845-***-****

ad3xkq@r.postjobfree.com

PROFILE

With roots from the land known for

its hospitality, I bring a blend of

vivacious energy and professional

skills. A Communications and PR

graduate with extensive hands-on

quality customer service

experience.

CONTACT

LANGUAGES

Greek - Native

English - Fluent

EDUCATION

Aegean College Athens

Athens, Greece

BA in Communication & PR

2013 - 2015

Raleios High School

Piraeus, Greece

Public high school education

2009 - 2012

PROFESSIONAL EXPERIENCE

Team Lead - Island Club & Restaurant

Athens, Greece (2018 - 2019)

Led and managed the entire service team. Trained

new staff on how to deliver exceptional service.

Worked on briefings and de-briefings to streamline operations and address areas of improvement.

PR & Service Assistant - Baba Au Rum

Athens, Greece (2017 - 2018)

Service Staff - Six D.O.G.S

Athens, Greece (2014 - 2016)

Orchestrated and led public relations campaigns to enhance the establishment’s presence and appeal.

Ensured top-notch customer service, managing

guest orders and providing detailed information on offerings.

Played an important part in ensuring an optimal

customer experience. Closely collaborated with

managers and other staff members on service

protocols and menu offerings. Facilitated

communication between the kitchen and floor

staff to maintain service efficiency.

Eriketi Papasotiri

CUSTOMER SERVICE EXPERT

Service Staff - Black Flamingo

New York, NY (2020 - 2022)

Worked in taking orders, serving patrons, and

processing payments to ensure efficient service.

Collaborated with bartenders to facilitate prompt

service and updated stock management.

Assistant Team Lead - Le Bain

New York, NY (2022 - 2023)

Supported service team lead in day to day

operations, maintaining a highly professional and

can-do attitude. Closely collaborated to guarantee customer service quality across all club areas.

Service Staff - Anassa Taverna

New York, NY (2023 - Present)

Maintain day to day service operations, according

to set schedule and team lead guidelines. Enhance

customer experience through meticulous service

delivery and clear communication.

Contact this candidate