Customer Service Representative

Lisa D Walker

Deltona, FL *****

*************@*****.***

+1-386-***-****

Work Experience

Customer Service Retention Specialist

Sprint Corporation - Maitland, FL

April 2008 to August 2009

Claims specialist, customer service representative, receptionist, billing clerk, appointment setter, Dispatcher/Customer Service Representative

AAA Corporation - Heathrow, FL

January 2003 to September 2007

Processed emergency road service calls, alert police of potential hazardous road situations, verify membership, critique service priority, locate drivers, arbitrate between driver and customer . process driver reports, Investigate loss stolen vehicles.

Account Receivable Specialist

CONNER PERIPHERALS - Lake Mary, FL

January 1992 to September 1993

Input, research,process data for customer accounts on a daily basis. This position requires the person to be a liaison between the customer and company for all transactions. Meet all deadlines required.

Verified incoming and outgoing products for technicians repair and upgrades. Education

Cosmetology / Business

Daytona State College - Daytona Beach, FL

September 1980 to February 1982

Skills

• Account Reconciliation

• Bookkeeping

• Customer service

• Accounts Receivable

• Accounts Payable

• Dispatching

Certifications and Licenses

Driver's License

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