Milton Thomas
Phone: 936-***-**** Email: **************@*****.***
Executive Summary
Committed, highly talented management professional with an array of skills and experiences in logistic and supply chain management and social services operations. Success in the design and implementation of initiatives that produce dramatic increases in productivity, resulting in measurable improvement in team performance. Leader known for consistent success in exceeding operational goals by manipulating the allocation of human and material assets.
Professional Experience
Lowe’s Pro Supply
Jan.2021-Current
Branch General Manager
Drives Business results by continuously monitoring the performance, profitability, and branch plans, provides recognition for desired behaviors and achieving results, and adjusts as needed
Leverages financial reports and business data to support decisions that positively impact key branch metrics
Manages Branch P&L statements and plans
Drives Associate Engagement by empowering others to make decisions and take ownership
Maintains a long-term strategic view of Branch talent including recruiting needs, team dynamics, developmental needs, and succession planning
Promote the company’s safety programs and enforce safety guidelines
Championed and supported WMS Blue Yonder roll-out to entire supply chain
Gulf State Toyota, Inc.
March 2015- Jan. 2021 Sealy, TX
Senior Operation Manager
Strategic planning for all Parts, Distributions Operations
Cultivated innovative initiatives to lead, motivate, and develop the warehouse operations team
Co-Champion the implementation of Manhattan WMS and LMS systems
Implemented and ensured the execution of a sophisticated and robust continuous improvement program that ensured sustainability, change management and growth
Utilized Lean methodologies to eliminate waste and improve warehouse operational processing time while at the same time created a safer work environment and exceeded TMS/GST quality standards
Collaborated with Process Engineer to create productivity measurements, systems and controls to measure, monitor and drive performance excellence in CPIs and KPIs.
Facility’s Safety Committee Chair
Project Lead for GST Damage Reduction and 6s initiatives
Wal-Mart Distribution Center Baytown, TX
Aug. 2008 – March 2015
Operations Manager
Co-champion the implementation of GLS and E-commerce to the Sam’s DC
Manage P&L for Sam’s and Sam’s E-commerce DC
Leverage best business processes, technology and resources across all markets to ensure team was successful
Manpower forecasting and managing workload and performance results to meet business demands
Ensure areas’ compliance with company quality and safety standards, policies and procedures
1st Responder
Maintained quality and safety standard in the DC by developing, modeling and implementing auditing tools and recognition programs that encouraged associates to strive for excellence
Valle Norte Caring Center Albuquerque, NM
July 2004 – August 2008
Director of Social Services
Plan, develop, organize, implement, evaluate and direct the social services programs of the facility.
Develop and maintain a good working rapport with intra-department personnel, other departments within the facility, outside community health, and welfare and social agencies to ensure that social services programs can be properly maintained to meet the needs of the patient/resident.
Assist in development of department budget
Assist in developing and implementing policies and procedures that identify medically related social and emotional needs of the patient/resident.
Participate in case management; discharge planning, development and implementation of social care plans and patient/resident assessment.
Supervise the scheduling of department working hours, personnel, work assignments, etc., to maintain quality patient/resident care
Education
University of New Mexico
M.A. in Family Studies (Human Development/Family/Relations)
B.A. in Criminology and Family Studies
Emory Executive Education
Lowe’s Advanced Leadership Program for Managers