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Customer Service Team Leader

Location:
Chicago, IL
Posted:
February 26, 2024

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Resume:

Miguel Hidalgo **** W. **th St.

Chicago, IL. ****2

872-***-****

ad3xk6@r.postjobfree.com

EXPERIENCE

Carnivale, Chicago — Bartender

November 2021 - February 2024

Open and Close bars following restaurant procedures Prep and batch accordingly to prep list, clean and organized bar areas Assist Bar Manager with Inventory and ordering

The Gwen Hotel, Chicago — Bartender

June,2021 - February 2022

Prepare and serve beverages to guest according to recipes Responsible for maintaining stock and adequate set up of the bar Cut and store all fresh garnishes, juices and other perishables Boleo/Vol39 Kimpton Grey Hotel, Chicago —

Bartender/Barback

March 2017 - October 2021

Ensured that the inventory of the drinks at the bar is well stocked Assisted the bartenders during rushes by serving drinks Fully knowledgeable on the recipes of drinks served at the bar Responsibly made and served beverages to guest

Certification

ServSafe Certificate- 2022

BASSET Certificate- 2020

SKILLS

Technical: Microsoft Office,

MICROS,ALOHA POS OpenTable

Management: Team leader, great

under pressure, responsible, fast

learner, good judge of character

and organized. Ability to resolve

customer concerns effectively in

person and over the phone. Strong

ability to multitask. Bilingual in

Spanish and English.

Professional Summary

Reliable worker with years of

customer service and

management experience along

with a strong mechanical

aptitude and a willingness to

continue to learn new avenues.

LANGUAGES

Spanish

English.



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