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Program Manager Us Citizen

Location:
San Francisco, CA
Posted:
February 26, 2024

Contact this candidate

Resume:

ad3xls@r.postjobfree.com

510-***-****

Sahaj

Location: Santa Clara, CA

Visa: US Citizen

Relocation: No, Only Bay Area or remote

Summary:

Compassion towards people, love for technology, driving need to understand and improve the operating environment to bring alignment with given mission/vision. More than 15 years of experience in software, hardware, and services.

Technologies:

Telecom/Networking

ATM, SONET, Ethernet, IP, DHCP, SIP, DNS, GR303, RSTP, IGMP, LinkAgg, 802.11x, HTTPS, TLS, Security, Redundancy

Languages

C, Java, HTML, Python, Perl, Ruby, TCL, SQL

Operating Systems

Android, iOS, Windows, MacOS, UNIX/Linux, BeOS

Enterprise Software

Microsoft Office, Microsoft BI, Google Apps, Oracle CMS, Salesforce, Jira, Confluence, Adobe CRM, Facebook Workplace, Agile

Experience:

Meta - Menlo Park, CA

Technical Program Manager, NPI, Infrastructure Tooling & Automation

Feb 2019 – Jan 2023

Responsibilities:

Ship complex hardware to DC production environments in the Meta infrastructure organization that support the Meta family of applications including AI/ML, Inference, Video Transcode, Storage, & Compute.

Manage the development and delivery of Tooling/Automation for Lifecycle management of DC products for multiple NPI programs during the EVT, DVT, PVT phases of the program.

Partner with engineering, manufacturing, service, operations, and other cross-functional partners to prioritize work and drive strong execution based on schedule & impact of program.

Build and share program roadmaps, status, key issues, risks, and new program requirements for multiple NPI programs within and outside the NPI teams.

Resource and communicate engineering solution needs within the Infra and PE orgs working directly with ICs, managers, directors, and other partners.

Directly and indirectly influence roadmaps, prioritization, staffing to accomplish program goals.

Took leading role in moving a Big Bet Storage program to production after years of planning and execution.

Built and maintained a dashboard for over 50 DC NPI hardware programs showing timelines, status, milestones, workstreams, health, teams, assigned tasks, and delivery goals, risks & mitigations, and known issues. Dashboard has over 200+ monthly active users from various XFN teams.

Worked with vendors to define and deliver targeted fixes, new features, testing, and other requirements to ensure program success.

Provide updates to leadership teams on program status and help understand priority and urgency of open issues.

Helped to build the team from 2 members to over 7. Helped to train and onboard multiple new team members including FTE and contingent workforce.

Calix, Inc. – San Jose, CA

Product Manager, Product Line Strategy & Operations

July 2015 – Feb 2018

Responsibilities:

Lead the Product Program Teams responsible for complete lifecycle management of multiple Calix product lines from inception to launch and all the way thru end of life.

Aligned and drove changes within the company and Product Program Teams to deliver an optimal set of software features and hardware products to the market on time to maximize product ramp, meet quality milestones, customer satisfaction, revenue, and margins.

Worked directly with team members across Engineering, Design, Hardware, Software, Marketing, Operations, Customer Support, Sales, Global Supply Chain, Finance, Legal, & Test organizations to communicate and instil the vision and strategy of the product.

Planned and managed NPI programs, program risks, resources, budgets. Built consensus to develop effective teams for NPI and Operations related programs.

Developed program schedules and product roadmaps working hand in hand with Program Management and cross-functionally with the development teams to deliver a concise target of timelines and costs.

Provided regular updates to top leadership team and key stakeholders on current status, risk mitigation activities, commitments, financials, and other critical business metrics.

Lead Program Team discussions on technical challenges with hardware and software products during product development and after release.

Resolved and locked cross-program dependencies with hardware and software teams to ensure a smooth launch of new products.

Assessed business and customer impact related to new feature/product introductions as well as changes to existing products.

Managed Change Requests and facilitated discussions for acceptance into the Program/Release.

Worked with GSCM Teams to set manufacturing volumes and cost targets with cumulative forecasting accuracy of over 85%.

Worked on company-wide projects to reduce inventory and increase turns, which resulted in an inventory reduction of more than 25% for overall company and improved total company margin by 4%.

Helped with the creation, launch, and running of the “Single Source of Truth” Program within the company which tracked complete product health of any product inside Calix.

Ran the End-of-Life Program Team which met bi-weekly and managed component, hardware, and software end of life/sale impacts from end to end.

Calix, Inc. - Petaluma, CA

Product Manager, Product Line Strategy

May 2012 – July 2015

Responsibilities:

Successfully launched 3 major versions of software and hardware in a Scrum Agile development environment. This included new Fiber Access and Ethernet Aggregation products and multiple supporting hardware products.

Developed technical, marketing, sales, and customer collateral in support of new product introduction and feature launches as well as transitions, and EOLs.

Developed and tracked product success measuring KPIs and metrics.

Responsible for hardware revision control, software revision control, bug/change system design/management.

