Professional Summary

High-performing, strategic-thinking with more than 3 years’ experience in Customer Service. Ability to motivate employees in fast-paced environments.

Experience

Dunkin Donuts 2020 – Present

Newington, CT

Coaching team – Team building including delegating and assisting the team with daily tasks and sales.

Enforce store policies and security procedures.

Ensure that every customer receives the highest level of customer service.

Nordstrom

Farmington, CT

Sales Representative, – Full-Time October – February 2020

Farmington.

Shoe sales

Provide the point rewards account as well as well as driving sales

Ensure that every customer receives the highest level of customer service.

Macy’s,

South Windsor, CT

Operation and Logistics

August 2018- February 2019

Handled queries via phone or direct contact with personnel. Prepared billing, answers multi-phone lines

Price all Merchandise, stocked, and inventory of items.

Sales representative.

Professional Education

Early Childhood Education

Grand Canon University /Arizona January 2020 (present)

High School Inc.

Diploma, 20132017

Hartford, Connecticut

Languages

English and Spanish

JOB-RELATED SKILLS:

, Typing, Microsoft (Word, Excel, Access, and PowerPoint), Filing Documents, Data Entry, Multi-Tasking, and Telephone Inquiry.

JOB-RELATED HONORS, AWARDS, MEMBERSHIPS, ETC:

Connecticut Pre-Engineering Program –Hartford, Connecticut.

REFERENCES: Available upon request

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