VP Global Talent

Talent Acquisition and Talent Management Culture & Belonging Change Management / Analytics Influential, altruistic, and highly accomplished Leader with more than twenty years of experience leveraging business operations and technical acumen to proactively lead people programs, drive performance improvement, and propel operational excellence in diverse, fast- paced, and ever-changing environments. Record of success developing and executing Talent strategies to champion critical business goals/OKRs to move the organization forward. Adept at developing powerful teams, establishing expectations, communicating vision, and measuring performance to maximize results. Expert at driving business transformation and organizational effectiveness cultivating an inclusive culture, guiding through change management, and expanding capabilities through technology optimization and business prioritization. Start-Up through Fortune 100 experience, including Big 4. TA and Talent Management • Regulatory Compliance • Process Transformation Communications • M&A Integrations • People Management • HR Partnership & Consultation • Performance Measures • Human Capital Trends Best Practices • Business, Technical, and Financial Acumen • Workforce Planning • HRIS & Tech Analytical

& Decisive

Trust &

Integrity

Servant

Leader

Executive

Leadership

Flexible &

Adaptable

Mentor &

Coach

Forward-

Thinking

Multi-Industry Experience: Healthcare, Technology, Retail, Financial, Consumer Goods, Business Consulting, Insurance, Cable Television/MSO

Champions: Diversity, Inclusion, Equity, Employee and Leadership Engagement, Succession Planning and Development, and Culture

Spearheaded: Up to 40K New Hires, 400+ Executive-Level Hires, $1.3M Annual Cost Reductions, 120% Achievement of Margin and Delivery Professional Experience

Sabbatical from HR career for one year to become Full-Time Fiduciary • Greater Denver Area • 2022 -2023 Stepped into critical full-time role as Fiduciary for extended Family, including turn-key estate planning, monetary management of portfolio, and relationship management across all Family members. Secured liquidity goals for YOY support while preserving portfolio assets. Current: Transitioning Fiduciary role to 3rd party Fiduciary to return to HR career. VP, GLOBAL HUMAN RESOURCES • DISH NETWORK • Greater Denver Area • 2022 Lead global enterprise-wide Employee Shared Services and Total Rewards functions for this 15,000+ organization. Reporting to EVP & CHRO and served on Executive HR Leadership Team. Key OKRs: Transformational efforts of Shared Services to create a renewed focus on Employee Experience (EX) and efficiency while supporting over 300,000+ Annual Employee interactions. Accountable for Total Rewards, HRIS, HR Technology Stack and Enterprise Employee Data Analytics, Compliance, Leaves of Absence, Employee Investigations, and a variety of Employee support functions and HR Helpdesk. CHIEF PEOPLE OFFICER • CONGRUEX, LLC. • Greater Denver Area • 2019 - 2021 Served as a key member of the executive leadership team, reporting to the CEO, and a trusted advisor with total accountability for the overall people strategy aligned with the organization mission and vision. Provided leadership, vision, and direction/delivery for all aspects of the human resources (HR) functions including Talent and Total Rewards programs, HR Operations, and Technology strategy for PEOPLE. Responsible for all HR operations including, but not limited to, talent acquisition and management, compensation, benefits, health and welfare, employee training, recruiting, engagement, employee relations, succession planning, and communications. Functioned as the expert in the development and implementation of performance and compensation structures, regulatory and corporate governance, and operational excellence within a matrixed organization. Private Equity backed Start-Up. CAROLINE K. SCHUSTER, MBA

Denver, CO • 303-***-**** • ad3xi2@r.postjobfree.com • www.linkedin.com/in/carolinekschuster Prior Experience

Certifications

VP, GLOBAL TALENT ACQUISITION AND EMPLOYMENT BRANDING • CROCS • Greater Denver Area • 2018 - 2019 Served as a key member of the HR executive team responsible for the health and growth of overall talent management including centralizing the global talent acquisition function, creating a talent advisory model, and developing a Center of Expertise. Implemented 1st time Global Talent Acquisition ATS. Led Executive Hiring for the company across global footprint. GLOBAL HEAD OF CLIENT SERVICES for RPO AMS / BANK OF AMERICA • 2017 to 2018 • Charlotte, NC Led world-class talent acquisition process outsourcing partnership with Bank of America for all USA High Volume Brick and Mortar recruiting, including mid and back-office functions. Accountable for strategy through successful delivery of over 7,000+ annual B of A hires while leading a team of 200+ distributed across the US. Included Revenue and Profitability of national account and ensuring 5-Star Client satisfaction for this multi-million-dollar client. Transformed underperforming account into a profitable entity delivering above all targets. Successfully sold additional business to client. Global Director, Talent Acquisition, MetLife, supported the Americas VP, Supply Chain & Enterprise Finance Projects, Spectrum VP, Head of Executive Talent Acquisition, Spectrum SVP, Head of TA & Talent Management, Wachovia (A Wells Fargo Company) – included Org Effectiveness & Org Structure Success Director, Head of HR Shared Services, Org Development, Performance Management, & Talent Acquisition, Janus Henderson Director, Head of Corporate Human Resources, HRIS, Performance Management, Leadership Development, Ttech Director, Human Resources, Lumen – supported CIO & CTO org including Org Structure, Comp and Bands, Analytics, Succession Manager, Executive Talent Acquisition – Americas Talent Management, Accenture Master Black Belt – Quality Division, GE Capital Group Senior Consultant – Business Process & Technology, Accenture Account Manager – Sports Marketing & Player Relations, Advantage Marketing Group – supported Tony Dorsett and Rolando Blackman Strengths Finder Champion for Program

Strength Coach Gallup

Competencies and PDI Korn Ferry

Interview Architect Korn Ferry

DiSC Assessment DiSC Provider, LLC

Birkman Style Assessment Birkman

Master of Business Administration (MBA), Management & Finance University of Denver Bachelor of Business Administration (BBA), Marketing Southern Methodist University Executive Leadership Program Center for Creative Leadership in NC Securities Industry Institute Courses Wharton School of Business Ski Instructor for Visually Impaired National Sports Center for the Disabled, Non-Profit Board Member Colorado Uplift, Non-Profit

Member The Economic Club of Colorado

Vice Chair The North Carolina Partnership for Children, with the State of North Carolina Community Involvement and Support

Education & Professional Development

CAROLINE K. SCHUSTER, MBA Page 2

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