Talent Acquisition Recruiter

Cherece Prowell email: ****************@*****.***

Sr. Talent Acquisition Recruiter/Lead Sourcer Mobil: 321-***-****

Summary: Motivated Sr. Recruiter/Lead Sourcer accomplished in managing needs. Well-developed leadership skills and strong communicator. Conscientious well-organized detail-oriented and willing to take initiative; ability to work in a fast-paced environment and strong follow-through skills.

Professional Experience

PeopleScout

2021- Present

Sr. Recruiter/Lead Sourcer

Maintaining accountability for the entire recruiting process as defined by the client.

Work as a liaison between candidates, hiring managers, and HR partners throughout the full-cycle recruiting process.

Develop and manage a pipeline of talent

Sourced for multiple clients on a daily basis to find candidates for open positions with a team of recruiters.

Effectively screening and counseling internal applicants and managing the internal applicant process.

Execute recruiting process, including sourcing strategy(database searching, cold calling, proactively networking, reviewing resumes etc.)

Manage relationships with hiring managers and the business needs for recruiting.

Leading the candidate through the hiring process to ensure a positive experience and coach each candidate appropriately at every stage of the process

Alorica

2020-2021

Recruiting Manager

Update recruiting procedures or create new procedures.

Manage the recruiting team.

Communicated effectively, both verbally and in writing

Develop and manage a pipeline of talent

Enforce current and new souring methods.

Advise hiring managers on proper interviewing method.

Attend career events and job fairs

Manage social media and networked

Alorica

2019-2020

Sr. Talent Acquisition Recruiter

Maintaining accountability for the entire recruiting process as defined by the client.

Work as a liaison between candidates, hiring managers, and HR partners throughout the full-cycle recruiting process.

Develop and manage a pipeline of talent

Effectively screening and counseling internal applicants and managing the internal applicant process.

Execute recruiting process, including sourcing strategy(database searching, cold calling, proactively networking, reviewing resumes etc.)

Manage relationships with hiring managers and the business needs for recruiting.

Leading the candidate through the hiring process to ensure a positive experience and coach each candidate appropriately at every stage of the process.

Alorica

2018-2019

Talent Acquisition Recruiter

Full cycle/high volume recruiting for sales and retention, technical support and customer service.

Worked with Human Resources developing professional recruiting plans

Familiar with and responsible for Florida recruiting guidelines and protocol.

Attended job interviews, taking notes of candidates strengths and weaknesses.

Contacted candidates by phone, discussing job requirements and setting up interviews.

Traveled to events involving schools and universities, as well as job fairs.

Alorica

2016-2018

Talent Acquisition Recruiting Assistant

Administer required documentation; employment applications, pre-employment testing, drug screening and criminal background checks.

Communicate with applicants, recruiters and hiring managers.

Organizational and administrative skills.

Assist with processing of offer letters and new hire administration.

Maintain all employment documentation within company policy and legal compliance guidelines.

Support local employment advertising and events.

Provide administrative support to the HR/Recruiting team.

Alorica

2004-2016

Quality Supervisor

Weekly calibration session with American Express compliance panel

Develops and facilitates Instructor Led compliance training for 120 agents

Develop and deliver product, system and compliance training.

Create action plan to increase 30, 60 and 90 day performers to ensure meeting compliance regulations

Monitor calls to provide direct coaching and feedback to all sales team surrounding compliance regulations. Coordinate with operations to ensure training requirements are met.

Coordinate training resources with, Operations training needs are met for new hires surrounding compliance regulations

Alorica

2003-2004

Outbound Sales Representative American Express OPEN

Conduct outbound sales calls to businesses and commercial accounts.

Expert in OPEN products features and benefits, quote prices, discuss credit terms, and prepare application for prospects.

Build and foster a network of referrals and call backs to create new opportunities for revenue growth.

Use marketing data using applicable sales management software tools to maximize sales efficiency and effectiveness.

Maintain accurate records; including sales call reports, quality scans, and other documentation.

Awarded BPLAT award for most Business Platinum cards sold in a month.

International Community Marketing

2002-2003

HR Staffing Associate/Recruiter

Screen applications and resumes to identify potential candidates.

Help administer assessments to new applicants.

Enter all new hire information in the recruiting database.

Assist Recruiter with completing new hire Drug tests for each new employees as well as assist with all new pre-hire paperwork.

Assist with various Filing projects within HR.

Serve as backup for conducting all recruiting duties in the absence of recruiter.

Answer telephone inquiries and make follow up calls to applicants covey recruiting information.

International Community Marketing

2001-2002

Sales Manager/ Operations Training Manager

Directly manage a team of 35-40 Sales Agents for B2B Solutions

Update internal applications daily to ensure accurate reporting of business financials results to clients.

Utilize Key performance indicators to diagnose issues with low performers.

Provide coaching and counseling to employees when necessary. Initiative corrective action fairly and consistently as needed.

Establish a positive work environment that encourages increase productivity and performance.

Generate weekly status reports for our client that communicated weekly sales, conversion rates and product mix.

Create and execute rolling action plan to drive quarterly sales, attrition and compliance performance goals.

Responsible for all hiring of agents.

Generate and communicate daily Month-to-date productivity

Facilitated On the Job training for New hires

Developed training materials and execute training classes.

Defused irate customers and resolved customer escalations.

Managed all areas of attendance, tardiness, overtime, absences and FMLA

International Community Marketing

1998-2001

Quality Assurance Analyst/Group Leader

Assisted with quality assurance department in monitoring calls.

New service requests.

Changes in existing orders

Closing sales over the phone

Technical Skills

Microsoft Excel

Microsoft Power Point

Microsoft Word

Typing 60 WPM

Education: Seminole Community College

Apopka High School

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