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Truck Driver Customer Service

Location:
Wetumpka, AL
Posted:
February 26, 2024

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Resume:

Marcus Beaty

334-***-**** • ad3xq6@r.postjobfree.com • Wetumpka, AL 36093

Experienced Truck Driver offering solid work ethic, safe driving history and stable background in diverse transportation roles. Knowledgeable about semi and box trucks and 52ȅ trailers, including loading, unloading and securing different types of products. Well-coordinated in handling all customer, documentation and business needs. Summary

Skills • Clean MVR

• Hazmat Endorsements

• Route management

• Refrigerated trailers operation

• Planning ability

• Customer-oriented

• Cargo handling

09/2017 - 03/2019

Truck Driver, Express Professional, Montgomery, AL 03/2017 - 07/2017

Owner/Operator, Select Express & Logistics, New York, NY 01/2011 - 03/2011

Janitor, Tuskegee- Veterans Affairs, Tuskegee, AL

07/2010 - 12/2010

Dump Truck Driver, Rock Solid Haulers, Montgomery, AL Experience

• Inspected and monitored delivery vehicle and performed basic maintenance.

• Created delivery routes based on destinations and timelines to maintain efficiency.

• Maintained accurate inventory of spectrum cable equipment. Maintained accurate documentation for pickups and deliveries and handed in reports aȅer each shiȅ.

• Provided excellent customer service to each account.

• Applied defensive driving and safety techniques to prevent accidents.

• Pick up old cable equipment and return new equipment to spectrum cable offices.

• Completed daily appointment schedule to drive quality and timely service.

• Installed complete exercises equipment in a timely matter at customers houses. Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.

• Responded to emergency cleaning requests to meet client expectations.

• Handled and stored hazardous chemicals safely to prevent injury or illness.

• Organized custodial closets to easily find equipment and supplies.

• Raked leaves, cut and watered grass and picked up garbage to maintain grounds. Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.

Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.

11/2006 - 06/2009

88 Mike Combat Truck Driver, United States Army, Ft. Riley, KS 01/2004 - 02/2005

Stock Room Clerk, USS Intrepid, Manhattan, NY

08/2003 - 12/2003

Forkliȅ Driver, West Point Stevens, Opelika, AL

Inspected trucks and trailers before and aȅer trips and completed basic maintenance for optimal performance.

• Maintained constant telephone or radio contact with dispatch center for instructions. Accurately placed loads in optimal locations for spreading and distribution by bulldozers and material movers.

Hauled various materials including gravel, dirt, fill, and boulders to and from construction sites.

Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

• Liȅed freight and other objects of various shapes, sizes and weights up to1,200 pounds. Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels.

Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.

• Maintained records such as vehicle logs, records of cargo. Inspected trucks and trailers before and aȅer trips and completed basic maintenance for optimal performance.

• Processed shipment documents neatly and efficiently for each load.

• Verified product numbers with scanners and manual tracking.

• Palletized products for shipping or transfer to sales floor.

• Read and adhered to supervisor instructions and printed pull sheets. Used accurate and efficient storage procedures to shelve new merchandise and returned items.

• Maintained product line stock and inventory.

• Performed daily inventory cycle counts and assisted with full audits. Checked online order receipts for customers and retrieved merchandise shipped to store location.

• Unloaded incoming trucks and stocked merchandise in correct storage areas. Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.

• Helped customers load bulky and heavy items into vehicles aȅer purchase. Examined packages and goods for damage and notified vendors of specific issues requiring replacement.

Moved levers and controls that operate liȅing devices such as forkliȅs, liȅ beams and swivel- hooks, hoists and elevating platform, to load, unload, transport and stack material

• Transported, loaded, unloaded and stacked materials.

• Documented movements using computer tracking systems. Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.

• Loaded items in optimal manner to maximize work efficiency.

• Moved goods between warehouse locations according to shipment and storage needs. 01/2003 - 06/2003

Chemical Mixer, Kardos Rubber Co., Lafayette, AL

10/2000 - 03/2003

Unit Supply Specialist, United States Army RA, Opelika, AL 10/2001 - 12/2001

Supervisor/medical Warehouse, Hackbarth Delivery Service, Mobile, AL 05/2001 - 07/2001

Cashier, Spectrum Gas Station, Lafayette, AL

01/2001 - 03/2001

CDL Student, Southeastern Training Center, Columbus, GA Collected and tested product samples at different phases of production stage to achieve desired viscosity.

Inspected, made repairs and cleaned all equipment aȅer each shiȅ to increase longevity and cut equipment costs.

• Adhered to strict safety and QA standards.

• Tested ingredients and supplies and measured compliance with quality standards. Measured, mixed and poured liquid and powdered ingredients specific to formulations for various products.

• Managed supply requests, movements and preservation of group supplies.

• Prepared section documentation for all supply- and equipment-related activities.

• Supervised automated tracking program for unit supplies.

• Used RF scanner to pick items from bins and complete orders. Examined packages and goods for damage and notified vendors of specific issues requiring replacement.

Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.

• Packaged items with appropriate materials to prevent damage during shipping.

• Operated forkliȅ to elevate or place merchandise in appropriate areas.

• Received incoming product deliveries and relocated to storage shelves, coolers or bins.

• Stocked and rotated products, supplies and paper goods to optimize freshness.

• Provided IT and soȅware trouble-shooting support to rest of the organization.

• Exceeded customer satisfaction by finding creative solutions to problems.

• Restocked shelves with current merchandise in attractive displays to promote sales.

• Palletized merchandise for easy movement to sales floor locations. Managed Medical supplies day-to-day shipping and receiving, typically overseeing more than 10,000 packages in 24-hour period.

• Trained staff on material handling processes to reduce shipping times. Oversaw more than $100,000 in inventory and supervised 10 employees in a medical equipment warehouse.

• Assisted with purchases, locating items and signing up for rewards programs. Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

• Promoted specific item options to drive sales and achieve add-on purchases.

• Operated cash register, collected payments and provided accurate change.

• Inspected items for damage and obtained replacements for customers.

• Helped customers find specific products, answered questions and offered product advice. 11/2000 - 12/2000

Cargo Loader aND MAIL SORTER, Fedex Air Cargo, ATLANTA, GA 07/1994 - 10/2000

Unit Supply Specialist, United States Army, FT. STEWART, GA 07/1992 - 07/1994

CASHIER, STOCK CERK, MEAT ROOM CLERK, PARKERS SUPER VALU, LAFAYETTE, AL

Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.

• Used hand tools and loading equipment, including pallet jacks and two-wheelers. Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.

• Coordinated shipments of local, regional, national and global nature.

• Disposed of debris and hazardous materials properly to avoid contamination.

• Operated forkliȅs and pallet jacks to move, pick up or store products.

• Braced, padded and supported shipments to prevent shiȅing and damage.

• Managed supply requests, movements and preservation of group supplies.

• Prepared section documentation for all supply- and equipment-related activities.

• Supervised automated tracking program for unit supplies.

• Used RF scanner to pick items from bins and complete orders. Examined packages and goods for damage and notified vendors of specific issues requiring replacement.

Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.

• Packaged items with appropriate materials to prevent damage during shipping. 05/1994

High School Diploma

Lafayette High School, Lafayette, AL

Some College (No Degree), Pharmacy TECHNICIAN CERTIFICATE PROGRAM Lakewood College, Cleveland, OH

Some College (No Degree), Criminal Justice Certificate Program Lakewood College, Cleveland, OH

Education And

Training



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