Darrell G. Goss
Troutman, NC *****
919-***-**** /ad3xx4@r.postjobfree.com
PROFESSIONAL SUMMARY
Aviation Professional leveraging 36 + years of proven experience in the aviation & transportation industries holding various titles and positions for Government Agencies, Private and Corporate Aviation Companies using strategic planning and digital communication skills to communicate effectively across mediums. Goal oriented professional adept at leading diverse teams of up to 65 personnel in a dynamic, fast-paced environment in crafting skillful and technically sound maintenance personnel. Proven track record for collaborating with multi-departmental teams in a high pressure, high tempo environment producing on schedule and within required delivery times. Successful small business owner, Career supported by a bachelor’s degree in aviation maintenance management and Federal Aviation Administration certification in aviation maintenance.
Fixed-Wing Rotary Wing
Sheet Metal Fabrication
Transportation
Project Management
Leadership & Management
Maintenance
Staff Supervision
Military & Civilian Air
Training & Development
EDUCATION CERTIFICATIONS
Bachelor of Science (BS), Aviation Maintenance Management Liberty University 2023
Associates of Applied Science (AAS), Business Administration & Management Edison Community College 2004
Associates of Applied Science (AAS), Aviation Systems Technology Wayne Community College 2002
KEY QUALIFICATIONS
Cross-Functional Leadership Engaged with leadership and audiences in strategic discussions to collect information and data and to provide outstanding public relations strategies and industry guidance to maximize long-term business objectives.
Staff Supervision & Training Expert in implementing staff training programs to introduce new methods and technologies. Established a culture of excellence among a diversified group.
Sheet Metal Fabrication & Repair / Engine Overhaul Oversaw numerous heavy sheet metal fabrication and engine overhaul activities to ensure timely and efficient maintenance and adherence to strict maintenance practices.
PROFESSIONAL EXPERIENCE
Gemstone Market Research LLC / Troutman, NC May 2018 – Present Vice President & Chief Financial Officer/Business Development Manager
Responsible for managing the financial actions of the company.
Tracked cash flow, analyzed strengths and weaknesses, and proposed corrective action plans to make proper forecasts about the State of the Union of the company.
Managed vendor relationships
Ensured the company followed the law.
Contributed to the overall sales area of the business to add to the profitability.
Signed important documents for the company.
Looked for expansion opportunities, like new customers, and market developments.
Jet East Aviation / Statesville, NC Sep. 2023 -Jan. 2024
Project Manager
Performed with strong project management, team management and process workflow skills daily.
Honed outstanding decision-making skills, with strong problem-solving capabilities.
Demonstrated abilities in planning, prioritizing, and managing multiple projects.
Ability to shift priorities and meet deadlines, while maintaining a professional demeanor, within a fast-paced, dynamic work environment
Attended daily planning and shift turnover meetings.
Coordinated project details with Sales, Shop Supervisors, Quality Personnel, Team Leads and Parts Department
Served as Technical Project Management Specialist for Manufacturer Assigned for in work events at facility.
Reviewed squawks generated and produced estimates that will be submitted for customer approval.
Submits customer approvals and facilitates parts procurement in collaboration with the Project Manager as applicable.
Monitored hours applied to the work scope to ensure alignment with proposal and estimate sheets.
Participated in the review of work orders during the maintenance event and after completion for accuracy.
Met with customers, pre and post event, and communicates with customer throughout event.
Served as point-of-contact for assigned and other managed events assigned to team.
Managed the maintenance updates, internally and to the customer, for all aircraft assigned.
Made decisions based on safety, qualifications and company regulations for all technicians assigned.
Conducted employee performance reviews.
Maintained a look-forward approach for setting up manpower, equipment, and parts for the next shift.
Monitored all company e-mail traffic to help make informed decisions.
This leads to a culture of continuous improvement in procedures, processes, and internal and external customer satisfaction to improve cost, schedule, and quality of processes.
Led communications team in developing and implementing training course for H&HS department staff focused on customer service best practices leading to a 20% improved customer rating within 6 months of course completion
Managed crises messaging to keep public informed of emergency services and resources without provoking alarm; led campaign during Hurricane Jenny with attention from national media outlets, improving key stakeholder relationships
Total Flight Solutions /Louisburg, NC Mar. 2018 – Aug. 2021
Aircraft Inspector- Part Time
Inspected mechanical, hydraulic; and structural systems and diagnosed malfunctions.
Used various hand tools and power hand tools in the performance of maintenance tasks.
Performed scheduled and unscheduled preventative maintenance.
Made the required logbook entries as required by the FAA.
Returned the aircraft to service after all maintenance activity.
HAMVIS / Goldsboro, NC May 2017- May 2018
Project Manager
Managed aviation maintenance personnel, logistics and supplies on government military aviation contracts.
Responsible for interfacing with respective military officials from the four branches of military services
Making effective decisions when presented with multiple options for how to progress with the project.
Communicating with project stakeholders, team members, and external parties
Identifying and managing risks, issues, and changes that may affect the project scope, schedule, or quality.
Monitoring and reporting on project progress, performance, and outcomes.
NOTABLE AWARDS & RECOGNITION
Soldier of the Year / U.S. Army / November 2007
This award highlights exemplary achievement by a service member who goes beyond the call of duty and represents what the Army wants in a soldier: physically fit, dedicated professional.
TECHNICAL COMPETENCIES
Software: Microsoft Office Suite 365, CAMPS, CESSCOM, HubSpot
Social Media: LinkedIn, Facebook, Instagram, Twitter
Operating Systems: Microsoft Windows