STEPHA
NIE
CLARK
Mesquite, Tx 75150
*********@*****.***
Stephanie Clark
**** ** ******* ** *. apartment 137
Mesquite, TX 75150
*********@*****.***
EXPERIENCE
02/01/2021 – 04/17/2023
JOB TITLE, OFFICE MANAGER/ BILLING AND COLLECTIONS APEX DENTAL GROUP
MARGARET GONZALEZ 469-***-****
Manage and oversee all administrative operations in our dental office. Take charge of all admin responsibilities for front-office employees, including reception and dental assisting specialists, explain and obtain the Consent for Medical Treatment and the Patient Statement of Responsibility, identify, and work on all billing and collection and aging report, communicate with patients about their balances, making sure my AR and my collections are not in the gray area,collect payment, collect, and scan the patient identification and insurance cards, secure patient photo for chart, and initiate preliminary collections and financial counseling services to unfunded patients. This service is to ensure the dental office’s financial viability and assist with care plan coordination to eliminate delays in patient care. implement ways to where the staff works smart and not harder, Unsure that doctors and hygienist have everything they need, Oversee 13 staff members and 2 doctors. Dental system used Dentrix, complete the end of the day report, And month end report
01/01/2019 – 02/1/2021
JOB TITLE, MB2 PRESTONONE DENTAL
Manage and oversee all administrative operations in our dental office. Take charge of all admin responsibilities for front-office employees, including reception and dental assisting specialists, check in and check out patients, collect payment verify insurance, present treatment plan, submit invoices, submit payroll, implement ways to where the staff works smart and not harder, Unsure that doctors and hygienist have everything they need, oversee 6 staff members and 1 doctor. Dental system used Dentrix, complete the end of the day report, And month end report.
2
EDUCATION
YEAR 1989
DEGREE TITLE, L.D BELL HIGH SCHOOL
SKILLS
• Pproficient in the use of personal computers,
printers, scanners, etc.
• Able to demonstrate working knowledge of
computer software, i.e., Word and Excel
Knowledge, office Information/Dental Systems,
i.e.,
• Customer service skills and experience.
• Ability to work in a fast-paced environment.
• Able to function in a high-level stressful
environment while simultaneously multi-
tasking.
• Ability to receive and express detailed
information through oral and written
communications.
• Professional approach and appearance.
• Detailed oriented with basic mathematical and
analytical skills.
• Able to resolve registration issues as they relate to multiple groups including third party payors,
system, patients, and Dentist.
• Knowledge of contract reimbursement, third
party payors and insurance verification
preferred.
• Ability to problem solve within the guidelines of established policies and procedures.
• Medical and insurance terminology.
• Willing to support on the job training of new
hires.
Reference:
Margaret Gonzalez Regional Manager Apex Dental 469-***-**** Audrey Moore Insurance coordinator Apex 214-***-**** Dr. Sheth Sweta Dentist Bliss Dental 972-***-****
Dee Valenzula Apex Dental 817-***-****
Xoisi Regional Manager MB2 214-***-****
Alex Holt regional 469-***-****