Chhayaben Panchal

Cincinnati, Ohio • 937-***-**** • ad3xzx@r.postjobfree.com

Experienced Analytics Manager with over a decade of expertise in data analysis, risk management, and business intelligence across the finance, healthcare, and manufacturing sectors. Proven track record in leveraging statistical models to drive customer acquisition, marketing optimization, and business strategy. Skilled in collaborating with cross-functional teams to enhance operational efficiency and profitability.

Experience:

GreenDot Corporation

Analytics Manager August 2016 – February 2024

• Spearheaded analytical strategies, automating customer acquisition and marketing for enhanced investment efficiencies.

• Led cross-departmental projects in targeted marketing initiatives, using customer segmentation and behavior.

• Developed and managed advanced reporting dashboards, influencing senior management decisions.

• Led analytics projects for marketing promotions, improving ROI and customer retention.

• Conducted analysis for CRM, demonstrating the effectiveness of notifications by different customer segmentation.

• Collaborated on cross-functional teams, delivering rapid, data-driven insights.

• Created user-friendly MicroStrategy dashboards for daily, weekly, and monthly KPI summaries.

• Generated reports and conducted statistical analysis to identify and assess risks for tightening CIP rules. RUSHCARD ( Greendot Corporation) January 2015 – August 2016 Sr. Operation/Risk Analyst

• Implemented cost-saving call center forecasting models.

• Enhanced marketing and service quality through statistical analyses.

• Developed risk management procedures for security and efficiency and maintained accurate risk assessment models.

• Created a 95-97% accurate call center forecasting model, saving 18% in expenses. AXCESS Finance June 2013 - December 2014

Risk Analyst & Statistician

• Employed data mining for fraud detection and risk optimization in compliance.

• Created analytical reports for retail business performance across districts.

• Presented profit and loss forecasting models to senior management.

• Established product cost and performance metrics, identifying abnormalities.

• Produced regular reports for business partners, emphasizing outliers.

• Managed internal audit and documentation processes for procurement.

• Supported initiatives for automating analysis, implementing controls, and providing insights on data discrepancies. Standard Register Jan 2012- June 2013

Supply Chain & Data Analyst

• Conducted thorough data analysis for procurement strategies, achieving substantial savings and inventory optimization.

• Developed profit and loss forecasting models, presenting findings to senior management to guide strategic planning.

• Responsible for ISO Documentation

• Perform exploratory data analysis to forecast savings.

• Perform analysis to minimize the inventory and maximize the profit. International College of Broadcasting (ICB) March 2013 – Aug 2023 Adjunct Faculty/Instructor

• Instructor for Statistics, Business Math, Calculus, and Algebra courses

• Prepared Syllabus, class schedules, assignments, and exams. Peconic Bay Medical Center Aug 2009-Jan 2011

Statistical Analyst

• Applied statistical modeling to enhance healthcare processes using survey data.

• Assisted in setting up survey questions.

• Developed forecasting models for RN vs LPN ratios and created statistical scoring cards to measure and identify performance outliers, aiding targeted training initiatives. Wright State University July 2009-Oct 2010

Graduate Teaching Assistant,

• Instructor for Data Analysis courses for undergraduate and graduate students.

• Taught statistical software and mathematics, contributing to the academic development of future professionals. Education

Wright State University, Dayton, Ohio

M.S in Applied Statistics (2008-2011)

Sardar Patel University, V.V. Nagar, India

M.S in Theory of Statistics (1990-1992) B.Sc.in Statistics and Mathematics (1986-1989) B.Ed in Math and Science (1991-1992) Software Skills

MINITAB

SQL

SAS

Microsoft Excel

Microsoft Visio

Business Object

TABLEAU

MicroStrategy

Reference

1) Peter Froelich: VP, Business Analytics, GreenDot Corporation Phone: 626-***-****

Email: ad3xzx@r.postjobfree.com

2) Dustin Porter: VP Marketing, GreenDot Corporation Email: ad3xzx@r.postjobfree.com

3) Subhash Khatri; Sr. VP, Fifth Third Bank

Phone:609-***-****

Email: ad3xzx@r.postjobfree.com

4) Justin Freeman; Sr. Manager CRM, GreenDot Corporation Email: ad3xzx@r.postjobfree.com

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