TERESA S BURNHAM

*** ******* *****

Elizabeth City NC 27909

ad3y13@r.postjobfree.com

252-***-****/252-***-****

Summary of Qualifications

Taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.

Customer Service

I have over 30 years customer service experience in retail, sales, customer service and call center environments. Ability to work well under pressure, exceptional communication skills. Problem solving, and analytical thinking, attention to detail, patient and able to listen attentively. Customer oriented, take care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. As a customer service representative, I am accessible, knowledgeable and courteous while exhibiting excellent listening skills and a willingness to compromise to reach a resolution. Computer skills including data entry and micro-soft office 365.

Work History

Electronic Assembler June 2020- February 2024

Supply Tech, Fiserv, Chesapeake, VA May 2018-November 2019

Specialist II Manufacturing, Leonardo DRS, Chesapeake, VA June 2018- February 2019

Detention Officer, Albemarle District Jail, Elizabeth City, NC November 2016-June 2018

Manager on Duty, Mattress Firm, Chesapeake, VA. May 2015-November 2016

Sales Associate, Belk`s Department Store, Elizabeth City, NC April 2013-May 2015

Electrical Worker, DLS Engineering, Elizabeth City, NC December 2009-April 2013

Electrical Worker, Leonardo DRS, Elizabeth City, NC July 2005-December 2009

Travel Consultant, Upstream LLC, Chesapeake, VA November 2004-July 2005

Molding Machine Operator, Cree Inc., Durham NC July 2002- November 2004

Travel Agent, American Express Travel, Durham, NC June 1998-July 2002

References Upon Request