JOSEPH M. MANGANARO

716-***-****

ad3xxb@r.postjobfree.com

SUMMARY

Dynamic sales professional with 10+ years of experience boosting organizational profitability and performance through high-impact sales

Proven track record of successful relationship management with dealers, vendors, Customers, and co-workers

Excel at leadership and team building. Possess high sales abilities and making effective sales presentations, providing follow-through and support

Consistently exceed challenging sales objectives

Multiple winner of the West Herr Used Car Top Performers Club

Took over managerial duties of used car store and turned location into profitable enterprise

EXPERIENCE

Ziebart Automotive Hamburg New York 2022-2023

Mike Barney Nissan Amherst New York 2021-2022

Orville’s Amherst New York 2019-2020

Sales and Service Adviser

Maintained knowledge of current sales and promotions, policies regarding payment, exchanges, and security practices. Described merchandise and explained use, operations, and care of merchandise to customers

Opened and closed cash registers, performed tasks such as counting money, separating charge slips, coupons, balancing cash drawers

Specialized in automobile maintenance, repair, and recommended items and services. Recommended, selected, helped locate or obtain merchandise based on customer needs and desires

Developed and maintained relationships with potential future patrons via phone, email, face-to -face during sales transactions, and advised clients of all sales options. Maintained all training and manufacture standards

West Herr Automotive Group Buffalo New York 2004-2019

Sales * New and Used Car manager * Finance and Insurance Manager

Participated in all aspects of auction buying and selling throughout country. Managed all facets of the used car department, including managing inventory integrity, purchasing, pricing, price changes, marketing, advertising, and training sales personnel

Negotiated contracts and provided approval for sales, trade-ins, and financing/credit arrangements. Closed deals on sales of new and pre-owned vehicles. Secured each sale and ensured delivery of automobiles to pre-designated locations

Created referral business and provided trade numbers to other West Herr locations. Coached, trained, developed and supervised individuals on a continuous basis

Motivated staff to increase production and created an environment that led team to setting numerous sales records

EDUCATION

Erie Community College Williamsville New York

Associate's Degree: Business Management