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David Scholle

ad3yge@r.postjobfree.com • LinkedIn

Coraopolis, PA 15108 • 412-***-****

Director of Operations & Environmental Services

Outcome-driven professional with diverse expertise in leveraging keen insights to devise and execute strategies for driving quality improvements in healthcare operations to ensure long-term organizational growth; poised to excel in challenging Environmental Services roles.

Proven track record of coaching and mentoring skillful executive staff and direct reports as well as leading quality reviews. Demonstrated expertise in deploying effective plans to enhance revenue. Remarkable history of managing key programs, orchestrating productive meetings, providing beneficial suggestions, and driving continuous performance improvements. Proficient at delivering best-in-class service for high levels of staff satisfaction and retention. Adept at strengthening long-term relationships with healthcare teams to capitalize on lucrative investment opportunities. Excel at spearheading successful projects, developing budgets, and reducing costs.

Areas of Expertise

•Operations & Healthcare Management

•Strategic Planning & Execution

•Project Planning & Delivery

•Staff Training & Coaching

•Operational Excellence

•Profit & Loss

•Cost Control & Reduction

•Profit Growth

•Team Leadership & Development

•Payroll Management

•Budgeting & Forecasting

•Cross-functional Communication

Career Experience

Project Manager, Xanitos - Newtown, PA 2021 – Present

Plan and allocate project resources, create budgets, track progress, and keep stakeholders updated throughout process. Develop new policies and procedures, ensure CMS/JACHO preparedness, train and coach new and existing workers, and efficiently mentor future directors.

●Consulted with Xanitos healthcare on new hospital contracts and business initiatives.

●Cut over 10% costs by leveraging professional expertise.

ARAMARK, Pittsburgh, PA 2019 – 2020

General Manager

Create and execute new policies and procedures, affirm CMS/JACHO readiness, and mentor new/current employees. Oversee daily business activities, improve overall business functions, train directors, manage budgets, develop strategic plans, and communicate business goals.

●Selected quality individuals and reduced 35 available positions to a handful.

●Implemented a new 7 step cleaning system, increasing HCAPH scores to 70th percentile

●Cut expenses by 20% by limiting the number of products EVS Department used in cleaning process

General Manager of Facilities 2017 – 2019

Oversaw a cleaning crew of 200 people for Pittsburgh Pirates. Maintained all equipment used at facility. Inspected all sections of the ballpark with customers to verify cleanliness as per specification. Delivered customer service training to guarantee all game-day workers provided excellent service.

●Managed a budget of $2M for products, labor, and services.

●Reduced 75% turnover by staffing positions with right people.

●Interviewed and trained all new staff for three different shifts, met with vendors, and arranged contracts/services.

Director, EVS & Transport, UPMC Mercy, Pittsburgh, PA 2015 – 2017

Consulted UPMC leadership to guarantee patient satisfaction. Set and met development and budget objectives. Collaborated with various departments, while adhering to budget limitations for supply control. Mentored and trained new managers and supervisors to advance within company. Engaged with patient access to develop new program. Planned strategically to meet operational goals.

●Attained high staff morale through efficient communication, timely dispute resolution, proactive supervisory methods, and supporting a proactive work environment.

●Leveraged I-Pod touch phones to improve patient service timeliness.

●Reduced 80% turnaround time by implementing a new phone system.

Assistant Director of EVS ARAMARK, UPMC Western Psychiatric Hospital, Pittsburgh, PA 2012 – 2014

Created strategic plans to meet budget and training objectives. Identified process improvement measures to ensure patient and worker safety. Completed AR and payroll for all workers.

●Built connections on floors to boost HCAphs from 10% to 70% percentile.

●Managed a 100-person union team to clean and maintain a 350-bed psychiatric institution.

Additional Experiences

UPMC Presbyterian Hospital, Pittsburgh,PA

Senior Manager of Operations ARAMARK

Led a team of facility managers and consultants in developing a business strategy covering all areas of facility operations, including job allocations and objectives. Checked in with other department leaders regularly to resolve issues and enhance services. Built and maintained a computerized record-keeping management system to capture, process, and generate reports. Tracked infection control, critical occurrences, risk management, and quality control plans. Implemented an auditing procedure to guarantee the accuracy of paperwork and compliance with facility requirements.

Operations Manager ARAMARK

Completed all scheduling and purchased supplies for UPMC Presbyterian and UPMC Montefiore hospitals. Audited and trained all 2nd and 3rd shift employees. Ensured comprehensive adherence to HR policies and procedures by all workers. Employed 45 new people in a month.

Education

Master of Science in Healthcare Management

Point Park University, Pittsburgh, PA

Bachelors in Economics

Duquesne University, Pittsburgh, PA

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