A resourceful ally to C Suites, Board Members, and Executive Leadership Teams demonstrating a positive mindset and proactive attitude. Tackling high-pressure situations with organization, sound judgment, strict attention to detail, and a keen understanding of updated urgencies and shifting priorities. Prompt response, creative solutions, and consistent messaging reflect the values, policy, and culture of an organization achieving trust, building credibility and fostering mutual respect with leadership, staff, clients and vendors.

Core strengths: Executive Calendar Management; Effective Communications; Meticulously Planned Meetings & Events; Policy Compliant Domestic & International Travel; Value-Driven Process Innovation; Technically inclined:

MS Office; G Suite; Concur; AdobePro; Asana; Slack: MSCRM; Teams; ZOOM; SharePoint; DropBox; DocuSign

EDUCATION

GEORGIA SOUTHERN UNIVERSITY

Bachelor of Arts, Anthropology

EXPERIENCE

EXECUTIVE ASSISTANT JUN 2022 - JAN 2023

CCS MEDICAL ST. PETERSBURG, FL

Trusted ally to the CEO, the CFO, and the COO assuming a broad range of projects and initiatives.

●Prioritized time-sensitive inquiries and responses, aligning solutions with policies, values, and culture.

●Conquered calendar clutter displaying accurate and up-to-date schedules to promptly mitigate conflicts.

●Artfully arranged and flawlessly executed meetings; Board of Director, Town Hall, ELT monthly onsite.

●Produced unique and impactful events; annual executive retreat, staff appreciation days, and team dinners.

●Dominated travel for ELT and Board members noting convenience and comfort while adhering to policy.

●Polished and professional presentations and documents delivered to clients and internal constituents.

●Championed and implemented process improvements accelerating timelines for periodic reporting, eliminating redundancies between work groups, and reducing error rates from 20 percent to 8 percent .

EXECUTIVE ASSISTANT AUG 2019 - JAN 2021

COVENANT CARE ALISO VIEJO, CA

Valued partner to the President and the COO with a talent for anticipating needs and meeting deadlines.

●Diplomatic liaison to the Board of Directors and Executive Leaders, facilitating seamless communication and ensuring the smooth flow of information.

●Fostered team engagement with unique virtual meetings, clever events, fun gifts, and o.k. entertainment.

●Partnered with CMS and CDPH achieving Medicare compliance with shifting deadlines and requirements.

●Advocated best practices for COVID data collecting and submission avoiding agency violations or fines.

●Shepherded SharePoint workgroup page reviews leading to time-saving on demand data availability.

●Successfully developed a T&E policy realizing time and cost savings measures.

●Enhanced Capital Expense Project Tracking systems lowering incidence of human error to effect real-time actionable insights.

SR. EXECUTIVE ASSISTANT SEP 2018 - JAN 2019

OPUS BANK IRVINE, CA CEO’s delegate entrusted to discreetly oversee the handling of all confidential matters and initiatives.

●Facilitated communications and bridged gaps between the CEO, Board members, ELT, and staff.

●Proactively planned and arranged travel to various events and branch visits.

●Conducted reconciliation of CEO expenses recovering over $10,000 in expenses previously omitted.

●Deftly synced home and office calendars employing meticulous attention to detail to quickly identify conflicting priorities and promptly resolve on their behalf.

EXECUTIVE ASSISTANT JUN 2017 - APR 2018

WCM INVESTMENT MANAGEMENT LAGUNA BEACH, CA

Administrative advocate to Founders developing transparent and organized workflows.

●Organized and coordinated engaging team-building activities encouraging a sense of shared purpose.

●Leveraged global network to secure essential C-suite investor relations meetings.

●Efficiently arranged domestic and international travel for annual retreats and investor relations meetings.

●Consistently applied policy and completed all expense reimbursements within designated deadlines.

●Augmented client visits by offering concierge-like service promoting goodwill and causing client delight.

●Transformed information sharing among teams by introducing centralized calendars resulting in streamlined communications and improved workflows.

ADMINISTRATIVE ASSISTANT NOV 2012 - JUN 2017

PIMCO NEWPORT BEACH, CA

Assistant to Head of Institutional Americas delivering 1st class support and operational excellence.

●Effectively communicated and coordinated with vendors, clients, and teams to plan and execute domestic and international meetings and events, cultivating a robust network of professional contacts.

●Preferred travel fairy and renowned for furnishing convenient itineraries and comfortable compliant travel.

●Concur approver reviewing expenses for compliance and accuracy firm-wide.

●Followed federally mandated ERISA guidelines and PIMCO Compliance for all Gifts and Entertainment.

●Delivered data-driven presentations revealing valuable intelligence for managers.

●On-boarded and trained new hires reflecting PIMCO’s culture of inclusion and diversity.

●Identified and implemented process updates to enhance efficiency producing effective workflows.

●Led cross-functional teams which examined quarterly reporting requirements and processes and accomplished the goals of data integrity, stakeholder buy-in, dynamic analysis to effectuate significantly abbreviated timelines (25 business days to 10 business days) with materials distributed 5 days ahead of meeting to Executive Officers and Cabinet members.

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