Lead very visible customer relationship management projects, addressed top concerns from Calix community members including internal and external feedback.

Built consensus and confidence among Program Team, which included Software, Hardware, Design, Mechanical, Test, Finance, Manufacturing, Legal.

Established alignment between separate business and product unit organizations to coordinate product vision and product launches.

Worked with CMs to establish product requirements, roadmaps, establish production volumes, qualifications, quarterly feedback reviews, contractual obligations.

Worked with several ODM/OEM/CM partners to bring new solutions to market which had an immediate product ramp. Worked with Legal Team to successfully sign multiple OEM agreements.

Gave product update presentations and hosted training and information sessions during Calix annual User Conference attended by over 1,000 members.

Additional responsibilities included release planning, roadmap development, prioritization of features, backlog grooming, product lifecycle analysis, component and BOM inventory analysis, end of life & last time buy decision analysis, excess & obsolescence management, business case analysis, opportunity cost analysis, release note control management, demand projection/market analysis, product pricing strategy.

Calix, Inc. - Petaluma, CA

Software Engineer, Embedded Systems

Feb 2009 – May 2012

Responsibilities:

Designed, implemented, and maintained real-time embedded software components for the Calix C7 Platform in Agile, fast-paced, development environment. This included the various aspects of system including boot-up, initialization, drivers, fault detection, fault handling, performance monitoring, and other critical real time system components.

Corroborated new product ideas with team members and provided input on product design improvements.

Rewrote entire upgrade stack which reduced failures by over 80% and decreased execution time by 40%.

Wrote bring up code for a custom 10Gbps Calix traffic switching ASIC manufactured by TI.

Worked closely with CS (Customer Service) and DVT (Design Verification Testing) to implement fixes for bugs that are found during testing and in field.

Helped CS with C7 issues including upgrades, new turn-ups, configuration, and replicating customer issues in the lab.

Coached and trained a small team of software engineers in China when Calix opened new office in Nanjing.

Calix, Inc. - Petaluma, CA

Systems Integration Test Engineer, Design Test Verification

July 2008 – Feb 2009

Responsibilities:

Tested and verified early iterations of code in large scale simulated and lab environment.

Worked in partnership with DevOps teams to build the first version of the fully automated test rig at Calix designed to stress tested network elements, generated large amounts of traffic, monitored faults, throughput, statistics, network timing, and collected logs for review.

Simulated failure conditions to test redundancy, switchover timing to secondary network paths, traffic flows, and overall system and network performance.

Calix, Inc. - Petaluma, CA

Systems Engineer, Customer Support

Jan 2007 – July 2008

Responsibilities:

Acted as the voice of customer. Took customer feedback and communicated internally to Engineering, Product Management, Manufacturing, and Test teams.

Supported Tier 1 and Tier 3 Customer Support teams in creating and verifying issues found by customers. Documented best practices.

Worked directly with customers to replicate field found issues in CS lab.

Gave training to teams internally regarding new product and feature launches.

Worked with documentation team to update system guides to detail features, configuration, datasheets, and best practices.

Travelled to Customer sites to support new installs as well as troubleshooting issues in field.

Aquafiniti Systems / Santa Barbara, CA

Lead Electrical & Design Engineer

June 2005 – December 2008

Responsibilities:

Designed and developed a control system for a water filtration system vending machine using an 8-bit, 64K, Atmel microprocessor.

Designed a 4-layer control board and then subsequently lead an initiative in China to coordinate manufacturing and testing of the designed control board.

Implemented the MDB (Multi-Drop Bus) protocol to communicate with vending machine devices including coin changer, bill acceptor/validator, as well as other onboard devices.

● Designed and launched the company website.

Orbital Sciences Corp. / Vandenberg Air Force Base, CA

Electrical Engineering Intern

June 2006 – December 2006

Responsibilities:

Worked within Launch Systems Group with the Integration and Testing of the Orbital Boost Vehicle and the Pegasus Rocket.

Responsibilities included conducting/supervising electrical tests, updating work packages, proposing engineering changes, designing new test procedures, designing, and maintaining new test sets and tests for Automated Test Engine.

Cal Poly Communication and Computing Services / Cal Poly, San Luis Obispo, CA

Network Administrator

Sep 2004 – June 2006

Responsibilities:

Configured, deployed, maintained, and troubleshot the high-availability Cal Poly data network and services.

Managed and supported campus DNS, sniffers, load balancers, general purpose servers, assisted LAN admins and Student Support Services with network related problems.

Researched and placed orders for new equipment.

Reduced student device registration time to half by combining two databases and streamlining process.

National Engineering Design Challenge / Fresno State University, CA

Distance Sensing Cane (Team Project)

Feb 2001

Responsibilities:

Designed, manufactured, and tested a walking cane for the blind that vibrates when user approaches an obstacle.

Design won first place in the regional competitions within the state of California and third place at the national level in Washington D.C.

Education:

Bachelor of Science in Electrical Engineering, with select Computer Science coursework 2001-2006, California Polytechnic State University, San Luis Obispo, CA



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