LISA GRIFFITH

Peoria, AZ ***** 623-***-**** ad3xl5@r.postjobfree.com

SUMMARY

Dedicated Operations Manager who excels at deploying proven methods and cutting-edge technology to meet business performance expectations.

Recognized for successfully implementing cost cutting measures, streamlining operations and increasing productivity.

Detailed approach to maintaining high threshold for business operations.

SKILLS

Goal Setting Problem-Solving

Team Leadership Logistics Oversight

Employee Motivation Staff Training

Staff Scheduling Customer Service

Hiring and Onboarding Operations Monitoring

Operations Oversight Finance and Accounting Oversight

EXPERIENCE

03/2023 to Present

Beebe Plumbing – Peoria AZ

Dispatch plumbers by skill set and location to reduce miles and improve “up-time”

Schedule work with all customers

Enter all work orders into operating system

Deliver exemplary customer service

Prepare invoices for all work and forward to Billing Department

Up-Sell additional products and services where possible

02/2017 to 03/2022 Driver/General Manager of Operations

Chain Logistics Inc. Phoenix, AZ

Grouped and routed deliveries according to designated areas and efficient delivery times

Handled merchandise in accordance with food safety and product handling standards

Notified customers of delays and/or delivery needs

Operated box trucks to deliver products and materials

Handled customer service needs

loaded and unloaded trucks – Forklift/Pallet Jack certified

03/2011 to 07/2015 Sales Coordinator

Milgard Windows & Doors Temecula, CA

Input customer data into system, updating information regularly with

changes to buying habits.

Delivered exemplary customer service/support by remaining poised in stressful situations.

EDUCATION AND TRAINING

06/1985 High School Diploma

Junipero Serra High School San Diego, CA

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