Administrative Assistant Business Development
Resume:
Alana L. Oliveira
Brockton, MA 02072
Cell: 781-***-****
Email: ad3xy8@r.postjobfree.com
GOAL:
● To gain a position as an Administrative Assistant. EDUCATION:
Massasoit Community College,
● Brockton, Massachusetts Associates Degree in Science
● Criminal Justice Major
● May 2009
Health Care Training, Avon,
● Massachusetts Certificate in
● Nursing Assistant Program.
● June 2007
Stoughton High School
● Stoughton, Massachusetts
● Class of 2005
CAPABILITIES:
● Accomplished at handling multiple situations in a calm and professional manner
● Accomplished at paying close attention to detail both quickly and effectively
● Skilled at working both independently and collaboratively
● Proficient in multi-tasking and prioritizing daily job requirements
● Experienced at working with the public
● Experienced working with little to no supervision working at job location or remotely at home
ACCOMPLISHMENTS:
● Strong affinity for handling stressful situations requiring quick thinking
● Experienced in handling different types of conflict
● Excellent oral and written communication skills
● Developed excellent computer skills
● Experienced in handling a fast paced environment
● Experienced in multi-tasking in various roles
EMPLOYMENT HISTORY
Call4You Marketing
June 2021-December 2022
Business Development Representative
● Make appointments for all patients in CRM list of previous leads and correspondence.
● Remote position with daily reports to manager.
● Monitored alm phone calls and amount of phone time recorded Jack Madden Ford
January 2018- June 2021
Business Development Representative
● Answer all leads sent in overnight. Call, email and text leads within 24 hours of receiving.
● Call, email and text all new and existing prospects in pipeline at least once a days
● Leave messages for unanswered calls
● Make at least 20 cold calls per day
● Made between 100-200 calls per day. Sometimes more with cold calling and equity mining customers.
● Equity mining - extra 10-20 deals per month but it wasn't mandatory for daily tasks.
● Made between 20-50 sales per month depending on month. Each BDC representative would be expected to make the minimum 10 sales per month. I exceeded double or triple my 2 coworkers with around an average of 30 sales per month with around 70 appointments set and between 48-50% show ups.
● BDC manager can confirm.
Baystate Ford
June 2021-January 2022
Business Development Representative
● Answer all leads sent in overnight. Call, email and text leads within 24 hours of receiving.
● Call, email and text all new and existing prospects in pipeline at least once a day.
● Leave messages for unanswered calls
● Made between 100-200 calls per day. Sometimes more with cold calling and equuy mining customers.
● Made between 20-30 sales per month depending on month
● Each BDC representative would be expected to make the minimum 8 sales per month. I exceeded double or triple my 2 coworkers with around an average of 20 sales per month with around 50 appointments set and between 40-45% show ups.
● BDC manager can confirm..
P. Kreative Construction, INC.
September 2010-December 2017
Administrative Assistant
● Small construction company starting out; worked the company after hours creating business
● Setting appointments to see work needed, writing proposals, estimates, contracts etc.
● Light accounting
● Balancing Accounts
● QuickBooks trained
● Property management at company and personal rental locations
** (Dates may overlap with other employment history as this was a part time / night position as the business was being established)
Stoughton Co-Operative Bank
September 2005-February; 2010; December 2016-June 2018 (returned after resigning from MA Dept of Corrections)
Teller; Teller Supervisor; Loan & Mortgage Closer/Legal Document Preparer
● Started here as a teller shortly promoted to teller supervisor. I supervised for around 3 years and was promoted to loan representative.
● Prepared taxes for all mortgages quarterly, cut checks and send out to town/city
● Prepare all closing documents for mortgages, car loans and personal loans.
● Schedule closing dates with attorneys and seller/buyers or customers refinancing.
● Cold call 50 prospects a day and let them know of the current mortgage rates and help we can provide them during a stressful though meaningful time in life.
● I would close around 30 mortgages a month, where around 10 of them came from cold calls made.
Commonwealth of MA/Dept. of Correction
June 2015-December 2016;
Correctional Officer
● Supervision and welfare of the state's incarcerated inmates
● State Count of inmates 3x
● Walking rounds of unit (15 min/half hour/hour) depending on unit
● Visitor processing
● Supervision of visitors
● Responding to emergencies within the facility
● Report writing for all incidents acquired in a shift
● Notes documented every round
Alana L. Oliveira
30 Oak Street Extension
Brockton, MA 02072
Cell: 781-***-****
Email: ad3xy8@r.postjobfree.com
References
Paata Macharashvili
● P. Kreative Construction
● Owner and CEO
● Cell: 774-***-****
Edward Naczi
● Jack Madden Ford
● BDC Manager
Eduina Araujo
● Stoughton Co-Operative Bank
● Manager
Brianna Lewis
● Personal Reference
● Personal Assistant
Contact this candidate