Customer Service Representative
Resume:
Brittney Mitchell
*********@*****.***
Waynesboro, MS 39367
Summary Experienced customer service professional with strong ability to multitask, prioritize, and manage time effectively. Interested in positions offering ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a professional manner.
Skills Strong Verbal/Written Communication
Problem Solving
Listening Skills
Time Management
Education Vigor High School Mobile, AL 2006
High School Diploma
Experience October 2019 - February 2021
SaviLinx, Hattiesburg, MS - Customer Service Representative
● Maintain customer accounts and record account information.
● Oversee customer financial accounts and process customer adjustments.
● Make product recommendations or services to customers based on their needs and preferences. March 2016 - September 2018
Walmart Neighborhood Market, Mobile, AL - Customer Service Representative
● Resolve product or service problems by clarifying the customer's complaint and determining the cause of the problem.
● Manage large amounts of incoming calls
2
● Recommend potential products or services to management by collecting customer information and analyzing customer needs.
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