Customer Service Front Desk

JS

Objective

To obtain a growing

position with an

established company

where I can provide the

best services I can.

Skills

I have over 20 years of

customer service and

hospitality experience.

Computer literate, and

exceptional social skills.

Jessica Sherman

(404)448*2939

***************@*****.***

Experience

FRONT DESK MGR • HOLIDAY INN MACON WEST • 2022 – current Daily duties include greet guest with excellent customer service, phones, filing, reservations, scheduling, event planning, audits.

INVENTORY SPEC/AUDITOR • GILMER WAREHOUSE • 2022 – 2023 As inventory lead I was responsible for keeping track of all of the warehouses product. Ensuring that it was staged and placed on proper units and shipped in correct boxes with proper labels and correct destinations. Counting and inspecting all pallets that were inbound and outbound daily. STORE MANAGER • EXCLE WIRELESS • 2021-2023

I managed 2 stores that are authorized retailers for Boost mobile Cricket wireless and Metro pcs. I was trained to have and unlimited amount of product knowledge, including but not limited to phone technical support, repair, programing and spec. I was responsible for training and recruiting and tracking sales labor and analytics.

RESTURANT MANAGER • SUBWAY • 2019-2022

Inventory, truck and product orders, eod and shift reports, bank drops, scheduling, labor tracking, training, and food prep and customer service. RESTURANT GENERAL MANAGER • DENNYS• 2009-2019

Foh &boh operations, eod shift reports and weekly meeting, recruitment, training, truck orders, schedules, cooking, labor tracking, guest services. Education

Hospitality and Business Management • 2010 • Southerastern Technial College

You might want to include your GPA and a summary of relevant coursework, awards, and honors.

Refrences Avalible Upon Request

Your name

2

Degree • Date Earned • School

You might want to include your GPA and a summary of relevant coursework, awards, and honors.

Degree • Date Earned • School

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Volunteer Experience or Leadership

Did you manage a team for your club, lead a project for your favorite charity, or edit your school newspaper? Go ahead and describe experiences that illustrate your leadership abilities.

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