SUE BALDWIN

*** ******* **.

Galloway, NJ *****

Cell: 239-***-****

ad3yeh@r.postjobfree.com

EXPERIENCE

John R. Wood Properties Christie's International, Naples, FL

Relocation Coordinator October 2004 - December 2023

•Send outgoing referrals on behalf of approximately 500 agents servicing 22 offices in throughout Southwest Florida

•Accept and assign incoming listing and buyer referrals from fellow members of Leading Real Estate Companies of the World (LRE) as well as non-members. LRE is a collection of domestic and international independent residential brokerages.

•Process and close files for incoming referrals.

•Qualify and assign incoming leads through company website

•Coach agents on how to manage leads/referrals so that the outcome will be successful

•Enroll 2-10 Hometrust Warranties

•Create fliers for weekly Memo and compose skits as incentives to increase “Outgoing Referral” awareness

•Daily phone/email contact with potential clients

WINDELS MARX LANE & MITTENDORF, LLP, Bonita Springs, FL

Administrative Assistant April 2001 – June 2003

•Answered telephones, greeted clients, scheduled conference rooms and meetings, composed correspondence, i.e. memos, faxes, transcribed letters and proofread legal documents. Responsible for the distribution of daily incoming mail, prepared Federal Express packages, ordered office supplies and maintained inventory.

WILEY, REIN & FIELDING, Washington, DC

Administrative Assistant March 1993-July 2000

• Scheduled conference rooms, greeted clients, trained incoming receptionists, prepared daily schedule for receptionist staff of ten, organized meetings and luncheons for staff, assisted in mass mailings and various research projects. Facilitated in creating receptionist manual.

Administrative Assistant for Recruiting

•Wrote bios for summer interns and incoming fall Associates, composed weekly memo informing attorneys and staff of changes within the company, filed correspondence, composed acceptance and rejection letters.

LANE & MITTENDORF, Washington, DC

Receptionist/Floater secretary Oct. 1991– February 1993

•Prepared files for new cases, i.e. Litigation, Banking, Energy, etc. Archived litigation materials, assisted in complete overhauling (destruction/reorganizing) of firm files, organized pleadings, orders, tariffs, data request and responded according to docket number and set up filing system.

MILBANK, TWEED, HADLEY & McCLOY, Washington, DC

Accounting /Receptionist April 1989 - Sept. 1991

•Along with receptionist responsibilities, other duties included processing reimbursements, entertainment and travel expenses for approximately 100 employees, monitored personal postage and telephone usage, posted manual checks and petty cash vouchers, processed reimbursements for vendors and client billing information.

FIDELITY BROKERAGE SERVICES, INC., Washington, DC

New Accounting Assistant March 1986 – January 1989

•Established brokerage and mutual fund accounts, transferred accounts between branches within the company, reconciled reports for distribution to Management.

INTERNATIONAL BUSINESS MACHINES (IBM), Philadelphia, PA

Education Coordinator Assistant/Receptionist November 1984 – January 1986

•Scheduled seminars and classes for IBM personnel and clients, made hotel accommodations for company, acted as liaison between IBM and hotel to assure best possible rates.

•Answered phones, greeted guests/client, prepared and set up classroom for classes.

PHILADELPHIA BOARD OF EDUCATION, Philadelphia, PA

6th grade English teacher (Long Term Substitute) January 1981 – June 1984

•Prepared daily lesson plans, implemented special learning techniques

•Also taught Reading and Spelling

CORE QUALIFICATIONS AND DESIGNATIONS

•Licensed Real Estate Sales Associate (Florida)

•Global Relocation Professional (GRP)

•LeadingRE Service Expert (LSE)

•LeadingRE Relocation Specialist (LRS)

TECHNOLOGICAL SKILLS

•Microsoft Word, Excel, Outlook, Matrix MLS, Leadtrax, Lifecycle, RELO Xchange, Skyslope, Appfiles, E-Relocation

EDUCATION

•Cheyney State University, Cheyney, PA

B.A. Degree in English

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