Rene Grandon

*** ******** ****, ***** ***** ·469-***-****

ad3xoo@r.postjobfree.com · LinkedIn: linkedin.com/in/rene-grandon-907b92b1·

Experience

Owner/Dispatch Manager

B-There Courier

Sep 2011 – Current

Owned and managed dispatchers as well as drivers. Trained drivers on how to handle medical specimen pickup and delivery. Trained dispatcher's customer service skills as well as dispatching drivers. Handled back-office responsibilities. Which included overseeing our payroll system, shopping insurance policies, and HR processing. Working late dispatching shift. Reporting nightly pickup reports to clients. Using my customer service skills to assist dispatchers when issues come up.

CSR

Prestige Studio Portraits

March 2011 – Jul 2011

I assisted photography studio manager up front with check-in of the students.

I assisted in setup and tear down of photography background and lights at different school locations.

I am the costume mistress on location, as well as at the studio.

I assisted the students in getting dressed in Cap and Gown, as well as Tux and Drape for their Senior pictures.

Property Manager

Wells Asset Management

Jul 2010 – Jan-2011

Handled all administrative and office duties daily.

Handled duties, answering phones, customer service, faxing, filing, coping, and emailing, all related computer work.

Inputting computer data and processed all office paperwork.

Processed bills in Epo, collected rent and posted rent in Esite.

Handled incoming maintenance requests posting in Eservice.

Processed daily and weekly reports to corporate office.

Assistant Property Manager

Hall Financial Group

Jan 2004 – Jun 2010

Assisted Property manager with management and daily administrative duties

for the property.

Processed expenses and preformed necessary bookkeeping duties.

Prepared and maintained monthly budget.

Processed monthly renewals for resident retention and maintained occupancy records for the property.

Leased apartments, handled resident issues, customer service, handled service requests, answered phones, faxed, emailed, copied.

Placed office related orders.

Negotiated vendor rate and bids. Scheduled vendors, move-ins, and

Make-readies

Walked move-ins, make readies, and processed move-outs.

Assisted Property manager with management and daily administrative duties

for the property.

Achievements: Assistant Manager of the Year 2006

Assistant Manager/Leasing

Lantower Properties

Nov 2004 - Nov 2006

Assistant Property manager with management and daily administrative duties

for the property.

Handled all duties, answering phones, customer service, faxing, filing, copying, and emailing, and all related computer work.

Leased apartments, handled resident issues, customer service, handling service requests.

Processed applications, and residential credit checks on potential residents.

Processed Section 8 and FEMA applications after Hurricane Katrina.

Event Planner/Marketing

Heather Lane Apartments

Jan 2003 - Jan 2004

Planned and executed events for the community.

Processed renewals and hosted renewal signing parties for resident retention.

Performed welcome visits for new residents.

Marketed to local businesses to produce more traffic as well as other office

duties as requested. Including faxing, copying, filing, answering phones.

Travel Agent/Manager

Travel Industry Experience

Jan 1990 - Jan 2003

Travel Professional/ Served in capacity as Manager, consultant, and as an instructor.

Managed leisure agencies and corporate travel departments.

Worked for Leisure, Corporate, Wholesale travel companies, and as an

Instructor for International Travel Academy.

Processed reservations of air, car and hotel.

Planned honeymoons, destination weddings, cruises, family vacations, and corporate travel.

Education

jun 1990

Certified Travel Agent, Travel Management and Hospitality Technical School

Certified in Sabre, air, car, hotel and all travel related skills.

1982-1986

High School Diploma,Canton High School

Skills

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Activities

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