HISTORY
Enhanced customer satisfaction by providing efficient and professional front desk services.
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Streamlined office operations for improved productivity with effective organization and communication skills.
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Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
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Increased guest retention by maintaining a welcoming and organized reception area.
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Enter patient information into system and add if not already in statem
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• File paper documents in files & send to be stored
• Set up for company parties
• Keep front organized
• Receive deliveries
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Conducted regular room inspections to verify compliance with housekeeping standards.
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Conducted general housekeeping functions such as removing spills and organizing supplies.
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Improved patient well-being by providing compassionate and attentive personal care.
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Assisted clients with daily living activities, enhancing their independence and quality of life.
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Maintained a clean and safe home environment for patients, reducing falls and accidents.
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Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
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Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
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ASSESSIONING AND DATA
ENTRY ALSO FRONT DESK
• Front Office Management
• Departmental Support
• Mail Distribution
• Supply Management
• Data entry
• Assessioning
• 10 key
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Conway Highscholl
Conway Ar • 06/1989
Highschool Diploma
HIGHSCHOOL DIPLOMA
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
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Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
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Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
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Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
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Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
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