MS. TANGELA MONAE ANDERSON

**** ******* **** ****• Green Cove Springs, FL 32043 • 804/7505118 ad3ya4@r.postjobfree.com

https://www.linkedin.com/in/tangela-anderson-aa693216a/

An experienced Business Analyst with a proven track record of measurable results. I'm aiming to work in a position where I can combine my data analysis expertise with my leadership skills to ensure plans and forecasting business operations are running smoothly based on business requirements.

Competencies / Skills

Excellent verbal and written communication skills; with the ability to convey technical strategies.

Business acumen in proposing achievable business solutions

Experience with analytics tools

Experience related to agile delivery

Ability to coach, mentor, and teach

Strong knowledge of state and local laws and statutes that govern employment policies and practices.

Strong technical analysis skills for determining present and future financial performances

Proficient in Microsoft PowerPoint, Project, Access, and Excel

Ability to produce SOP documents and experience getting SOPs adopted

Education

DeVry University/ Keller Graduate School of Management Chesapeake, VA: Master of Business Admin / HRM

American Intercontinental University Hoffman Estates, IL: Bachelor of Business Administration / Accounting

American Intercontinental University Hoffman Estates, IL: Bachelor of Business Administration / HRM

Certifications & Professional Affiliations

Professional Project Manager, SQL for Data Analysis, Quick Start to SQL, Power BI / Visualization Tools, MS 365 Essentials for Administrator

National Honor & Merit Scholars Society

Professional Experience

eHealth Solutions Santa Clara, CA (remote)

Senior Compensation Analyst s05/23– Current

Administering sales Incentive compensation programs concurrently, calculating incentive amounts, providing compensation payouts to accounting, and producing corresponding salesforce reporting, precisely, within monthly deadlines, and in a trusted manner utilizing Workday and Snowflake software.

Calculating sales incentives using methodologies not analytically supported: adjustments, pilot programs

Developing and delivering monthly/quarterly and ad-hoc sales compensation reports, dashboards, and presentations to provide insights to sales leadership and stakeholders

Analyzing sales performance metrics and trends to assess performance and areas for improvement.

Assisting with Anaplan software rollout to capture sales data and calculations per the compensation plan

leveraging data analysis to extract meaningful insights, enabling informed and data-driven decision-making using MS Excel, Tableau, and Anaplan software utilizing SQL

Virginia Dept. of Transportation - Yakshna Solutions Richmond, VA

Cloud Administrator II 06/22 – 04/23

Configured and fine-tuned Oracle Fusion HCM platform to include running Administrator permissions

Performed visualization and data integrity using Power BI

Performed operating system administration for security, and data analysis

Participated in system architecture and design for Oracle Fusion conversion

Collaborated with IT teams to define and develop documented policies, procedures, and processes

Produced and designed ad hoc reports while working with department managers to troubleshoot issues

Function as the subject-matter expert for application design and supply training

Florida Career College Jacksonville, FL

Business Office Instructor 10/2021 – 06/2022

Tutored and performed Business academic instruction: IT, Human Resources, and Accounting

Maintained class-related grade books and student coursework

Collaborated and supported colleagues regarding research interests and student successes

One Call Management Corporation Jacksonville, FL

Business Analyst 10/2020 – 9/2021

Provided Workers' Compensation group health reports and dashboards for Medicaid utilizing MS Excel VLOOKUP, Tableau, and Snowflake Software

Used SQLite for extracting, manipulating, and analyzing data from databases

Updated no-shows and cancellations in the Medicaid Relay system and managed SharePoint

Coordinated with the technical team and business stakeholders

Produced Business Requirement Documents and designed metrics for the test cases

Florida Blue Corporation Jacksonville, FL

Sales Compensation Analyst 07/2017– 10/2020

Developed/supported KPI dashboards in the CRM (Salesforce)

Responded to RFPS and processed LOAS from customers and global sales professionals using MS Excel and Oracles for trends and compensation reporting and payouts

Analyzed and designed SAP reports and performed compensation payouts using Oracles (Siebel) and MS Excel pivotal tables to adjudicate compensation payouts

Managed service requests in the Oracles system for busy pipeline accuracy and errors

Worked with sales managers and directors on the implementation of Salesforce

Kelly Educational Staffing Orange Park, FL

Substitute Teacher (On Call) 04/2016 - 06/2019

Assumed duties of the regular District/School classroom teacher according to school rules

Implemented lesson plans in a manner that ensured the integrity of academics and motivated students

AmeriHealth Caritas Inc. Jacksonville, FL

Research Claims Analyst 05/2012- 03/2016

Operated as a technical administrator for claims enhancements operations for claims adjudication

Analyzed complex operational problems and provided technical solutions for processing

Loaded case/cost-benefit analysis in line with Medicaid business objectives and contracts

Utilized JIVA, and FACET for claims processing, and special projects: Crystal Report Writer, Pivotal tables in MS Excel VLOOKUP, CPT Codes, ICD-9, ICD-10, Hospital DRG codes, Peoplesoft CRM

Merrill Lynch Corporation Jacksonville, FL

Cash Management Analyst 06/2010-02/2012

Analyzed trends in cash inflows and outflows to ensure that cash needs can be met using MS Excel

Investigated and resolved issues that led to a loss of funds and used Bridges software

Utilized Crystal Seagate software to capture online foreign and domestic transfers

City of Virginia Virginia Beach, VA

Business Application Analyst 01/2005-05/2010

Coordinated salary / hourly employee compensation: retirement plans, incentives, and merits

Prepared and maintained pay grades, salary scales, and job descriptions in PeopleSoft

Supervised staff of three in compensation training, salary adjustments, promotions, and merits

Contact this candidate