Adeyemi Afolabi

ad3yg3@r.postjobfree.com 682-***-**** Dallas, TX

Summary

Experienced, motivated, and results-oriented Scrum Master with over 7 years of experience leading cross-functional teams in the successful delivery of projects such as migration, UI/UX, and ITSM, using SDLC with continuous integration and continuous development. Proven expertise in facilitating agile scrum ceremonies, skilled in conflict resolution, coaching, and mentoring team members to foster collaboration and teamwork. Committed to continuous process improvement, with a track record of identifying and implementing enhancements to boost efficiency and effectiveness. Proficient in managing multiple projects simultaneously, employing Scrum, Kanban, and other agile frameworks tailored to specific business functions.

Key Strength

•Facilitation skills: Showcasing the ability to facilitate and lead Scrum ceremonies such as sprint planning, daily stand-ups, sprint retrospectives, Sprint Review and product backlog refinement.

•Adaptability: Demonstrating the ability to adjust to change and lead teams through uncertainty and ambiguity.

•Conflict resolution: Skilled in identifying and clearing impediments for scrum team(s), effectively communicating any issues to the leadership team to facilitate timely resolution and project progress.

•Technical knowledge: Displaying a good understanding of technical aspects of software development and the ability to communicate effectively with technical team members.

•Communication and interpersonal skills: Showcasing the ability to communicate with team members, stakeholders, and leadership effectively, and to build strong relationships with team members.

•Results-oriented: Supports resource planning for delivery/execution, ensuring the efficient allocation of resources to meet project objectives and support Risk Mitigation & Managing end-to-end of the project life cycle.

Experience

Agile Coach / Scrum Master Jun 2022 - Present

Integra Partners Remote – Dallas, TX

•Facilitating Agile transformations within organizations, helping teams and management transition from traditional methods to Agile practices, is a significant achievement. This could involve large-scale Agile implementations across multiple teams and departments.

•Demonstrating how Agile practices have positively impacted the organization in terms of faster time-to-market, improved customer satisfaction, and increased ROI, leading to tangible business results.

•Support cross-functional developers in overcoming impediments and aid the Product Owner in backlog refinement, focusing on prioritization, determining dependencies, and ensuring that tickets, stories, or requirements meet the Definition of Ready

•Coaching the scrum team in adopting the five scrum values 'Commitment, Focus, Openness, Respect, and Courage' these are the practical guidelines that shape the behaviors and mindset of a Scrum team.

•Oversaw four teams, each consisting between 8-9 team members, I spearheaded the web and mobile application deployment initiative. The primary objective of this project is to establish a seamless connection between Orthotics and Prosthetics (O&P) and Durable Medical Equipment (DME) providers, health plans, and their patients.

•Support and reinforce the rules of Scrum, Built-In Quality practices from Extreme Programming (XP), Work in Process (WIP) limits from Kanban, and any other norms the team has adopted

•Successful delivery of the project Incorporate a billing system that simplifies the claims processing between providers and health plans, reducing administrative overhead.

•Extensive experience in Agile methodologies, including Scrum and Kanban, with a focus on continuous improvement.

•Managed portfolios encompassing Integration of telehealth functionalities to enhance remote consultations, ensuring patients can access healthcare services conveniently. with a broad understanding of project dynamics and the ability to tailor Agile or traditional project management approaches based on the unique requirements of each project.

•Cross-Functional collaboration between different departments, teams, and stakeholders within an organization to ensure a smooth flow of information and coordination, which is crucial in large and complex projects.

Project Manager/ Scrum Master Apr 2019 - Mar 2022

BBVA Remote – Dallas, TX

•Creating an environment where continuous learning, experimentation, and innovation are encouraged, leading to a culture of agility and adaptability within the organization.

•A seasoned Scrum Master becomes adept at resolving conflicts within teams, helping team members collaborate effectively, and ensuring a positive and productive work environment.

•Led agile ceremonies such as daily stand-ups, sprint planning, and retrospectives to enhance communication and collaboration within cross-functional teams.

•Implemented Agile methodologies to streamline project workflows, resulting in a 95% increase in team productivity.

•Led and managed 6 projects through the entire project lifecycle, resulting in a 70% improvement in project delivery efficiency.

•Collaborated with stakeholders to define project scope, objectives, and deliverables, ensuring alignment with organizational goals.

•Monitored and reported project progress, identified potential issues, and implemented corrective actions to keep projects on track

•Developed and maintained detailed project plans, schedules, and budgets, consistently meeting or exceeding project milestones.

•Partnered with product owners and stakeholders to prioritize and manage product backlogs, aligning with business objectives and delivering valuable solutions.

•Led CRM implementation increasing efficiency 60%. Conducted requirements analysis and stakeholder alignment. Oversaw integration with workflows to streamline customer interactions, enhance data access, and boost operational excellence.

