Customer Service Home Care

Cindy Caudill

Millers Creek, NC *****

*********************@***********.***

+1-336-***-****

Willing to relocate: Anywhere

Work Experience

CNA - Certified Nursing Assistant

Traditional Living Home Care - Wilkesboro, NC

May 2003 to November 2010

I started out being hired as pca. Taking care of people who need assistance with everyday things. Starting April of 2008 I accepted a job in the office as office manager. I came in at 730am check messages. Make calls. Open office up. Make sure all clients are covered with the correct services needed for the day. Send and receive emails. Stayed in contact with all employees and make sure all employees in-service and tests are up to date. File all information in contact files for all clients. Education

12 in Cna

Wilkes Community College - Wilkesboro, NC

October 1999 to January 2000

Skills

• Vital Signs

• Office Management

• Nursing

• Caregiving

• Home Care

• Laundry

• Personal Assistant Experience

• Patient Care

• Alzheimer's Care

• Senior Care

• Hospice Care

• Event Planning

• Medical Office Experience

• EMR Systems

• Meal Preparation

• Hospital Experience

• Accounts Receivable

• Memory Care

• HIPAA

• Medical Terminology

• Administrative Experience

• Hoyer Lift

• Dementia Care

• Laboratory Experience

• Food Preparation

• English

• Computer Skills

• Medical Billing

• QuickBooks

• Recruiting

• Customer service

• Cash handling

• Sales

• Telemarketing

• Leadership

• Cash register

• Account management

• Recruiting

• Google Docs

• Personal assistant experience

• Windows

• Typing

• 5G

• EMR systems

• 4G/LTE

• Office management

• ICD-9

• Hospital experience

• HIPAA

• Medical terminology

• Teaching

• QuickBooks

• Vital signs

• Clerical experience

• Laboratory experience

Certifications and Licenses

CPR Certification

Assessments

Call center customer service — Proficient

April 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Work style: Reliability — Proficient

May 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Home health aide skills — Proficient

May 2023

Providing care to patients in a home setting

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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