Brenda G. Zenoka, MPNA

ad3xky@r.postjobfree.com Lewes, DE 510-***-****

CORE COMPETENCIES

Recruitment & Retention of clients

Program Design & Development

Adept with medical records &

medical terminology

Community medical liaison

Effective multi-tasker

Programs Manager

EPIC, CareWare, EvaluationWeb

HIV Educator

HIPAA Competent

PROFESSIONAL EXPERIENCE

Medical Case Manager 2017-2020

Action Wellness, Philadelphia, PA

· Worked with individuals and families affected by HIV and clients with chronic illnesses..

· Assessed clients’ needs; developed, implemented and monitored service care plans.

· Linked clients to appropriate medical, mental health, addiction and support services.

· Interfaced with medical providers, insurance providers, pharmacies to provide comprehensive case management.

· Provided on-site case management in clinics and hospitals.

· Provided community & legal referrals along with health education to clients and members of their support system. Early Intervention Specialist 2015 - 2016

African American AIDS Task Force, Minneapolis, MN

Directed an early intervention program for Black MSMs, funded by MN Department of Human Services.

Administered free, rapid HIV testing at community-based organizations, health fairs, chemical treatment facilities, and mental health facilities.

Identified and enrolled HIV-positive clients who were out of medical compliance into a statewide supplemental health insurance program and provided referrals, as appropriate.

Increased awareness of community partners about the relationship between sexual health and poverty, violence, gender, and race.

Partnered with community organizations to provide culturally-specific programming about sexual health.

Facilitated HIV education workshops for The Annex Teen Clinic, a sexual health clinic for youth to age 24.

Performed all administrative and record-keeping duties according to grantor, state, and federal regulations.

Doubled both the number of community members tested by the program and the number of HIV-positive clients enrolled in supplemental insurance.

Awarded several grant extensions for consistently exceeding program objectives. Coordinator, HIV Medical Case Management Program 2013 - 2015 Minneapolis Urban League, Minneapolis, MN

Designed program serving HIV-positive, low-income individuals funded by MN Dept. of Human Services.

Developed recruitment and retention strategies for this high-risk, underserved population.

Provided comprehensive, culturally-competent case management including: ۰ medical and legal advocacy ۰ financial education ۰ housing, transportation and food support

Facilitated bi-monthly, theme-based support group for co-ed, sexually and racially diverse clients.

Taught self-advocacy skills and utilized client-empowerment approach.

Delivered services in office, residential, and community settings.

Maintained multiple databases and client-tracking tools with strict compliance to state/federal regulations.

Partnered with Hennepin County Medical Center’s Infectious Disease Clinic to extend medical case management services to the clinics at Minnesota’s Department of Corrections’ facilities.

Awarded a 34-percent increase in funding due to the early success of the program. Grant Evaluation Team 2011-2011

Hennepin County Public Health Department, Minneapolis, MN

Reviewed federal grant applications in the areas of mental health, substance abuse, disease prevention, community health and wellness, and emergency housing.

Consulted with Minnesota-based clinical medical professionals, public health advocates, and social service providers.

Program Manager, Eliminating Health Disparities Initiative 2007-2010 African American AIDS Task Force at HCMC, Minneapolis, MN

Directed the Eliminating Health Disparities Initiative, a collaboration between AAATF and Hennepin County Medical Center, a Level 1 trauma center and public teaching hospital.

Provided comprehensive HIV/STI pre- and post-test counseling and community resources to high-risk patients.

Revitalized and repositioned the program within the clinic’s continuum of services, resulting in an increase from 3-4 patient contacts a month to over 100 patient contacts a month.

Designed and operated an on-site testing clinic for partners of HIV-positive patients in the Positive Care Center.

Improved effectiveness and continuity of services across hospital departments through the creation of patient-tracking and performance measurement tools to gauge the progress and effectiveness of my program.

Supervised the African Wellness Program, responsible for HIV outreach to Twin Cities’ African communities. COMMUNITY INVOLVEMENT

Planning Committee 2013-2014

CRUSH: Community Restoring Urban Youth Sexual Health, Minneapolis, MN

Member of the core planning committee charged with defining the mission and goals of a state-funded initiative to combat chlamydia and other STIs among youth of color. Leveraged professional relationships with youth-serving community organizations to build awareness and support for the new initiative. Diversity Council Member 2009 - 2010

Hennepin County Medical Center, Minneapolis, MN

Advised executive leadership team on best practices for diversity in client services and management.

Presenter on cultural competencies for working with HIV-positive and LGBTQI populations. Guardian ad Litem 2007- 2008

Second Judicial District Court, St. Paul, MN

Performed home visits and interviewed teachers, social workers, and other community members.

Prepared official court reports based on case documentation, home visits, and interviews.

Provided a wide variety of community resources and referrals to families needing additional support. Intern, Public Defender Office 2006-2006

Tenth Judicial District, Stillwater, MN

Researched active criminal cases from police reports, witnesses, and conducted client interviews.

Presented cases summaries and strategies to attorneys. EDUCATION

Six Sigma Green Belt Certified 2012-2012

Villanova University, Villanova, PA

Masters of Public & Nonprofit Administration 2009-2011 Metropolitan State University, Saint Paul, MN

Study of Law 2005-2006

William Mitchell College of Law, Saint Paul, MN

B.A. in Economics

San Francisco State University, San Francisco, CA

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