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Kendra Sego

BRAND AMBASSADOR-MARKETING/CUSTOMER SERVICE/RETAIL/MANAGERIAL/SECRETARIAL/CLERICAL/CALL CENTER

OBJECTIVE: Dedicated and outgoing individual seeking to obtain a challenging and motivational position within a company that is dedicated to quality service.

I am currently looking to obtain a full time position within a company offering permanent employment opportunities. A company acknowledging their employees dedication, hard work/daily consistent efforts and achievements encouraging promotions and growth from within.

3460 Judith Rd.

Dover, DE 19904

302-***-****

302-***-****

ad3y0f@r.postjobfree.com

EXPERIENCE:

Aquantuo LLC.

Warehouse Associate

07/05/2023-01/04/2024

Received, sorted, and scanned in packages.

Moved packages to the correct country/location within the warehouse after scanning in.

Open packages take picture and repack then weigh and send info via whats app with picture, customer info and weight.

Answered team country messages regarding customer packages and shipping and receiving information via whatsapp.

Packed pallets and wardrobe boxes for shipments.

Helped load and unload trucks/used pallets Jacks/handcarts/tape measure/boxcutters and packing tape dispensars.

Put away incoming supplies and cleaned office bathroom and break room areas as well as maintained a clean work area and warehouse cleanup on Fridays.

Sharpened Image Inc./TransCore Delaware

Production/Violations Customer Service Rep

10/29/2019 to 05/2020

Answer Ezpass and DMV phone calls. Assist customers with their EZ pass accounts as well as setting up any new accounts. Taking payments and updating account info for EZ pass.

Provide DMV callers with answers to general questions and transfer to a specialist at the DMV when necessary.

Input license plate information into the VPS and Cams systems for Delaware toll violations and toll by plate billing.

Sort mail and input return mail forwarded addresses. Perform other duties as assigned.

Driveline Retail Merchandiser

Team Lead-Field Associate

07/2016- 01/24/2019

Store resets as well as other aspects of merchandising. Outside vendor work is in several different retail/grocery/pharmacy chains.

Marketing Activations Group/Scholastic Sports Management

Lead Brand Ambassador *Did a total of 6 events*

09/2015-12/2016-Self employed each event I was contracted throughout the time of the event only.

Working with another Brand Ambassador and the US Army recruiters at high school sports games to help them generate leads for the Army. I was responsible for contacting the school's Athletic Director ans well as the scheduled Lead Army recruiter to introduce myself and get information for the Announcer's script. I provided all the items shipped to me for the event and plaque ceremony at halftime from Scholastic Sports Marketing. A banner 3 plaques signage and the prize given away at half time (started with a GoPro camera then changed VR headset). Responsible for taking event pictures as well as the event re-cap. The recap was uploading pictures to the school's Flickr account with provided login information and inserting pictures and some text into a powerpoint.

Greeted students and guests with a smile and upbeat attitude. Explained to attendees we were working with the US Army if they wanted to gain more insight into joining the US Army they could fill out the card on the table to be entered into the drawing for a VR headset. They would be contacted by a recruiter in their area and we encouraged them to also speak directly to the Recruiters that were there and find out some information. No matter what if they wanted to enter the giveaway drawing for the 4th quarter etc they had to fill out a lead card.

Had many unique experiences and always love seeing new people and interacting with the recruiters and athletes as well. I find this work to be very rewarding at the end of each event. I always left with a smile and remember something special from each event.

Paradym Group (Talent Agency)- Promo Model/Brand Ambassador-Marketing-Al Capone Cigarillos

09/30/2016-10/2/2016-Temporary position for Race Weekend

05/2016-05/2016- Temporary position for Race weekend

Walking up to and greeting individuals while handing out samples of the product. Responsible for collecting and inputting the individual's name and email into the assigned company tablet. Explaining the product in detail, telling how the company began as well as, where and how the product is made. Also getting a picture of them while they’re trying the product to send to their email and corporate, they wouldn’t be used for anything else.

Nathan's Hot Dogs (Traveling Food Truck)- Promo Model/Brand Ambassador-Marketing

09/2015-09/2015-Temporary Position For Race weekend

Greeting and interacting with customers to draw them in for free samples, games, prizes, or merry-go-round rides for the children. Handing out coupons and explaining how Nathan's business began and there famous hot dog eating contest.

Sandy Hill Farms- Equine Care, Expense, Farm Management

01/2010-05/2013

Managed 9 horses: Duties included- Managing records for equine and farm expenses. Expenses managed for equine veterinary care, farrier and dental care, pasture and waste management. As well as managing the daily expenses to maintain the proper facilities for the animals and farm land. Duties did include some manual labor as well as daily equine exercise and workouts.

Hickory Farms-Kiosk Manager

10/2009-01/2010

Completed company training and set kiosk. Trained individual employees based on company guidelines and sales goals. Assigned duties and tasks to employees based on their greatest capabilities and assets: preparing and sampling products, cashier, re-stocks, and key holder. Was capable of meeting sales goals and always strived for excellence in customer service and satisfaction from my seasonal team by creating a positive and upbeat work environment.

Baytree Apartments-Leasing Agent

05/2005-10/2006

Performed administrative and clerical duties; as well as, upkeep the clubhouse and pool for current tenants. Set up showings of apartments for potential tenants and did walkthroughs for those who moved out. Accurately handled rental payments, prepared memos, took maintenance orders, and always interacted with the tenants in a positive and respectful manner.

EDUCATION

Delaware Technical Community College Georgetown Delaware- Major Biotechnology- No Degree

2002-2003 & 2011-2012

Initial Major- Veterinary Technology 2002-2003

Change in Major- Biotechnology- 2011-2012

Dover High School- Class of 2002- H.S Diploma

1999-2002

General Studies/ Animal Science/ Horticulture

REFERENCES

Available upon Request

GAPS IN EMPLOYMENT- Stay at home mom/housewife/college courses.

SKILLS

Administrative and clerical duties/ Supervisory and training experience/customer service/marketing/retail - cashier/ability to read a planogram-store set/food service-prep/demo-sampling Veterinary/Equine & Farm expense manager/ accounts receivable and payable

AWARDS

-Presidential Scholarship Award-2002

-Recognition and Bonus for Top Rings Per Minute as Cashier.

-Top in seasonal Sales with Hickory Farms.Exceeded expected sales goals- received Team Bonus.

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