Michael Ellsworth

*** ****** **. ******, **. **630 916-***-**** ad3xsi@r.postjobfree.com

ACCOUNT MANAGER IT SALES ENGINEER SALES SPECIALIST

BUSINESS OWNER/MANAGER PROJECT CONSULTANT

A highly motivated and diversely trained Sales and Business Professional with vast experience in all phases of the ultimate customer experience. Seeking a Sales or Management position that will allow and utilize my skills to close deals, increase revenue and enhance the customer experience while building retention and referrals to exceed company goals and requirements.

Professionally capable and experienced in pre and post Sales processes and procedures to ensure customer satisfaction. Exceptional ability to analyze and breakdown business objectives to offer products and services necessary for sales completion and fulfillment.

PROFESSIONAL EXPERIENCE

2021- Present Contractor and Consultant – Self Employed, Folsom, CA

•Start to finish customer solutions for home, office, personal and small business needs. Currently managing sales, implementation, and support for a variety of technical solutions, including Internet access, VoIP office solutions, video surveillance and security options for both home and office.

2016- 2021 Account Manager/Inside Sales Rep. – RAYMAR TELENETICS, Sacramento, CA

2016- 2021 Sales Engineer - Techbridge Intl., Sacramento CA

•Served as a Sales Account manager for Raymar Telenetics focusing on manufacturing, engineering, and sales supporting over 2000 clients worldwide in the dial and leased line SCADA network technology.

Daily activities include daily customer contacts, vendor and reseller establishment, business development and project and solutions management including initial sales expertise, manufacturing and supplier control as well as procurement and product delivery.

•Also supported multiple roles for Techbridge International on initial buildout of its Wireless Internet Service Provider (WISP) Network in Linden, Ca. This network is the backbone for an agricultural LAN deployment for multiple ranches and farms we deployed in the local area. This AGLANS solution supports 2.4GHz and 5GHz wireless and cellular connectivity for farmers allowing them to stay connected at all times in all places. My daily tasks include overall project management, field operations management, product development and testing, network deployment and service/repair. I have hands on knowledge and experience with Tropos, Radwin, Cisco, Mikrotik, Antaira, InHand, and Sierra Wireless equipment.

2013-2015 Agency Owner/Manager – ELLSWORTH INSURANCE AGENCY, Folsom, CA

•Owned, managed, and operated an Allstate Insurance contracted agency based in Orangevale, CA, responsible for over 1500 household policies and clients generating over $2.5M in revenue.

•Managed and mentored staff members for success and profitability while focusing on growth and sustainability. Fully responsible for payroll, workers compensation, EDD and UI, time reporting, managed vacations, hiring and terminations, and additional daily business operations.

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• Actively managed individual Home, Auto, and Retirement offerings for clients, resolve billing issues, and provide life and environment consultation for both current and future family security solutions.

2008-2015 Solutions Architect - VERIZON COMMUNICATIONS, Sacramento CA

•Previously acted as Solutions Architect, supporting state and local government agencies requiring service in various technologies including Enterprise Security, Data Center Design, Managed Network Services, MPLS, VoIP, Dedicated Internet services,

•Active responsibilities focused on pre-sale opportunities including risk assessment, regulatory compliance, state contract adherence and fulfillment requirements, cost and ROI analysis, project management, and implementation. Excellent skills in customer relations and interaction with senior management during the pre-sale and post-sale process.

2005-2008 Owner/Consultant- INTEGRATED NETWORK SOLUTIONS, Sacramento CA

Managed daily business and proposed enhanced solutions for multiple clients regarding existing infrastructure needs as well as forecasted design upgrades.

Daily responsibilities including actively managing LAN/WAN CPE for remote users and internal adds, moves, and changes for both intranet and internet connectivity.

1998-2005 Network Engineer/Interim Manager– FIRST HEALTH GROUP, Sacramento CA

Served as both network operations manager and lead engineer for a nationwide network, managing the design and maintenance for network connectivity using Cisco routers, network security devices, remote access & authentication servers, and trusted client server connections.

Responsible for 500+ node network using Novell & NT servers, RedHat DNS & DHCP servers and Windows PC’s and laptops.

Solely responsible for corporate network security using Sidewinder firewalls for all client medical billing services. Served as integration lead for migration from legacy Sidewinder to Checkpoint NG external firewalls.

Also served as lead engineer for corporate acquisition implementations installing, provisioning, and maintaining site-to-site VPN connectivity using the Cisco Pix platform for multiple locations.

Actively involved in daily supervision and training of fellow engineers to ensure accuracy and actualization of critical deadlines required by Sr. Management as well as successfully coordinated daily operations with network service departments account teams, vendors and clients.

EDUCATION & CERTIFICATIONS

High School - Berean Christian Academy – Salem, VA 1986

USAF Electronics and Communications Training – Biloxi, MS 1986-1992

Community College of the Air Force – Biloxi, MS 1987-1989

Previously Held Certifications

CA Department of Insurance - Property & Casualty, Life & Health, Series 6 - Securities License

Cisco Certifications - CCNA, CCDA, CCNA-Security, CCNA-Wireless

ITIL v.3 – Foundational Training

SalesForce/CRM

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