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Project Manager Scrum Master

Location:
Federal Way, WA
Posted:
February 26, 2024

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Resume:

Roger Vaughn

Auburn, WA 425-***-**** ad3xk3@r.postjobfree.com LinkedIn Profile

Certified Program / Project Manager / Scrum Product Owner with 11+ years of experience orchestrating the fabrication, testing, of hardware projects and other various IT projects. Demonstrated expertise in coordinating with cross-functional teams, vendor management, and implementing Agile methodologies. A leader in risk reporting, budget tracking, project planning, and work breakdown structures.

ACCOMPLISHMENTS

MERGER EXPERT: Managed - Delivered 2 major mergers in two different industries. Successfully creating new companies.

HARDWARE OPS: Delivered over 10 major new hardware product programs: including new child tracking devices, pet tracking devices, and home internet devices.

RETAIL TEAM OPS: Increased efficiency (75%) and reduced costs (40%) at the retail store locations for ordering and receiving merchandise in Canada.

SALES OPS: 75% Reduction of in-store inventory operations, 30% reduction in Shrink by implementing a new enhanced inventory management tool.

CORE COMPETENCIES

Program Development Project Management Resource Development & Management Continuous Improvement Core Process Development iOS Android Transition/Change Management Analytical & Problem-Solving Strategic Transformation Leadership Team Building and Leadership Coaching & Mentoring Emotional Intelligence Off-Shore Vendor Management ROI/Cost Management Executive Communication Certified Agile Scrum Master SAFe Scrum Master Lean Six Sigma Waterfall CRM ERP IMS WMS ADO MS Project JIRA Confluence Vendor Management

LEADERSHIP PRINCIPLES

Take Ownership Invent & Simplify Learn & Be Curious Team Focused Earn Trust Insists on High Standards Results Driven

RECOMMENDATIONS

“…Roger was my Project Manager for the T-Mobile Internet application. Working with a great project manager makes running projects much more effortless, and Roger certainly falls into this category. Not only did Roger help me effortlessly organize projects and timelines and chase down those financial questions, he often was my second brain, anticipating what the team would need to do next and setting the team up for success. I loved my time working with Roger and would love to work with him again. I would not hesitate to bring him on to work with me Michael Phelps Sr Director. T-Mobile

“…Roger Vaughn is a pleasure to work with. He is a self-starter that is always finding ways to contribute positively to the task at hand. He takes ownership of his projects and makes decisions. He is not the guy waiting around for someone to tell him what to do next. He aligns with his project owner, drives his Project forward and checks in along the way. The best thing about Roger is that he gets people. He connects with his team to move things forward, is always available to them and understands that paperwork though necessary, isn’t how you motivate team members to get things done. I will always have a place for Roger on any team I am responsible for.” Jason Scott CEO 120VC

PROFESSIONAL WORK EXPERIENCE

Senior Technical Project Manager November 2017 to June 2023

T-Mobile, Bellevue, WA

Project Management 50% Vendor Management 35% Coaching & Mentoring 15%

•Managed the team budget, plans, and releases of the Home Internet program including the mobile apps for iOS and Android.

•Collaborated with Product management, marketing, and hardware teams to help prioritize the feature sets and delivery plans.

•Managed the teams in prototyping, testing and time management of the hardware vendors.

•Attended weekly technical meetings with the hardware vendors and mechanical engineers to ensure things stayed on track and that the needs of the business were understood and met.

•Managed the execution of the plans by closely managing the teams and ensuring timely and detailed communications.

•Managed cross functional teams (20+) driving delivery of stakeholder’s scope aligning to program and business goals to company vision.

•Managed TMUS/ Sprint integration program for the shared services team and oversaw post-merger planning and playbook creation.

•Provide communication and reporting to executive leadership and business partners on program activities, resource management, and potential impacts & mitigation plans.

Sr. Technical Project Manager September 2016 – October 2017

120VC, Bellevue, WA

Program/Project Management 50% Product Owner 25% Client Management 25%

Managed client data center migration from various US and Canada locations to downsize from 45 to 13.

Worked with Information Security to maintain compliance standards while moving VPN, URLs, and systems from one domain to client’s primary domain.

Worked with third-party vendors to get quotes, agreements, and schedules for work including Phones, connectivity, Office moves, and e-waste cleanups planned and coordinated with the business.

Sr. Technical Consultant (Program Manager) November 2014 – September 2016

Infront Consulting, Remote

Program/Project Management- 50% Data Implementation 30% Client Management 20%

• Worked with Rogers Telecom to deploy the phones and Ethernet connectivity into our offices.

• Communicated status of budget, issues, risk, and schedule on as requested by executive team.

• Lead the daily stand-ups and scrum meetings for up to multiple simultaneous software release projects Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings for the Infront courses.

• Designed, developed, and deployed risk, issues, and financial reporting dashboards for management team.

• Business Intelligence Analyst responsible for reviewing the current implementation of System Center Service Manager deployment and provided guidance on process improvements.

• Collaborated with members of the Product, Business, and Engineering Teams to develop and maintain Product Backlogs.

• Worked with clients, and team leaders to prioritize and build SCOM Dashboards in Savision and SquaredUp.

Sr. Consultant (Operation Program Manager) November 2013 to November 2014

Bluehawk, LLC., Bellevue, WA

Client Management- 40% Problem Management 35% Collaboration 25%

• Responsible for all Retail Store Operations for the Microsoft retail stores in Canada and Puerto Rico.

• Created processes to allow international stores to function at the same level as US stores.

• Partnered with marketing, supply chain, and support teams to ensure smooth execution of daily operations.

• Partnered with the US Ops team to ensure team alignment across all markets.

• Created SharePoint sites for team tracking and association with the projects.

• Collaborated with members of the engineering team to roll out a new automated way for stores to give away prizes and gather required information and this resulted in 43% reduction of fraud.

• Successfully guided three development teams through transition from waterfall to Agile development.

Director of PMO August 2011 to December 2013

Car-Toys., Seattle, WA

Client Management- 30% People Management 35% Collaboration 25% Systems Analysis 10%

• Created templates for risk reporting, budget tracking, work breakdown structures, and project plans

• Identified and Implemented refined processes and policies for the growth and efficiency business intelligence functions

• Created and managed the IT Project Management Office (PMO) for all internal projects. This platform set the processes and functions of all projects funneling through the IT organization

• Conducted Daily Scrum standups for the replacement and upgrade of the corporate network that included upgrading the network forest, migrating to Server 2012, migrating to Office 365, and rolling out new desktop systems

• Managed a $2.5 million+ phone system replacement project to move from old PBX phones to a Lync® phone system resulting in annual corporate savings of $300,000

• Managed team in the roll-out of over 400 new locations including point-of-sale, printers, and phone system

• Worked with stakeholders to develop dashboard reporting, communication cadence, and reporting tools for junior PMs and senior executives

EDUCATION AND PROFESSIONAL DEVELOPMENT

BS – Computer Science (University of Phoenix, Phoenix, AZ) 2019

MBA – Project Management (Capella University) 1. 2024



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