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Train and supervise staff, handling customer complaint, hardworking

Location:
Cork, T12, Ireland
Salary:
25/ hrs
Posted:
February 28, 2024

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Resume:

Nico Techrisna

Cosmo Estate, Jl. Alam Surya Utara V No. 26. Cikarang – Jawa Barat 17530 +628**********

ad3y22@r.postjobfree.com

Objective

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Education

BACHELOR OF ARTS (B.A) IN ACCOUNTANCY MAY 2002 ATMA JAYA CATHOLIC UNIVERSITY

Skills & Abilities

·EMPLOYEE AND STAFF MANAGEMENT

·STAFF TRAINING

·VERBAL AND WRITTEN COMMUNICATION

·OPERATION MANAGEMENT

·ADMINISTRATIVE SKILLS

·COMMUNICATION SKILLS

·PROBLEM RESOLUTION

·DATA REVIEW

·COMPUTER SKILLS

Experience

GENERAL MANAGER PT. MAHKOTA BUANA INDONESIA JANUARY 2010 - PRESENT

·Located in Purwakarta – Jawa Barat Province, Indonesia

·PT. Mahkota Buana Indonesia is a plastic recycling company (polypropylene), we produce plastic pellets.

·I currently supervised 132 staffs and workers from various division: security, purchasing, material receiver, quality control, production, maintenance and administrative.

·Coordinate with security division to ensure all activities in the factory comply with security and safety standards.

·Ensure that all division are running well to meet company standard, solve problems that exists in any divisions and make minor or medium decision or changes.

·Coordinate and communicate with maintenance division to ensure that all machines are in good conditions and produce according to their respective capacities.

·Work closely with the purchasing division to ensure sufficient raw materials, encourage them to diligently contact suppliers.

·Periodically check and receive reports from material receiver and quality control division regarding the quantity of incoming materials and the quality of the materials.

·Receive reports form the production division regarding the amount of raw materials and plastic pellets they produce each shift.

·Together with administrative division ensure that finished goods are immediately delivered to customers in accordance with the customer's purchase order.

·Control and check petty cash and daily cash report from cashier.

·Double check purchase and sales invoices daily and report to the finance division at head office.

RESTAURANT ASSISTANT FAMILY RESTAURANT OCTOBER 2022 – PRESENT

·Located in Cikarang – Jawa Barat Province, Indonesia

·Family Restaurant is a small restaurant that serves Chinese and Indonesian Cuisine.

·As a part time job (weekdays : Fri 6pm – 10pm / weekend : Sat-Sun 8am – 1 pm)

·Wash and peel vegetables and fruit.

·Wash work tables, cupboards and appliances.

·Remove trash and clean kitchen garbage containers.

·Unpack and store supplies in refrigerators, cupboards and other storage areas.

·Sweep and mop floors, and perform other duties to assist cook and kitchen staff.

·Take orders.

·Clear and clean tables and trays in eating establishments.

·Bring clean dishes, flatware and other items to serving areas and set tables.

·Replenish condiments and other supplies at tables and in serving areas.

·Remove dishes before and after courses

MANAGER HAPPY BED DECEMBER 2007 – SEPTEMBER 2022

·Located in Serpong – Banten Province, Indonesia

·Happy Bed is a small company that produces bed linen and bed equipment.

·Managed the daily operations related to customer service, inventory management and marketing.

·Established strong relationship with vendors to ensure quality products at competitive prices.

·Oversaw staff hiring and terminating, creating schedules, and tracking payroll.

·Identified problems, made decisions, and interpreted results based on quantitative techniques.

·Set prices and credit terms for goods and services, based on forecast of customer demand



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