Brittney Mitchell

(***) ***- ****

ad3y2e@r.postjobfree.com

*** ******* ***** ***. **

Waynesboro, MS 39367

Summary Experienced customer service professional with strong ability to multitask, prioritize, and manage time effectively. Interested in positions offering ability to handle high volume calls, active listening skills, and proven ability to resolve customer complaints in a professional manner.

Skills Strong Verbal/Written Communication

Problem Solving

Listening Skills

Time Management

Education Vigor High School Mobile, AL 2006

High School Diploma

Experience October 2019 - February 2021

SaviLinx, Hattiesburg, MS - Customer Service Representative

● Maintain customer accounts and record account information.

● Oversee customer financial accounts and process customer adjustments.

● Make product recommendations or services to customers based on their needs and preferences. March 2016 - September 2018

Walmart Neighborhood Market, Mobile, AL - Customer Service Representative

● Resolve product or service problems by clarifying the customer's complaint and determining the cause of the problem.

● Manage large amounts of incoming calls

2

● Recommend potential products or services to management by collecting customer information and analyzing customer needs.