Margaret

Carrigan

386-***-****

ad3xfk@r.postjobfree.com

*** *********** **

Williamston SC, 29697

Experience

Client Advocate One Digital

*/**/****-*******

Front office- answer phones. Problem solving for clients and admins. Create cases and process assigned cases and resolve them in a timely manner. Communicate professional with clients and carriers.

Tele-sales Florida Blue

July 2022-10/24/2023

I was hire in full time as a tele-sales / Chat agent and called clients about their account issues. I Sold Medical, dental, Life, Accident, Hospital Indemnity. I was in the top chat agent for sales. Assistant Sales Manager Florida Blue/Guidewell

8/2021-1/2022

I was a contract agent and was hired to be an Assistant Sales Manager for Open Enrollment for the Chat Sales Department. I exceeded my group sales goals by 95% and I had had the highest sales revenue in the history of the Chat Department Education

2018-2020

Master’s Degree (MBA) Business Administration, Northcentral University 2008-2011

Bachelor’s in business administration/ Management

Skills

Client Advocate Microsoft office Communication

2-15 License Problem-solving Management

2-60 license Tele-sales Sales Force

Problem solving Chat agent D365

Customer service