Erin Goodrich

Project Coordination

Cleveland, OH

ad3xhu@r.postjobfree.com

330-***-****

Authorized to work in the US for any employer

Work Experience

Interior Designer & Sales Consultant

GOODRICH INTERIORS LLC, Cleveland - Cleveland, OH

2018 to 2019

Provides residential and small commercial clients with creative, functional, and safe interior solutions that enhance the quality of their environment.

Assesses client preferences, project acquisitions, vendor relationships, and budget reconciliations.

• Projects include: conceptual design, color palette selections, lighting, plumbing, and material selections, AutoCAD space

planning, home staging, and furniture selections.

Account Executive

MARVEL CONSULTANTS - Woodmere, OH

2018 to 2018

Business development and sales to support the recruitment team. Research, sourced, and interviewed prospective candidates to meet client

needs.

• Highly organized team player that worked to fill multiple accounting and finance positions. Interior Designer & Sales Consultant

MOD - Hudson, OH

2017 to 2018

Planned, designed and furnished aesthetically pleasing residential and commercial interiors.

• Selected design components to create a unique and purposeful space.

• Maintained client, vendor, and consultant relationships.

• Prepared sketches and documentation for client presentation. Office Manager

OPEN DOORS ACADEMY - Cleveland, OH

2017 to 2017

Supported employee recruitment and selection process including onboarding, payroll, benefits, background checks, employee verification, personnel files, and employee database system.

• Administered benefits, payroll, and accounts payable processes.

• Liaised with external payroll service provider and benefit providers. ad3xhu@r.postjobfree.com

Assistant Vice President Business Development

PNC BANK N.A - Cleveland, OH

2014 to 2016

Work Place Banking Development Manager

Sales & Customer Service

• Increased business development to grow sales, revenue and market share with new and existing clients.

• Interfaced with senior leadership in current and prospective client organizations to position the value of PNC and secure mutually beneficial partnerships.

Relationship Building

• Developed and executed client contact strategy in collaboration with line of business partners.

• Built and maintained effective internal partnerships to actively identify referral opportunities and facilitate the acquisition and expansion of client relationships. Assistant Vice President Business Development

KEYBANK

2012 to 2014

Proactively partnered with other business lines to driver referrals and increase client advocacy to develop new and expanded

client relationships with clients' employee banking solutions as part of their benefits package.

Sales Results

• 127% to goal in 2013 and 129.5% New2Key Cross-sell in 2013

• 2013 Signature Circle recipient, exclusively awarded for top performers

• 2013 President Club recipient/ 2013 Retail Partner of the Year

• Team2Win Awards in 2012-2013/ 1KeyAwards 2012-2013

Client Services and Relationship Building

• Key Sales and Consultative Sales Processes including Opportunity Management, Needs Assessment, Present/Pitch, Fulfillment, and daily Follow Up to create a positive Client Experience.

• Educated bank network employees regarding Key@Work products and services

• Built client referral pipeline by identifying and developing internal & external Centers of Influence.

• Ranked #1 Nationally in 2013 for Key@Work Program Business Banking Relationship Manager

KEYBANK

2011 to 2012

Sales Results

• Aggressively grew a high potential book of business, achieving individual and department goals through product

cross-selling to meet client need and leveraging relationships with other KeyBank divisions

• Managed a large book of client. Achieved a total average deposit balance of $46MM, a credit balance of approximately $15MM and an investment balance of $2MM including Contactors (both construction and independent

consultants), Real Estate (sales, property owners and property management) and Sole Proprietors in New York, Maine and Vermont.

Relationship Building

• Built trusting relationships with clients through communicating product information, special promotions and appropriate financial solutions.

Benefit Specialist

ALL PRO BENEFITS LLC, INC - Lyndhurst, OH

2010 to 2011

Partnered with Top Performing Allstate Agents in Northeast Ohio to develop sales leads to achieve their production goals

• Identified opportunities to implement broad spectrum of individual and group voluntary insurance benefit programs

for small and large businesses to attract and retain valuable employees while containing the overall costs of an employers' benefit plan.

• Analyzed client needs and suggested appropriate supplemental workplace benefits products.

• Scheduled appointments, conducted presentations and coordinated enrollment teams for supplemental workplace benefits products.

Assistant Marketing Sales Consultant

BURNING RIVER WEB COMPANY - Fairlawn, OH

2009 to 2010

Developed new clients by cold calling and referral networks.

• Partnered with graphic design and other web-based internet technology businesses to meet client's needs.

Interior Design & Sales Consultant

JAY WALTER INTERIORS, INC - Hudson, OH

2007 to 2009

Retail sales and services for medium to high net worth customer with sales ranging from $100 to

$100,000+ per client

• Assisted clients with interior research, selection, cost and product comparisons including interior architecture, spatial planning from room

to room, color selections, furniture selection, layout planning, flooring finishes, plumbing, architectural hardware, cabinetry, window

treatments and accessories

• Worked with builders & contractors to provide a finished look, suitable to the client's tastes, needs and budget.

ad3xhu@r.postjobfree.com

Education

Continuing Education

Northeast Ohio

Present

Bachelor's

Fostering Hope, University Settlement, National Kidney Association, Open Doors Academy 2017

