Shubhanshu Jaiswal

Mobile: 810-***-**** Mail: ad3y4z@r.postjobfree.com

A strategical-minded and customer-oriented network & security specialist with a

demonstrated history of working in the Information Technology & Services industry along

with vast experience across the length & breadth of what revolves around the field of

network & cyber security.

With over 3+ years of experience, I’m currently working in TCS as Network Security Engineer

to help establish and maintain top- notch network security. My functional forte & expertise

circles around security, Zscaler Cloud Proxy(Zero trust) with colossal knowledge in these

fields.

BRIEF EXPERIENCE:

Organization Designation Duration

TCS Network Security (Zscaler) April 2021 - till Now

Technical Ability/ Skills:

Security: Zscaler proxy(ZIA,ZPA,ZTA), SentnelOne (EDR).

IAM: Cyber ARC

Incident Management: Service Now

Certifications:

•ITIL ( Information Technology Infrastructure Library)

• ZCCA- IA ( Zscaler Certified Cloud Administrator - Internet Access)

• ZCCA- PA ( Zscaler Certified Cloud Administrator - Private Access)

• ZCTA- IA ( Zscaler Certified TAC Associate Internet Access)

• ZCTA- PA ( Zscaler Certified TAC Associate Private Access)

• ZCTA ( Zscaler Zero Trust Architect)

Clients handled: Global (US, EMEA, APAC, UK)

Role Description:

• To Manage and run operations & project own by TCS as part of Cyber Security.

• Experience in ITIL Framework - Incident, Change and Problem Management in IT

Infrastructure Management.

• Worked with Zscaler TAM for implementation of Zscaler for Proxy & Firewall Modules.

• Working dedicatedly end to end on Zscaler proxy (ZIA) including multiple issues based on

user’s requirements.

• Working on a zero-trust architecture to reduce a network's attack surface, prevent lateral

movement of threats,and lower the risk of a data breach based on the core tenets of the

zero trust approach, by which implicit trust is never granted to any user or device.

• Work on URL filtering and categorization requests.

• Work on provisioning, SSL inspection bypass, authentication bypass, application bypass

requests.

• Work on Device Enrollment, Bandwidth control, Location Management.

• Work on provisioning and IDP issues- SAML, SCIM.

• Work on Web analytics to find the policy block issues.

• Work on User and administrator configurations.

• Work on role Management as per requests.

• Work on advanced threat protection and security exceptions global policies configuration

to analyze the logs/Email notifications later. malware protection.

• Work on web and Firewall control modules, IP & FQDN Groups, to block

malicious/suspicious Ips/URLs.

• Good knowledge on ZPA and Zscaler Client connector (ZCC).

• Work on forwarding profiles management and configuration for different regions.

• Work on App profiles management and configuration for various users as per regions.

• Work on bulk requests for ZCC version upgrade to meet the compliance.

• Manage different sections under ZCC such as App store, audit logs, directory-sync, device

cleanup, APP fail open, APP supportability, etc.

• Work on particular ‘website not working’ issues.

• Work on Website blocked issues.

• Work on website slowness issues.

• Work on suspicious domain/IPs block under IOCs.

• Work on PAC files to route traffic to different ZENs.

• Work on ZCC for different errors related to authentication, cloud connectivity, network

connectivity, etc.

• Work on Risk registers to highlight the risks.

• Work on Internal application onboarding in ZPA.

• Work on application segment, segment group, server groups, app connector groups,

access policy, client forwarding policy.

• Work on requirement gathering of technical details and user list for onboarding purpose.

• Work on application discovery, removing wildcards, monitoring access to take decisions

on block policy

• Work closely with project team on app connector provisioning.

• Work on resolving different issues related to internal application access- application does

not work, issue due to block from app connector/Firewall/ports, etc.

Educational Qualifications:

Course/ Degree Institute / Board Year of Passing CGPA/%

B.E. Jabalpur Engineering 2020 7.74

College

H.S.C Maharishi Vidhya 2015 88.6%

Mandir,Narmada

road Jabalpur,M.P

S.S.C M.G.M. Higher 2013 85.6%

secondary school,

Jabalpur, M.P

Personal Snippets:

Name: Shubhanshu Jaiswal

DOB: 8th June, 1997

Sex: Male

Home Address: 180B Pawan Bhumi shakti Nagar, Jabalpur, Madhya Pradesh

Nationality: Indian

Languages: Hindi, English

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