Account Payables Specialist Jan 2017 – Feb 2019

Excelle Financial Services Inc Dallas, TX

•Processed a high volume of invoices with precision, ensuring strict adherence to company policies and procedures.

•Effectively managed vendor inquiries, promptly resolving issues and nurturing positive relationships.

•Conducted thorough reconciliation of vendor statements and meticulously handled monthly aging reports to guarantee timely payments.

•Optimized accounts payable processes, resulting in a 20% reduction in processing time.

•Validated and authorized payments through a meticulous three-way match (purchase order, receiving, and invoice) process.

•Reconciled vendor statements, efficiently resolving discrepancies and fostering improved relationships with vendors.

•Spearheaded cross-functional collaborations to streamline accounts payable workflows, achieving a notable 15% reduction in processing time.

•Collaborated across departments to enhance invoice approval workflows, contributing to overall process efficiency.

•Played a key role in the implementation of automated accounts payable systems, significantly boosting accuracy and operational efficiency.

•Assisted in preparing month-end and year-end financial reports, ensuring the utmost accuracy in financial statements.

•Managed the preparation and processing of weekly check runs, ACH payments, and wire transfers.

•Implemented cost-saving measures, resulting in a commendable 50% reduction in late payment fees.

Customer Care Representative Dec 2016 – Nov 2017

D.R Horton Homes Arlington, Tx

•Delivered outstanding customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.

•Managed a large volume of inbound customer calls, attentively listening to concerns and providing accurate information and guidance.

•Exhibited robust problem-solving skills by identifying customer needs and suggesting suitable solutions, leading to enhanced customer loyalty.

•Worked collaboratively with cross-functional teams to escalate and resolve intricate customer issues, ensuring timely resolution and fostering positive customer relationships.

•Provide expert-level support to customers through various channels, including phone, email, and live chat.

•Resolve complex customer issues by demonstrating in-depth product knowledge and understanding of company policies.

•Proactively identify and address customer needs, contributing to increased customer satisfaction and loyalty.

Technical Skills

Proficiency with MS Office Suite i.e Sharepoint, MS Word, Power Point, Smartsheet with emphasis on Excel

In-depth understanding of the full software development lifecycle (SDLC) with recent successful and demonstrated experience in Agile methodologies (Scrum)

Proficient in facilitating requirements gathering, Joint Application Design (JAD) sessions, and capturing client requirements and feedback

Expertise in Agile and Continuous Delivery approaches and best practices, including those supporting scaling Agile to an enterprise, such as the Scaled Agile Framework (SAFe)

Demonstrates proficiency in developing and tracking Enterprise KPIs/metrics, contributing to strategic decision-making.

Comprehensive understanding and execution of all elements of Project Management, including Project Plans, Initiative Charter, Stakeholder Analysis, Communication Plan, Decision Matrix Issue, Risk, and Decision Log Dependency Grid, Status Reporting, Lessons Learned

Expertise in release planning and tracking, with a strong background in Agile methodologies, including test-driven development, automated testing, and continuous integration environments.

Possesses excellent oral and written communication skills, with proficiency in the English language ensuring effective and clear communication across diverse audiences.

Solid understanding of Agile principles, values, frameworks, and methodologies, including Scrum, Kanban, XP, Lean, etc., with a proven track record of implementing them effectively in software development projects.

Skilled in collaborating with Product Owner(s) to ensure alignment of scrum teams and sprint goals with the overall vision, facilitating effective execution and delivery of project milestones.

Able to assist scrum team members with self-management in pursuit of sprint goals and objectives, fostering accountability and ownership within the team.

Knowledge of other Agile frameworks Comfort with agile tools such as JIRA, Confluence, VersionOne, Rallye, IBM RTC, MURAL, Microsoft Azure DevOps, Miro, and Trello also exhibit the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset.

Experience with outcomesbased planning and delivery (i.e., OKR) and ability to partner with Product, Tech and Data disciplines

Education and Training ·

• Binary University Puchong, Malaysia – B.Sc. in Business Management

Nov 2009 - July 2012

• The Polytechnic Ibadan Nigeria – Diploma in Hospitality Management

Jun 2003 - Sep 2005

Certifications

• CSM (Certified Scrum Master) - Certified

• PSM (Professional Scrum Master) - Certified

• Project management professional (PMP) – Certified.

•SAFe® Scrum Master (SSM)–Certified

• SAFe Agilist (SA)

•PMI Agile Certified Practitioner (PMI-ACP)

•Certified Accounts Payable Professional (CAPP)

Websites, Portfolios, Profiles

• https://www.linkedin.com/in/ayo-tunde22S

Volunteer

• Mission Arlington (Charity) March 2023

Reference: Available upon request

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