5 year Study in Interior Design

SAVANNAH COLLEGE OF ART & DESIGN Savannah - Savannah, GA 1999 to 2005

Skills

• Skills

• Client Relationship Building, Loyalty & Retention

• Public Speaking & High-Impact Presentations

• Customer Acquisition, Relationship Management

• New Market Identification & Capture & Retention

• Market Advertising, Public Relations, Promotions &

• Project Risk Mitigation & Problem Resolution Trade Shows Planning

• Customer Service

• Sales

• Powerpoint

• Marketing

• CRM

• Word

• Outlook

• Microsoft Office

• training

• Business Development

• Excel

• Project Management

• Quickbooks

• Autocad

• Microsoft Powerpoint

• CRM Software

• Microsoft Word

• Microsoft Outlook

• Training

• Interior Design

• Live chat

• Social media management

• Retail sales

• Customer relationship management

• Furniture sales

• Learning technology

• Project Coordination

• CAD

• Event Planning

• Sketchup

• SharePoint

• B2B

• Mobile applications

• Construction

• Analysis skills

• Inside sales

• Upselling

• Software troubleshooting

• Instructional design

• Digital marketing

• Sales pipeline

• Construction estimating

• Auto estimating

• Manufacturing

• Auto estimating

• Sales pipeline

• Lead generation

• B2B sales

• Contracts

• Financial analysis

• Management

• TCP

• Pricing

• Forecasting

• Data collection

• Salesforce

• Typing

• Leadership

• Construction management

• Supervising experience

• Blueprint reading

• Cost control

• Adobe Acrobat

• Auto estimating

• Human resources

• Social media marketing

• Merchandising

• Content creation

• Marketing automation

• Email marketing

• Fair Housing regulations

• Sales management

• Strategic planning

• Sales administration

• Financial statement preparation

• Customer support

• Quality assurance

• Product demos

• Home care

• Sales support

• Food service

• OSHA

• Restaurant experience

• Serving

• Territory management

• Kitchen experience

• Budgeting

• Hotel experience

• Cleaning

• Water damage restoration

• Catering

• Google Docs

• Personal assistant experience

• Painting

• Commercial cleaning

• Assembly

• Driving

• Power tools

• Mobile devices

• Door hanging

• Bartending

• Cash handling

• Computer Networking

• Accounts receivable

• Cataloging

• Windows

• Medicare

• Benefits administration

• Medical collection

• Continuous integration

Links

http://linkedin.com/in/eringoodrich

Assessments

Sales: Influence & Negotiation — Highly Proficient December 2019

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Highly Proficient

Retail Customer Service — Proficient

March 2020

Comprehending and responding to retail customer needs. Full results: Proficient

Sales skills — Highly Proficient

December 2019

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Highly Proficient

Outside sales — Highly Proficient

June 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Highly Proficient

Sales skills — Proficient

June 2021

Influencing and negotiating with customers

Full results: Proficient

Inside sales — Proficient

June 2021

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Sales skills — Proficient

June 2021

Influencing and negotiating with customers

Full results: Proficient

Food service: Customer situations — Highly Proficient June 2021

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Patents

TBD (#20)

Additional Information

Reserve Inn, Hudson, OH- 1994

Acme Fresh Market, Hudson, OH-1995-1996

Fun-N-Stuff, Macedonia, OH- 1997-1998

Panera Bread, Fairlawn, OH and Hudson, OH- 1999-2003 Trattoria, Savannah, GA- 2000

Chili’s, Fairlawn, OH and Savannah, GA- 2001-2003

USA Waterproofing, Macedonia, OH-2003

Georgia Furniture & Interiors, Savannah, GA- 2002

McDonough's Restaurant & Lounge, Savannah, GA- Jun 2004- Nov 2005 Magnolia Fabric Gallery, Bluffton, SC- 2004

Bonefish Grill (OSI), Hilton Head Island, SC- Dec 2005-Jul 2006 Metropolitan Cocktail Lounge, Hilton Head Island, SC- Mar 2006-Jul 2006 Crate & Barrel, Lyndhurst, OH- Oct 2006- Jan 2007

Calico Corner, Woodmere, OH- Feb 2007- Apr 2007

Jay Walter Interiors, Hudson, OH- Apr 2007-Mar 2009 Unemployment

Burning River Web Company, Fairlawn, OH- Oct 2009- Feb 2010 All Pro Benefits LLC, Lyndhurst, OH- Jun 2010-Jul 2011 Kepner’s, Hudson, OH- 2010-2011

American Fireworks, Hudson, OH-

Hilton Garden Inn, Twinsburg, OH

BRIO Tuscan Grille, Lyndhurst, OH

KeyBank, Brooklyn, OH- Jan 2011-Jan 2012

KeyBank, Cleveland, OH- Jan 2012-Oct 2014

PNC, Cleveland, OH- Jan 2012- May 2016

Unemployment

Open Doors Academy, Cleveland, OH

mod: Matter of Design, Hudson, OH- Jun 2016- Feb 2017 Marvel Consultants, Woodmere, OH

Ethan Allen, Lyndhurst, OH- Mar 2019- May 2019

Avon Oaks Country Club, Avon, OH- Summer 2019

Mayfield Country Club, South Euclid, OH- Summer 2019 Bogside Pub, Willowick, OH - 2019-2020

Valerio’s Ristorante, Cleveland, OH - 2020

North End Market, Hudson, OH-2020

Under Armour, Aurora, OH-2020

Ruby Tuesdays, Streetsboro, OH-2021

Rollhouse, Solon, OH-2021

Los Girasoles, Stow, OH-Present

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