Human Resources Manager

RENEE McDOWELL

562-***-**** ***********@*****.*** LINKEDIN/RENEEMCDOWELL

Career Highlights

Human Resources Manager with 15+ years of experience in the HR industry driving employee engagement in diverse organizations, from startups to large enterprises.

Managed Human Resources in various industries: Aerospace, Manufacturing, Telecommunications, Distribution, and Transportation.

Supported multiple locations as Human Resources Support as well as single sites with employee population as small as 150 to as large as 2500 employees. Both Union and Non-Union companies.

Developed and implemented professional development programs for first level leadership, resulting in a 25% increase in enhanced employee satisfaction levels.

Coached operational leaders on effective leadership strategies, conflict resolution methods, and communication strategies, achieving a 30% increase in overall team performance.

Introduced a variety of employe engagement programs which resulted in a decrease in employee turnover by 20% and retention of new hires by 15%.

Developed and delivered a Welcome Training module for New Hires, resulting in retention of trainees by 20%.

Saved the company at least 30% in requested wages during union negotiations without repercussions from the Union.

Core Competencies

Performance Management

Recruitment and Selection

Employee Relations

Change Management

Training and Development

Coaching and Mentoring

Compensation and Benefits

Labor Relations

Conflict Resolution

Contract Negotiations

Employee Engagement

Policies and Procedures

Professional Experience

Positive Image Marketing and Management, LLC 3/2021 – Present

Human Resources/General Manager/Loan Officer

Responsible for coaching clients on the home buyers process, informing them of their options and ensuring they provide the appropriate documentation for loan approval.

Work with real estate agents to ensure they keep the client’s best interest in mind.

Prep clients to qualify for home ownership by providing consultation on credit usage and improving their debt ratio.

Manage ALL Human Resources issues.

MV Transportation, Las Vegas, NV 8/2013 – 8/2021

Director, Human Resources

Responsible for directing and overseeing both the daily tactical functions as well as long term strategic planning of the human

resource’s function.

Provide leadership data and guidance on organizational issues.

Labor Relations management to include grievances, arbitrations, and negotiations.

Developed Performance Management and succession planning program.

Policy and Procedure development.

Manage functions such as staffing, employee relations, benefits and training and development.

Managed the Customer Service Department to include development of customer service policies and procedures.

Provide guidance and direction to management and employees on the interpretation of HR policies, programs, procedures, and

applicable laws and regulations.

Guide management in performance management, salary administration and general HR issues.

Rite Aid Corporation, Lancaster, CA 3/2011 – 3/2013

Senior Human Resources Manager

Act as a strategic business partner to assist, guide, and direct management in all areas of human resources and align human resources solutions with business needs.

Labor Relations management to include grievances, arbitrations, and negotiations.

Manage Human Resources department which includes the training and safety departments.

Support both unionized and non-union distribution centers on the west coast.

Provide guidance and direction to management and employees on the interpretation of HR policies, programs, procedures, and

Managed several human resource functions such as employment, employee relations, compensation, training, benefits and

employee services for business unit.

Manage functions such as staffing, employee relations, benefits and training and development.

Advised management on risk assessment, balancing legal requirements with business needs.

Directed, scheduled, and conducted training as required.

Performed investigations and provided representation at hearings on HR matters.

BP/ARCO Products, Carson, CA 1/2004 – 3/2011

Human Resources Manager

Provide Human Resources Generalist support for the Carson Business Unit. Serve as a strategic business partner to Operations and Optimization groups. (Mirror all responsibilities above).

Developed and Implemented First Level Leaders Training program.

Reduced grievances in Operations by 30%.

Developed, implemented, and delivered all Diversity Training for more than 1200 employees.

Reduced external replacement recruitment costs by incorporating a staffing strategy that utilized the corporation’s annual review of strategic players and high potential employees (MRR – Management Resources Review). Realized 1st year savings of $96,000.

Developed and implemented a comprehensive development program for all levels of engineers – entry level to lead engineers. Reduced turnover in the employee group by 25%.

Education

University of La Verne

MBA – Management - Human Resources

Certifications

Senior Professional in Human Resources (SPHR) – Society of Human Resources Management

Alternative Dispute Resolution – University of Fullerton

Human Resources Management – UCLA

Skills

Applicant Tracking Systems: Paycor, Jobvite, ICIMS

HRIS: GHR, Taleo, PeopleSoft, Lawson

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