Bob Rohlfing ad3xqb@r.postjobfree.com 614-***-**** Savannah, GA

Business Leader General Manager Entrepreneur

Transforming Performance Building & Growing Business Developing Employees

Proven Entrepreneurial Executive Leader with more than 15 years in the facility services, semiconductor materials, and chemical industries. Experienced in leading manufacturing, service, and marketing teams within small businesses to Fortune 500 corporations. Demonstrated ability to lead an organization through dramatic growth coupled with an aptitude to assess and improve performance to transform operations.

- CORE LEADERSHIP COMPETENCIES -

Process Improvement Operations Management Leadership

Problem Solving P & L Responsibility Quality Systems

Market Analysis Change Management Vision / Mission Development

- EDUCATION & PROFESSIONAL DEVELOPMENT -

Bachelor of Science in Engineering / Mathematics, United States Military Academy at West Point, NY, Class of 1983

Ashland Executive Development Course, Kelly School of Business, Indiana University

- PROFESSIONAL EXPERIENCE -

ABM Industries 2017 to Present

Continuous Improvement Manager-Gulfstream Aerospace Savannah, GA

ABM is a leading facility services provider with over 140,000 employees. Support ABM operational groups through management of the Continuous Improvement Program at Gulfstream locations in 7 states.

Established quality systems including documentation of key processes in support of the ABM Gulfstream account.

Implemented autonomous mower and vacuum use on campus in response to a difficult labor market.

Developed measurement and tracking system for key performance indicators.

Strategic Account Manager-Nationwide Insurance Columbus, OH

Managed facility services and product supply for all of the Nationwide Insurance facilities totaling over 5 million square feet in 7 states.

Increased 3rd party quality inspection scores from 88% to over 92% using Kaizen events.

Developed bid package for contract negotiations in 2018-19 resulting in dramatic improvement in profitability.

Developed, negotiated, and implemented customized “Cleaning for Health” contract amendment and transition plan for Nationwide resulting in $90k/month additional contracted services in response to the Covid-19 pandemic.

Sparkling Image Dublin, OH 2004 to 2021

President CEO Founder

A facilities services provider which accomplished $350,000 in annual revenue. Operated the business, scheduled services, managed accounts, analyzed market trends, managed business development, and built strategic alliances.

•Established and grew a local service business assisting more than 600 commercial customers in the central Ohio area.

Ashland Chemical Dublin, OH 1999 to 2004

Global Business Director of Process Chemicals & Business Development

Maintained P&L responsibility for multiple business units with a combined $120+ million in annual sales. Established global strategy and business direction for hundreds of employees around the world.

•Developed and implemented product marketing campaigns in Asia, Europe, and the US.

•Served as a member of the Ashland Union Electronic Chemicals Company Board of Directors in Taiwan.

•Guided our manufacturing plants in four countries through ISO9001 certification.

•Attained $4 million annual price reduction by renegotiating raw material contracts with key suppliers.

Member of the leadership team that completed the sale of the Electronic Chemicals Division to Air Products and Chemicals for 110% of Ashland’s target price.

Global Business Director of ACT Products

Oversaw sales, product management, applications support, quality control, and research and development. Delivered global strategy and direction for manufacturing and had P&L accountability for $60 million in revenue. Responsible for six direct reports and 50 total employees in the business unit.

•100% increase in business in three years by guiding the team that acquired a semiconductor manufacturing parts cleaning business that significantly increased service offerings of the division.

•Implemented front line leadership training resulting in a 40% increase in employee satisfaction scores realized on the biannual company survey.

•Transitioned the electronics industry’s supply of hydroxylamine from Nissin to BASF with zero disruption to product availability after an explosion at the Nissin facility.

MEMC Electronic Materials 1988 to 1999

Manufacturing Director of Pasadena Plant Pasadena, TX

Subsidiary of MEMC Electronic Materials with $26 million in annual sales and 80 employees. Led manufacturing operations of the only fluidized bed reactors for granular polysilicon in the world. Negotiated union contracts and built a high-performance team. Managed two direct reports and 70 manufacturing employees.

•100% increase in production capacity achieved by steering the start-up of four new fluidized bed reactors.

•75% decline in employee grievances attained in the first year as director by implementing frontline leadership training and improving team communication.

Process Engineering Group Leader St. Peters, MO

Developed and improved procedures, selected equipment and materials for production.

•Served as an Examiner for the Missouri Quality Award, a statewide Quality Systems competition based on the Malcolm Baldrige Award criteria.

•Trained engineering group on Statistical Process Control, Design of Experiments, Kaizen and other approaches to process improvement.

Operations Supervisor St. Peters, MO

Responsible for hiring and developing associates as well as ensuring production goals and 24x7 operational planning.

•Merged the Polishing and Final Clean departments into one consolidated organization with 250+ technicians. Projects completed for advanced cleaning lines achieving state of the art particle removal for 200mm wafer line.

Process Engineer St. Peters, MO

Led development, process improvement, and quality control for the silicon wafer lapping operation.

•3% reduction in yield loss from the lapping operation realized by making process modifications based on DOE experimentation and observation during yearlong tenure as a process engineer.

-ADDITIONAL CAREER EXPERIENCE-

Floor Supervisor, Penn National Gaming; Operations Shift Supervisor, DNS Electronic Materials;

Aide-de-Camp, 25th Infantry Division

- MILITARY EXPERIENCE -

Infantry Officer in the United States Army, Captain, Airborne and Ranger Qualified, Meritorious Service Medal (‘83-‘88)

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